Subrina Lashenko
Jamaica,USA
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Supervisor
- Shawn Mullahy, 347-268-8605 (May be contacted)
- Related Competencies: Contracting; Documentation; Accuracy; Contract Negotiation; Accounts Payable/Receivable; Confidentiality; Communication; Client Relations; Work Optimization; Critical Problem-Solving; Organization, Independent decision making, time management, and deadline-driven
- Oversee end-to-end leasing process for four major property management companies, landlords, and agents for 400+ luxury buildings
- Prepare, process, and complete applications, leasing contracts and packages, legal documents, payments, deal closing documents, and agent payouts within the designated deadline, ensuring accuracy
- Review, verify and approve documentation: applications, background, and credit checks
- Maintain and protect all documentation and uphold confidentiality
- Audit Accounts Payable and Accounts Receivable
- Resolve vendor or payment disputes
- Train staff, including rental agents and managers, in communication skills, client service and corporate policy, processes and procedures, and best practices
- Build and maintain relationships and networks with prospective clients and Landlords
- Utilize proprietary operational infrastructure to accelerate listings to acquire leasing agreements
- Selected Achievements:
- Developed position and built the department from the ground up to meet increased workflow demands
- Build and foster strategic relationships with landlords and agents, resulting in quicker and more efficient workflow processes
- Created new work structures for virtual workplace during COVID restrictions: introduced and utilized DocuSign for leases and proper acceptance letters
- Ensured accuracy in all documentation related to accounts payable and accounts receivable
- Negotiate and draft contracts specific to each client and landlord situation
- Contributed to $40M+ in company earnings while serving 100K+ clients
- Acquired 15K+ in signed rental leases during tenure
- Maintaining activity reports by recording and achieving an acceptable lease closing ratio of 94%, : Schlomo Avdoo, 917-886-6309 (May be contacted)
- Related Competencies:
- Oversaw office administration: ordered supplies for store inventory and office supplies; completed payroll and employee scheduling; tracked and documented vendor payments and accounts receivable; performed as a cashier when needed—maintained customer account relationships with builders and building management
- Please note that Schlomo Avdoo was also the supervisor for all employment below.
Consultant; Closing Manager
Myspace NYC Realty C/O Zumper Inc
Brooklyn, NY
05.2011 - 12.2021
Manager and Executive Assistant
Express Supply NYC
New York, NY
04.2011 - 04.2011
- Week: 40 -60
Store Manager
Triple-A Discount
New York, NY
04.2008 - 04.2009
Executive Assistant and Office Manager
AAA Locksmith
Jamaica, NY
07.2006 - 03.2007
Office Assistant
Millennium Home Sales
Jamaica, NY
05.2005 - 06.2006
Education
Bachelor of Science - Business Administration, Organizational Leadership, Accounting
Southern New Hampshire University
Associate - undefined
08.2021 - 08.2022
Exercising Leadership: Foundational Principles, HarvardX Certified Phlebotomist - undefined
Royal Learning Institute
Certified EKG Technician - undefined
Royal Learning Institute
Skills
Microsoft Office Suite: Word, Excel, Outlook, and PowerPointInternet and TypingSKILLSProperty Management & Contract NegotiationNew Business Cultivation & PartnershipsAccount Management & AdministrationData Analysis & Problem SolvingProject & Vendor ManagementStaff Training & DevelopmentWritten and Oral communicationOrganization and DetailedAdvisingConflict ResolutionDecision Making & Problem SolvingProfessionalism (Dedication, Ethics, Honesty, Integrity, Reliability, and Patience)Organizational Skills (Coordinating, Meeting deadlines, Multi-tasking, Prioritizing, Time management, and Project Management)Team BuildingI certify that, to the best of my knowledge and belief, all my statements are true, correct, complete, and made in good faith”Page 1 1
Personal Information
Permanent, Telework, Term, Multiple Appointment Types
Work Schedule: Full-Time
Desired location: Open upon request
Accomplishments
- Collaborated with team of 20 in the development of Remote Leasing Process.
Timeline
Associate - undefined
08.2021 - 08.2022
Consultant; Closing Manager
Myspace NYC Realty C/O Zumper Inc
05.2011 - 12.2021
Manager and Executive Assistant
Express Supply NYC
04.2011 - 04.2011
Store Manager
Triple-A Discount
04.2008 - 04.2009
Executive Assistant and Office Manager
AAA Locksmith
07.2006 - 03.2007
Office Assistant
Millennium Home Sales
05.2005 - 06.2006
Supervisor
Bachelor of Science - Business Administration, Organizational Leadership, Accounting
Southern New Hampshire University
Exercising Leadership: Foundational Principles, HarvardX Certified Phlebotomist - undefined
Royal Learning Institute
Certified EKG Technician - undefined
Royal Learning Institute