Suati Vivao
SeaTac,WA
Summary
Dynamic professional with experience as a Shelter Monitor at the Low Income Housing Institute, skilled in incident documentation and conflict management. Proven ability to enhance operational efficiency and promote a respectful environment. Recognized for empathetic listening and responsive teamwork, ensuring safety and compliance while supporting residents' needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Shelter Monitor
Low Income Housing Institute
Burien, WA
06.2023 - 10.2025
- Monitored facility conditions to ensure safety and compliance with regulations.
- Assisted residents with daily needs and provided emotional support during crisis situations.
- Reported incidents and maintained accurate records of shelter activities and resident interactions.
- Coordinated schedules for staff shifts, enhancing operational efficiency within the shelter.
- Implemented conflict resolution strategies to maintain a harmonious environment for residents.
- Assisted in maintaining a safe and secure environment for residents through regular facility inspections and enforcing rules and regulations.
- Monitored security cameras regularly to maintain a safe environment for all individuals within the facility at all times.
- Promoted a positive and respectful atmosphere in the shelter by modeling appropriate behavior and treating residents with dignity.
Warehouse Worker
Elwood Staffing
Kent, WA
06.2019 - 12.2022
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Maintained inventory accuracy through regular cycle counts and reconciliations.
- Coordinated with shipping department to ensure timely dispatch of orders.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
Housekeeper
Red Lion Hotel
Renton, WA
05.2016 - 09.2018
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and hygiene.
- Managed laundry services, including washing, folding, and organizing linens efficiently.
- Assisted in maintaining inventory of cleaning supplies and equipment for operational effectiveness.
- Collaborated with team members to uphold service quality during peak occupancy periods.
- Restocked supplies and amenities to enhance guest satisfaction.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Education
High School Diploma -
Interagency Academy
Columbia City, WASkills
- Site performance tracking
- Incident documentation
- Empathetic listening
- Proficient in conflict management
- Sanitation compliance measures
- Cross-functional teamwork
- Responsive to new challenges
- Effective time management
Timeline
Shelter Monitor
Low Income Housing Institute
06.2023 - 10.2025
Warehouse Worker
Elwood Staffing
06.2019 - 12.2022
Housekeeper
Red Lion Hotel
05.2016 - 09.2018
High School Diploma -
Interagency Academy