Summary
Overview
Work History
Education
Skills
Timeline
Generic

Subrina Borr

Whitehall

Summary

Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.

Overview

21
21
years of professional experience

Work History

Business Manager

United Parcel Service
02.2019 - Current
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Educated employees on OSHA and UPS safety regulations and enforced those regulations.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
  • Manage staffing to fit changing volume and production levels.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.

Industrial Engineering Supervisor

United Parcel Service
10.2014 - Current
  • Coached and mentored junior engineers and technicians, fostering a culture of continuous learning and growth within the team.
  • Developed standard operating procedures for employees to follow, ensuring consistent performance across all shifts.
  • Led cross-functional teams to identify opportunities for process improvements, resulting in reduced lead times and increased productivity.
  • Designed ergonomic workstations for improved employee safety, comfort, and productivity levels.
  • Conducted time studies on various tasks to establish accurate production standards that contributed to better labor planning decisions.
  • Collaborated with other departments to optimize workflows, streamline communication channels, and improve overall plant operations.
  • Spearheaded the adoption of innovative technologies in production processes.


Front Line Operations Supervisor

United Parcel Service
03.2004 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations and safety standards during daily operations.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.

Education

Bachelor of Science -

Western Michigan University
Kalamazoo, MI

MBA -

Thomas Edison State University
Trenton, NJ
08-2025

Skills

  • Cost Control
  • Service Excellence
  • Analytical thinking
  • Operations management
  • Supply Chain Coordination
  • Coaching and mentoring
  • Strategic Negotiation Skills
  • Project management
  • Loss prevention
  • Workforce Staffing Management
  • Relationship building
  • Payroll administration and timekeeping

Timeline

Business Manager

United Parcel Service
02.2019 - Current

Industrial Engineering Supervisor

United Parcel Service
10.2014 - Current

Front Line Operations Supervisor

United Parcel Service
03.2004 - Current

Bachelor of Science -

Western Michigan University

MBA -

Thomas Edison State University

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Subrina Borr