Subinse Mathew
East Syracuse,NY
Summary
Compassionate and dedicated social worker with over three years of experience supporting diverse populations, including children, families, elderly individuals, and those facing mental health and substance use challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Manager
Onondaga County Dept of Children and Family Services
Syracuse, New York
02.2023 - Current
- Streamlined case management processes, reducing resolution time, and enhancing child safety measures.
- Developed prevention strategies, reducing client incidents.
- Prepared and documented over 120 comprehensive reports annually, enhancing client understanding and decision-making efficiency.
- Collaborate with medical, psychiatric, and legal professionals to ensure integrated service delivery.
- Conducted comprehensive assessments for clients, identifying educational, behavioral, and mental health needs, and facilitated connections to tailored resources.
- Prepared reports analyzing treatment and discharge plan meetings.
- Ongoing individual counseling with clients to analyze the progress, review, and report preparation.
Medical Secretary
St. Joseph Health
Syracuse, New York
03.2022 - 02.2023
- Implemented robust file system protocols, improving system efficiency.
- Efficiently managed a 10-line phone system, promptly redirecting calls daily to ensure smooth operations.
- Streamlined patient billing, handling claims monthly with a high accuracy rate.
- Generated detailed reports and invoices monthly, enhancing financial transparency and client satisfaction.
Talent Acquisition Coordinator (Temporary)
St. Joseph Health
Syracuse, New York
11.2021 - 02.2022
- Orchestrated onboarding process for 150 new hires within three months.
- Managed healthcare data for colleagues, achieving 100% accuracy in three months.
- Mastered administrative tools such as Prism, Epic, and Workday to optimize patient data processing.
Employment Specialist (Part Time)
Connetics USA
San Francisco, CA
06.2020 - 07.2021
- Spearheaded planning of immigrant arrivals.
- Managed immigration paperwork, ensuring 100% compliance, and coordinating with attorneys to process cases.
- Facilitated the integration of immigrants into Syracuse.
- Coordinated Zoom meeting for international immigrants to educate about the cultural acculturation.
Employment Specialist
Ourlady Overseas Nurses Academy
Kerala, India
01.2014 - 06.2019
- Provided expert consultation for students and healthcare professionals, ensuring a 98% success rate in job and education placements abroad.
- Elevated social media engagement through targeted content generation, achieving an increase in lead conversion.
- Developed and executed a comprehensive business strategy, resulting in an increase in market share within one year.
Business Analyst
Erbium Computer Tech P Ltd
Kerala, India
08.2008 - 11.2013
- Analyzed and satisfied 150+ client requirements, securing a 95% satisfaction rate with tailored solutions.
- Streamlined pricing strategies in bids, contributing to successful proposal submissions.
- Boosted customer loyalty and acquisition through strategic propositions and ethical sales techniques.
Program Coordinator
Hope Foundation
Kerala, India
09.2007 - 05.2008
- Improved patient satisfaction scores through dedicated welfare management for STD and AIDS patients over 4 months.
- Managed different fundraising programs and worked for women and child empowerment programs.
- Orchestrated the statewide women’s and children’s empowerment programs, directly benefiting several families.
- Executed field visits, deriving critical reports that directly influenced aid distribution to vulnerable families.
- Group sessions with socially vulnerable groups, and helping their rehabilitation in the community.
Research Analyst
Centre for Survey Research, Management Services
Kerala, India
08.2006 - 04.2007
- Implemented and analyzed door-to-door research modules, boosting survey response rates.
- Classifying and differentiating dementia, age-related memory loss, and Alzheimer's for the in-house elderly.
- Delivered targeted mental health support to family members.
Education
Master of Social Work - Social Work
Master of Science - Mathematics
Bachelor of Science - Mathematics
Skills
- Case management and assessment
- Mental health and substance use support
- Community resource coordination
- Multidisciplinary teamwork
- Adaptive communication
- Diversity awareness
- IT exposure
- Healthcare collaboration
- Health care administration
Certification
- LMSW valid until May 2028
Affiliations
- Safe and Together (OCFS)
- Narcan administration (Onondaga County)
- DBT (Suny Upstate hospital)
Timeline
Case Manager
Onondaga County Dept of Children and Family Services
02.2023 - Current
Medical Secretary
St. Joseph Health
03.2022 - 02.2023
Talent Acquisition Coordinator (Temporary)
St. Joseph Health
11.2021 - 02.2022
Employment Specialist (Part Time)
Connetics USA
06.2020 - 07.2021
Employment Specialist
Ourlady Overseas Nurses Academy
01.2014 - 06.2019
Business Analyst
Erbium Computer Tech P Ltd
08.2008 - 11.2013
Program Coordinator
Hope Foundation
09.2007 - 05.2008
Research Analyst
Centre for Survey Research, Management Services
08.2006 - 04.2007
Master of Social Work - Social Work
Master of Science - Mathematics
Bachelor of Science - Mathematics
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