Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUBRAMANIAN ADAIKKAPPAN

Chicago,IL

Summary

Veteran Quality Assurance Lead provides critical support maintaining QMS standards. Over 18+ years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness.

Overview

18
18
years of professional experience

Work History

SR QA Lead – USMT Batch Team

TransUnion LLC
11.2017 - Current
  • Batch – ELF project is to implement an application capable of executing Linear Fulfillment Promotions end-to-end within the BFE using both Enhanced and C2 data
  • The key goals of this effort are Evolution of Business Capabilities, Support promotions based on both existing legacy (C2) credit data, as well as enhanced (G2) credit data
  • Improved product quality by implementing comprehensive test strategies and plans for various software applications.
  • Validated data accuracy through comprehensive testing of source-to-target mappings and transformations.
  • Enhanced team performance by providing guidance and mentorship to junior QA engineers.
  • Reduced software defects by conducting thorough manual and automated testing on a regular basis.
  • Enhanced automation efficiency by designing and implementing robust test scripts.
  • Expertise on various automation tools for different applications. Automated UI applications using ROBOT/BDD - Cucumber Framework. Web Services using Postman & SOAP UI Pro, Backend/Auto-sys jobs using Python/Shell Scripting
  • Enhanced data quality by identifying and resolving ETL-related issues in a timely manner
  • Led cross-functional teams to ensure seamless collaboration in achieving project goals.
  • Responsible for Quality Metrics across the Batch domain and reviewing on Bi-weekly basis with CTO
  • Conducting Root Cause Analysis (RCA) and identify path forward to resolve Production issues
  • Supporting EAS Lvl1 and Lvl2 teams by creating Knowledge Articles (KA's) for resolving repeated issues in Production environment which needs manual intervention

Lead QA in EScan Analytics Team

TransUnion LLC
07.2016 - 11.2017
  • E-Scan Analytics is a Healthcare product/application which will help the Revenue Cycle Management team of a Healthcare Provider in multiple ways to figure the Coverage discovery of the unpaid accounts, Black Hole accounts, Staff Management on their performances and Vendor Management on their performances
  • Utilized business cases, system requirements and design specifications documents to plan, develop and execute test strategies
  • Streamlined data analysis workflows for increased efficiency and accuracy in reporting.
  • Reviewed, analyzed, and ensured the quality of data loaded into the database system by utilizing T-SQL, HIVE, Map R and Tableau Dashboards.
  • Accurately and articulately detailed data issues and conveyed problems/technical issues to programmers.
  • Created and modified T-SQL queries for data mining to validate/support business decisions.
  • Calculated metrics and analyses as well as condensed multiple points of interest and large amounts of data into concise targeted information summaries and reports for management
  • Created reports for executives to show quality and quantitative trends to define key metrics
  • Verified new deployments and contributed to evolution of various tools to improve data quality
  • Worked with customers on their feedback, monitored and audited data processing
  • Reviews close to 200 data fields for accuracy before release of data to customer-facing dashboards.
  • Improved correct data submissions by firms through expert ability to detect cause of bad data submissions.
  • Reviewed 40 electronic trading audit trails and effectively explained any missing data to ensure all required elements were captured.
  • Effectively conducted electronic audits and Advised other departments with regulatory issues.
  • Recommendations regarding system enhancements that were implemented and made the system more effective.
  • Participated in Agile sprint planning and coordinated individual and team testing throughout to ensure quality deliverables by the end of the sprint.
  • Championed a culture of continuous improvement, leading to increased productivity and streamlined operations across the team.
  • Managed multiple high-priority projects simultaneously, ensuring timely completion and stakeholder satisfaction.

Lead Test Analyst in Healthcare Projects - TransUnion

Capgemini Financial Services, USA
10.2012 - 07.2016
  • The HRCP application helps to reduce administrative expenses, slash manual errors, and improve the efficiency of the revenue stream
  • Creation of Test Plan, Test Strategy and walkthrough with Clients
  • Enhanced user experience with thorough usability testing and providing actionable feedback to developers.
  • Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
  • Requirement Analysis and discussions with Business and Development team to work on finalizing the requirements
  • Functional testing, System testing, Regression testing & Web services testing using Soap UI Pro
  • Performing Data analysis using Big Data for the quality check along with verification of processing of data for 12 applications
  • Using Big Data implemented Data Staging Validation, followed by Business logic validation and finally the output validation
  • Responsible for Project Status Reporting, Defect Tracking and Co-ordination activities of Projects in Onshore/Offshore model
  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes
  • Sending Daily status report, Weekly status report and updating score card on daily basis.
  • Working in multiple HealthCare projects simultaneously
  • Working on the Automation strategy and doing scope/feasibility study on the Automation testing for regression test cases
  • Involved in QA Metrics Reporting for all 12 Healthcare Application Projects
  • Review the performance of the 8 team members and their efficiency and measure productivity, goal progress and activity levels to ensure smooth delivery of the project

