Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serra Erdur

Summary

Certified Salesforce Administrator and Trailhead Double Star Ranger with 2+ years of experience in implementing data management solutions and eager to manage and optimize the Salesforce ecosystem.

Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude, self-motivated, quick learner and team-oriented.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Administrator Trainee

Soft Innovas
03.2022 - Current
  • Engaged in 16 hours per week comprehensive training including webinars, working assignments, internship experience.
  • Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
  • Gained insight into information management GDPR compliance, ensuring data privacy and security.
  • Applied learned skills to real-world scenarios and projects, intensify practical understanding, strongly organized and problem solving abilities.
  • Developed proficiency in Salesforce best practices, customize methods and administrator methods.
  • Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.

Accountant

Texas Excel Management Company
01.2021 - 03.2022
  • Skilled in creating complex spreadsheets for data organization, financial analysis, and reporting.
  • Proficient in Microsoft Excel, Quick Books and Rent Manager.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Strong organizational abilities demonstrated through effective time management and prioritization of tasks.
  • Strong teamwork and collaboration abilities, with a positive attitude.

Education

Bachelor of Arts - Early Childhood Education

Trakya University
Turkey

Associate of Arts - Early Childhood Education

Cuyahoga Community College
Cleveland, OH

Skills

  • Sales Cloud Management
  • Business Analysis
  • Custom App Development
  • Data Management
  • Data Validation
  • System and Network Configuration
  • Problem Solving
  • Communication

Certification

Salesforce Administrator

Salesforce Developer

Timeline

Salesforce Administrator Trainee

Soft Innovas
03.2022 - Current

Accountant

Texas Excel Management Company
01.2021 - 03.2022

Bachelor of Arts - Early Childhood Education

Trakya University

Associate of Arts - Early Childhood Education

Cuyahoga Community College

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Serra Erdur