Sudaxina Ghosh Kundu
Cane Ridge,TN
Summary
Seeking a position that diversifies my experience in Administrative Services by offering new challenges, increasing responsibility, and opportunity for advancement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Educational Assistant
Siegel High School
08.2025 - Current
- Assisting teachers in implementing individualized education plans for diverse student needs.
- Collaborating with educators to develop engaging learning materials and activities.
- Supporting classroom management by monitoring student behavior and promoting positive interactions.
- Facilitating communication between students, parents, and faculty regarding academic progress and concerns.
Program Specialist
Nashville Public Library, Main Branch
06.2023 - 09.2024
- Designing programs for Mentorship of staff, Supervision Of Volunteer services. Maintaining volunteer database, answering customer’s phone call, organizing the files, writing report, communicating with the volunteers and volunteer leaders. Organizing the files database. Working on Powerpoint presentation, analyzing the data in excel. Supervising the interns. Evaluating the projects. Helping the customer over the phone with their needs.
Circulation Assistant
Nashville Public Library, Southeast Branch
08.2021 - 06.2023
- Completing the clerical duties, Assisting patrons at the service Desk, completing the daily circulation duties, Accessing the finances. Answering the phone calls. Helping the patrons with computers. Working in the customer care desk And helping the patrons.
Front Office Staff
Hindu Cultural Centre of Tennessee, Sri Ganesha Temple
01.2021 - 09.2021
- Completing clerical duties, handling calls, scheduling daily duties, sorting bills, compiling records, handling finances.
Library Page
Nashville Public Library, Main Branch
11.2019 - 07.2021
- Helping the Patrons find books. Helping them in finding right way.
- Answering their queries, shelving books.
Trainee
ITC InfoTech
01.2006 - 01.2007
- IT management for SAP & Non-SAP support system
- Supported project to improve helpdesk support system
- Tested the performance and efficiency of two service desk software systems,E-Helpline and CA Service Desk
- Communicated research findings with management, outlining which product best serves the organization’s need for effective solutions
Education
Bachelor of Technology - Information Technology
West Bengal University of Technology
India01.2007
Skills
- Learning disabilities support
- Teacher support
- Group and individual instruction
- Autism spectrum support
- Computer Knowledge
- Customer service
- Skill development
- Performance assessments
- Volunteer Management
- Microsoft Excel
- Microsoft Words
- Microsoft Powerpoint
- Software Management
- Library Management
- Money Management
- Accounts
Accomplishments
Completed Volunteer Management Training from "Center of Non Profit Management USA"
Completed Business Analyst Certification from "H2K Infosys USA"
Completed International Business course work from "Nashville Community College Nashville USA"
Certification
- 2011 – 2013 Master level courses in Management of Technology Delft University of Technology, Netherlands
- 2007 – 2008 Training in SAP (ABAP Module), Kolkata, India
Languages
English
Full Professional
Hindi
Native or Bilingual
Bengali
Native or Bilingual
Dutch
Limited Working
Timeline
Educational Assistant
Siegel High School
08.2025 - Current
Program Specialist
Nashville Public Library, Main Branch
06.2023 - 09.2024
Circulation Assistant
Nashville Public Library, Southeast Branch
08.2021 - 06.2023
Front Office Staff
Hindu Cultural Centre of Tennessee, Sri Ganesha Temple
01.2021 - 09.2021
Library Page
Nashville Public Library, Main Branch
11.2019 - 07.2021
Trainee
ITC InfoTech
01.2006 - 01.2007
Bachelor of Technology - Information Technology
West Bengal University of Technology