Pursuing MS in Electrical and Computer Engineering with three years of experience in ServiceNow development. Proficient in CAD VLSI design, C++, VHDL, and both Analog and Digital electronics. Experienced in utilizing Azure cloud platform for project deployment and management.
GCC (Ground Command Centre)
Capgemini January 2023 - August 2025
Manage the ServiceNow platform, including configuring, customizing and maintaining various ITSM and FSM
modules to meet the organization’s IT service management and business processes.
• Involved in configuring the Business Rules, Client Scripts, UI Policies, UI Actions, SLA, Flow Designer, ACL’s,
Notifications
• Performs change management in line with client requirments to ensure a seamless experience.