Subhasini Vadugapalayam Mahalingam
Salesforce Administrator
Bellevue,United States
Summary
Hardworking and passionate job seeker with strong problem solving skills eager to secure entry-level salesforce administrator position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Salesforce Administrator Trainee
AJ Skill Development
Chennai, India
01.2023 - Current
- Configured various aspects of the salesforce platform by working with standard/custom objects, fields, list views, tabs and records.
- Designed and deployed custom tabs, validation rules, page layout, record types to suit the business needs.
- Implemented many-to-many relationships and created junction objects to implement roll-up summary fields to aggregate data from child records on the parent.
- Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
- Maintaining the sales cloud and service cloud, as well as building custom reports and dashboards.
- Implemented data security such as OWD, user accounts, sharing rules, permission sets, user roles and profiles, field level security, public groups, list views etc.
- Designed and deployed approval processes, assignment/escalation/auto-response/workflow rules, process builder and lightning flows for automating business logic.
- Experience in using data import wizard, data service export, data loader and bulk import or export of data from salesforce objects and data.
Lead Analyst
Merkle
Coimbatore, India
03.2019 - 11.2022
- Design and program online market research surveys using IBM Dimensions software to meet project needs and business objectives.
- Communicate with product teams and clients to gather requirements, resolve issues, and provide actionable insights to business stakeholders.
- Mentor and train a team of junior survey programmers to ensure zero-error quality in survey programming and delivery.
- Provide guidance on survey design and programming best practices, troubleshoot technical issues, and ensure timely delivery of high-quality surveys.
Education
Bachelor of Engineering - Electronics and Communication Engineering
Karpagam College of Engineering
08.2014 - 05.2018
Skills
Highly proficient inundefined
Accomplishments
- Recognized as Employee of the Month five times for consistently delivering high-quality results and exceptional client service.
- Rapidly advanced from Associate Analyst to Lead Analyst, receiving three promotions in a short span of time.
- Earned over 20 Superbadges and accumulated more than 50,000 points on Salesforce Trailhead.
Certification
Salesforce Certified Administrator
Timeline
Salesforce Administrator Trainee
AJ Skill Development
01.2023 - Current
Lead Analyst
Merkle
03.2019 - 11.2022
Bachelor of Engineering - Electronics and Communication Engineering
Karpagam College of Engineering
08.2014 - 05.2018
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