Subhaan Sayyad
Valley Stream,NY
Summary
Hardworking and detail-oriented retail and technical support professional with 4 years of experience in customer service, order fulfillment, and technical support. Proficient in software troubleshooting, operating systems, and order picking. Possesses a Bachelor's degree in Advertising.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Order Puller
South Texas Merchants Association
San Antonio, TX
01.2024 - 12.2024
- Utilized handheld scanners to locate and retrieve items from designated storage areas
- Maintained a high level of attention to detail when verifying order contents against packing slips or invoices
- Efficiently pulled and prepared customer orders for shipment, ensuring accuracy and timeliness
- Selected products and items from shelves and pallets for customer orders.
- Reported any damaged or defective items found during order picking process.
- Prepared shipment labels.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Cashier/Stocker
Best mart
San Antonio, TX
01.2022 - 12.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Medical Typist
Gebbs healthcare
Mumbai, Maharashtra
01.2019 - 01.2020
- Processed requests from other departments for patient documentation in a timely fashion.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Created detailed medical reports based on physician dictation.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Kept operations in full compliance with HIPAA rules and regulations.
- Assisted colleagues with resolving technical issues related to transcription equipment or software programs.
- Inputted patient information into the computer system accurately and quickly.
Technical Support
Firstsource Solutions
Mumbai, Maharashtra
01.2018 - 02.2019
- Resolved XX% of customer inquiries on the first call, exceeding departmental targets
- Provided technical support to customers via phone, email, and chat, troubleshooting hardware and software issues
- Collaborated with cross-functional teams to escalate complex technical issues and ensure timely resolution
- Performed remote diagnostics and troubleshooting to identify network connectivity problems
- Provided technical support during computerized enrollment processes.
Clerk Typist
Advocate siraj
Mumbai, Maharashtra
01.2017 - 02.2018
- Utilized fax machines, copiers and scanners to upload and send documents.
- Proofread documents and corrected errors in grammar, spelling and punctuation.
- Verified proper font size, alignment and styles on various forms of documents.
- Performed data entry tasks into computer systems accurately with a high degree of speed.
- Transcribed notes and compiled into reports for submission to supervisor.
- Operated office equipment such as computers, copiers, scanners and fax machines.
Education
Bachelor's degree - Advertising
Vivek College of Commerce
Mumbai, Maharashtra04.2021
High School Diploma -
Bhavans College
Mumbai, Maharashtra01-2018
Skills
- Technical Support
- Order Picking
- Troubleshooting
- Software Troubleshooting
- Documentation preparation
- Record preparation
- Document formatting
- File review
- Fast typing speed
- Accuracy and precision
- Error detection
- Deadline oriented
- Work independently
- Clear communication
- Ordering and stocking
- Customer service excellence
- Research and analysis
- Accuracy and attention to detail
Certification
Driver's License
Timeline
Order Puller
South Texas Merchants Association
01.2024 - 12.2024
Cashier/Stocker
Best mart
01.2022 - 12.2023
Medical Typist
Gebbs healthcare
01.2019 - 01.2020
Technical Support
Firstsource Solutions
01.2018 - 02.2019
Clerk Typist
Advocate siraj
01.2017 - 02.2018
Bachelor's degree - Advertising
Vivek College of Commerce
High School Diploma -
Bhavans College