Test Analyst in Healthcare Projects - TransUnion

D&B TransUnion ADSL
07.2010 - 10.2012
  • Performed Functional testing, System testing & Regression testing.
  • Preparing QTP Automation scripts in parallel for Second Iteration of execution
  • Used various reports, analyzed and provided trend results to management and staff to monitor performance metrics and enhance performance by improving awareness
  • Performed various automated tests and ensured continuous regression tests on application
  • Compiled and validated data from six different interfaces. Provided KPIs, analyzed metrics and generated reports that were used at the highest levels of executive management to make decisions for all interfaces to the application
  • Major role of testing involves the data migration across various interfaces and other applications.
  • Using Quality Centre 10.0 for creating test conditions, test cases, execution of test cases in Test lab
  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes
  • Sending Daily status report, Weekly status report and updating score card on daily basis.
  • Assigning tasks to the team members.
  • Actively involved in creating QTP Scripts for Regression Suite using Keyword Driven Framework

Test Analyst in Hartford BI Team

Cognizant Technology Solutions
09.2009 - 07.2010
  • QBI is a project that specifically designed for Agents of the Hartford Insurance Company
  • This project has a unique feature of creating a quote, creating a policy for many LOB & also for Package policies
  • This project is developed in AGILE methodology
  • The requirements will be keep on coming and this type of methodology helps the application to maintain the stability of the application.
  • Functional testing, System testing & Regression testing.
  • Creation of Quote, Creation of both mono line & Package policies.
  • Rating – Calculating premiums for the coverage’s selected is called Rating, which is one of the key roles in testing the QBI application.
  • Create and maintenance of QTP scripts for Regression testing
  • Using Quality Centre 10.0 for creating test conditions, test cases, execution of test cases in Test lab and logging defect

Test Analyst – CLARUS Team

Calsoft
04.2006 - 09.2009
  • CLARUS is a hospital oriented product which is used to maintain complete information of patients & accounts of the hospital
  • It has 15 different modules from Patient Registration, Medical Records & Accounts Receivables
  • American Health Net is American based company which has a wide client base in US
  • Functional testing, System testing & Performance testing are the major roles.
  • Conducted DRC meeting for all Change Orders(CO) to get approval for the test cases & test plans from Design Review Committee
  • Primary process of testing involves performing Smoke Tests. Once Smoke test is passed, testing of the current CO begins.
  • Testing involves validating 10 applications as Employees from different state in US. Must answer assessment questions and other questions and complete an application.
  • All the application can be viewed in Employer’s desktop and logging in as Hiring Manager, can test the Paper work generated for that application.
  • Involved in initiating background process – DX Calls like Drug Check, SSN Verification and DOB Verification etc.
  • Identified potential bugs (defects) and reported to the development team.

Education

Bachelor of Technology - Information Technology

SASTRA UNIVERSITY
Thanjavur
01.2005

Skills

  • Expertise on ETL Testing using Ab-Initio, Express IT
  • Expertise on AGILE and Waterfall Methodologies
  • Expertise in Postman & Soap UI Pro for Web Services Testing
  • Automated regression suites using Robot Framework – Selenium & QTP/UFT, BDD Automation With Cucumber
  • AWS Data Flow Testing On-Prem & Cloud
  • Scrum Master Accredited Certification from International Scrum Institute
  • Big Data Analytics and reporting, Tableau Administration – Refreshing, Publishing and Maintaining Data Sources and TWB/TWBX files
  • CI/CD using Jenkins, Maven & GIT

Timeline

SR QA Lead – USMT Batch Team

TransUnion LLC
11.2017 - Current

Lead QA in EScan Analytics Team

TransUnion LLC
07.2016 - 11.2017

Lead Test Analyst in Healthcare Projects - TransUnion

Capgemini Financial Services, USA
10.2012 - 07.2016

Test Analyst in Healthcare Projects - TransUnion

D&B TransUnion ADSL
07.2010 - 10.2012

Test Analyst in Hartford BI Team

Cognizant Technology Solutions
09.2009 - 07.2010

Test Analyst – CLARUS Team

Calsoft
04.2006 - 09.2009

Bachelor of Technology - Information Technology

SASTRA UNIVERSITY

Similar Profiles

CREATE PROFILE
SUBRAMANIAN ADAIKKAPPAN