Suad Mohamed
Greensboro,NC
Summary
Certified Professional Coder (CPC-A) with a strong foundation in ICD-10-CM, CPT, and HCPCS Level II coding systems. Backed by 7 years of healthcare experience as a Senior Pharmacy Technician in a high-volume community pharmacy. Holder of a Diploma in Medical Billing and Coding, a Certificate in EHR, and completion of an 80-hour AAPC-approved course at GTCC, reducing CPC-A apprenticeship by one year. Active AAPC member skilled in coding accuracy, compliance, insurance resolution, and patient education. Seeking to apply coding expertise and healthcare knowledge in an entry-level medical coding position.
Overview
20
20
years of professional experience
Work History
Private Caregiver
Hana Jama
Greensboro, NC
09.2021 - 05.2025
- Provided compassionate care for a senior client, including assistance with daily activities, medication reminders, and companionship.
- Support and care for a child with special needs while managing household tasks and school responsibilities.
- Coordinate appointments, therapy sessions, and daily schedules to maintain consistency and safety.
- Implement routines to support independence, while offering guidance and emotional support.
Senior Pharmacy Technician
Shoppers Drug Mart
Toronto, Ontario
03.2005 - 07.2011
- Collaborated with physicians and insurance companies to resolve prescription discrepancies and coverage issues, ensuring accurate billing and reimbursement.
- Processed and filled prescriptions with high accuracy, while adhering to regulatory and compliance standards.
- Trained and supervised pharmacy technician staff, including scheduling and workflow coordination.
- Educated patients on diabetes monitoring devices; certified in device instruction, and patient support.
- Maintained inventory control, submitted orders, and organized prescription records for compliance audits and reporting.
Education
Associate of Science - Diploma in Medical Billing And Coding
Guilford Technical Community College
Jamestown, NC07-2024
80-Hour AAPC-Approved Medical Coding Contact Cours
Guilford Technical Community College
Jamestown, NC07-2024
Certificate in Electronic Health Records
Guilford Technical Community College
Jamestown, NC05-2024
Pharmacy Technician Diploma
Mohawk College
Hamilton, Ontario02-2005
Skills
- ICD-10-CM, CPT, and HCPCS Level II coding
- Insurance claim processing and denial resolution
- patient confidentiality and HIPAA compliance
- Electronic Health Records (EHR)
- Team collaboration, training, and workflow support
- Problem solving and process optimization
- Accuracy in documentation and reporting
Certifications & Credentials
- Certified Professional Coder (CPC-A) – AAPC
- Apprenticeship reduced by 1 year through completion of 80-hour AAPC-approved medical coding course at GTCC
- Active member (Member ID: 02268251)
- Diploma in Medical Billing and Coding – GTCC
- Certificate in Electronic Health Records (EHR) – GTCC
- Certified Pharmacy Technician – Ontario College of Pharmacists
- Pharmacy Technician Diploma – Mohawk College, Hamilton, ON
Affiliations
- AAPC – American Academy of Professional Coders, Active Member
References
References available upon request.
Timeline
Private Caregiver
Hana Jama
09.2021 - 05.2025
Senior Pharmacy Technician
Shoppers Drug Mart
03.2005 - 07.2011
80-Hour AAPC-Approved Medical Coding Contact Cours
Guilford Technical Community College
Certificate in Electronic Health Records
Guilford Technical Community College
Pharmacy Technician Diploma
Mohawk College
Associate of Science - Diploma in Medical Billing And Coding
Guilford Technical Community College