SUDALIN THANOUSONE
Arlington,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Food & Nutrition Service Wait Staff Associate
Compass Group USA
07.2025 - Current
- As Tray Passer: Retrieve assigned spectra link, fill coffee pots and begin delivering trays for dinner service. Restock condiment caddy for next shift, check with supervisor for other duties may be assigned, and return spectra link. Maintain excellent attention to detail when delivering food trays to the patients, minimizing errors and enhancing overall accuracy.
- As Checker: Report to the tray line and immediately help to make sure all trays are leaving the kitchen on time for breakfast, lunch and dinner. Continue tray preparation and stock all service ware, coffee and hot tea cups, cold plates , ice cups, cold bottoms, ensure to restock supplies and report to supervisor on duty any missing items from the groceries lists.
English Language Coordinator
U.S. Embassy
08.2023 - 12.2024
- Program Development and Management of English Programs under supervision of section head
- Instructional support and teacher coordination from High School level to University level
- Manage the program of Fulbright English Teaching Assistants (ETA) and English Language Fellows (ELF) to teach in Laos from High School level to University level
- Manage ACCESS Scholarship Program
- Embassy providing diplomatic services and public diplomacy programs.
- Embassy providing diplomatic services and public diplomacy programs.
Administrative Assistant
U.S. Embassy
01.2017 - 08.2023
- Manage Public Diplomacy Budget, Petty cash, and other resources
- Provide comprehensive administrative support to the Public Diplomacy Section, ensuring seamless coordination of programs and events
- Assist in the organization and execution of diplomatic and public engagement initiatives
- Maintain records, reports, and documentation with a high level of accuracy and confidentiality
- Collaborated with internal and external stakeholders to support Embassy outreach and cultural programs
- Manage Small Grants Programs, Procurements and Travel arrangements for the section
- Embassy providing diplomatic services and public diplomacy programs.
- Embassy providing diplomatic services and public diplomacy programs.
Health Unit Administrative Assistant
U.S. Embassy
06.2014 - 01.2017
- Draft the Diplomatic Notes and Cables
- Perform general clerical duties to include to: photocopying, mail distribution and filing
- Perform secretarial and receptionist duties in support of the Medical Unit Operations
- Perform the first point of contact, both by phone and in person for patients and visitors to the Medical Unit
- Maintain absolute medical confidentiality at all times
- Create and modify various documents using Microsoft Office
- Arrange the Health Promotion Events
- Coordinate health services, medical appointments, and patient records for Embassy personnel and dependents
- Administrative procedures and other office management
- Embassy providing diplomatic services and public diplomacy programs.
- Embassy providing diplomatic services and public diplomacy programs.
Pharmacy Technician
Park Nicollet Health Services, Methodist Hospital
09.2005 - 03.2013
- Assist end users from the pharmacy, physician and nursing departments on the use of the pharmacy automated dispensing devices at the hospitals
- Under the direct supervision of the Assistant Director of Pharmacy, Director or Staff Pharmacists, and according to the standard procedures, fills medication orders for patients, patient care units and ancillary departments
- Prepares IV additive solutions, type labels, prepares and enters on patient record, files charges and credits, pre-packs medications into unit dose packaging, fills patient medication drawers, replaces floor stock medications to patient care units and performs other related duties as requested
- Ensure all state and federal guidelines met regarding medication labeling
- Provide staff pharmacists with data on medications and drug interactions
- Work closely with pharmacists on inventory control and customer issues
- Proven proficiency in the operation of the following: telephone, photocopier, fax machine, calculator, electric typewriter, printer, TPN compounding machine, prepackaging machine, automated dispensing machines (Pyxis), and automated IV additive pumps
- Assist discharged patients in outpatient pharmacy distributes medication to patients under a physician's order and process third party insurance claim
- Have extensive knowledge in medicine and able to follow orders set by a pharmacist and have good customer service toward patients
- Healthcare provider offering a range of medical services.
- Healthcare provider offering a range of medical services.
Education
GED -
Robbinsdale Public School
Minneapolis, MN05-2011
BA - English
National University of Laos
09.2004
Skills
- Event planning
- Confidential data handling
- Budget management
- Teamwork and collaboration
- Administration and management
- Interpretation skills
- Microsoft Excel and Words
- Patient communication and data entry
- Customer service
- Excellent communication
- Travel arrangement and Procurement
- Small Grant management
- Cash handling as sub-cashier
- Multitasking abilities
- Training program development
- Program coordination
- Medication dispensing
- Patient record management
- Fluent in English, Lao and Thai
Timeline
Food & Nutrition Service Wait Staff Associate
Compass Group USA
07.2025 - Current
English Language Coordinator
U.S. Embassy
08.2023 - 12.2024
Administrative Assistant
U.S. Embassy
01.2017 - 08.2023
Health Unit Administrative Assistant
U.S. Embassy
06.2014 - 01.2017
Pharmacy Technician
Park Nicollet Health Services, Methodist Hospital
09.2005 - 03.2013
GED -
Robbinsdale Public School
BA - English
National University of Laos