Quality Assurance Supervisor
- Spearheaded continuous improvement initiatives by collaborating with cross-functional teams, resulting in a 10% reduction in production delays
- Streamlined QA communication by creating a new protocol manual, leading to improved collaboration and faster resolution of production challenges
- Oversaw onboarding and training of 10 new QA staff, ensuring a highly qualified and efficient team.
- Provided technical support for troubleshooting equipment malfunctions, reducing downtime by 15%.
- Led risk assessments for new packaging materials, resulting in a change in supplier leading to savings.
- Contributed expertise on shelf-life testing for a new liquid egg product, leading to a successful launch.
- Conducted root cause analysis for a deviation in the sanitation process, reducing microbial contamination by 20%.
- Conducted rigorous testing of incoming raw materials, including tankers, to identify optimal processing methods for enhancing finished product quality. This resulted in implementing a new process prioritizing quality over first-come, first-served, leading to significant improvement in finished product quality.