YETUNDE AKINTOYE
Lagos,Nigeria
Summary
Dedicated and detail-oriented hospitality professional with hands-on experience in housekeeping and guest services. Skilled in maintaining the cleanliness, safety, and appearance of guest rooms and public spaces while ensuring memorable guest experiences. Recognized for reliability, efficiency, and a strong commitment to guest satisfaction, while fostering a welcoming hotel environment.
Overview
4
4
years of professional experience
Work History
Guest Environment Expert (Housekeeping)
Comfort Inn & Suites
02.2023 - Current
- Clean and sanitize guest rooms, bathrooms, and public areas according to brand and safety standards.
- Respond promptly to guest requests to enhance overall comfort and satisfaction.
- Organize and restock housekeeping carts and supply areas daily.
- Monitor hotel environment, report maintenance needs, and ensure safety compliance.
- Work collaboratively with team members and supervisors to meet daily targets.
Housekeeping Associate
Quality Inn
03.2022 - 01.2023
- Performed detailed cleaning and preparation of guest rooms to meet brand standards.
- Replenished linens, amenities, and cleaning supplies to ensure readiness for guests.
- Maintained cleanliness of hallways and common areas for a welcoming atmosphere.
- Assisted with guest requests and reported maintenance issues promptly.
Education
Bachelor of Business Administration -
University of Lagos
08-2016
Skills
- Housekeeping & Room Preparation
- Guest Request Fulfillment
- Public Area Cleaning & Maintenance
- Stocking & Inventory Management
- Safety & Hygiene Compliance
- Team Collaboration & Communication
- Time Management & Efficiency
- Attention to detail
- Multitasking
- Excellent communication
- Computer skills
- Calm under pressure
Timeline
Guest Environment Expert (Housekeeping)
Comfort Inn & Suites
02.2023 - Current
Housekeeping Associate
Quality Inn
03.2022 - 01.2023
Bachelor of Business Administration -
University of Lagos