Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sucoria Moorer

Columbus,Ga

Summary

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

17
17
years of professional experience

Work History

Career Break

N/A
09.2017 - Current

Fraud Analyst

Total System
03.2015 - 08.2017
  • Recognized for having the lowest 'wrap time,' most calls per hour, quality scores over 90%, and 100% attendance
  • Successfully placed 30-50 outbound calls per hour daily
  • 24 consecutive months in the top 20% of best customer satisfaction surveys among 800+ agent workforce
  • Conducted forensic analyses of financial records to identify fraudulent activity and accuracy report findings
  • Evaluated customers' data to identify and prevent fraudulent activities

Surgical Technologist

Chattahoochee Plastic Surgery Center
05.2016 - 08.2016
  • Assured a positive atmosphere for the patient with communication skills
  • Self starter confirming the equipment was in working order
  • Securing the turnaround time between cases was as quick as possible without insufficient cleaning
  • 5 - 9 bullet points per job
  • Accustomed to fast-paced environments with teams and independent work
  • Completed setup for every case by multitasking

Customer Service Representative

Payless
09.2015 - 01.2016
  • Managed 30+ customers issues per day
  • Answer customer questions regarding store merchandise, pricing and policy
  • De-escalate angry customers in a timely manner
  • Communicate with vendors to answer questions, order samples and resolve issues
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments

Surgical Technologist

Hughston Clinic
10.2015 - 12.2015
  • Assured a positive atmosphere for the patient with communication skills
  • Self starter confirming the equipment was in working order
  • Securing the turnaround time between cases was as quick as possible without insufficient cleaning
  • 5 - 9 bullet points per job
  • Accustomed to fast-paced environments with teams and independent work
  • Completed setup for every case by multitasking

Credit Card Specialist

Total System
04.2008 - 10.2009
  • Implement credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations
  • Support continued monitoring, auditing and reporting to drive compliance and optimize credit card processing
  • Developed and maintained tracking for plastics and card holder agreements to support business objectives and projected credit card volumes
  • Accustomed to fast-paced environments with teams and independent work
  • Completed setup for every case by multitasking
  • Fielded 30 incoming customer calls to deliver high-quality solutions.

Education

Certificate - Phlebotomy

Georgia Training Center
Columbus, GA
02-2025

Associate of Science - Surgical Technology

Virginia College
Columbus, Ga

High School Diploma -

Lighthouse Christian Academy

Skills

  • Certified Customer Service Rep
  • Detail Orientation
  • Adaptability
  • Multitask
  • Type 35-45 wpm
  • Problem Solving
  • Written & Verbal Communication
  • Attention to Details
  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Working Knowledge of Clinical Laboratory Processes
  • Specimen labeling
  • Teamwork and collaboration

Websites

Timeline

Career Break

N/A
09.2017 - Current

Surgical Technologist

Chattahoochee Plastic Surgery Center
05.2016 - 08.2016

Surgical Technologist

Hughston Clinic
10.2015 - 12.2015

Customer Service Representative

Payless
09.2015 - 01.2016

Fraud Analyst

Total System
03.2015 - 08.2017

Credit Card Specialist

Total System
04.2008 - 10.2009

Certificate - Phlebotomy

Georgia Training Center

Associate of Science - Surgical Technology

Virginia College

High School Diploma -

Lighthouse Christian Academy

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Sucoria Moorer