Summary
Overview
Work History
Education
Skills
Timeline
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Sudha Penmatsa

Analyst
Valenica,CA

Summary

Results-oriented Order Management professional with a proven track record of optimizing processes to enhance efficiency and accuracy. Expertise in overseeing end-to-end order fulfillment, inventory management, and implementing strategies to improve customer satisfaction. Adept at analyzing data, streamlining workflows, and collaborating cross-functionally to drive successful order execution

Overview

7
7
years of professional experience

Work History

Order Management Analyst

REN Clean Skincare
El Segundo, CA
01.2022 - 12.2023
  • Worked with various departments finance, customer service, logistics and shipping on case by case basis of orders.
  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Closely work with IT in system integrations for DTC and Retail order process.
  • Involved in testing Shopify and new EDI trading partners integrations for the PO, PO Acknowledgement, ASN & Invoices.
  • Execute Power BI reports to update leadership team with daily/weekly and month-end sales.
  • Work with supply chain team for forecast and inventory issues related to backorder.
  • Involved in weekly calls with 3PL warehouses to review forecast and other fulfillment issues.

Oracle Technical Consultant

Rapidflow Apps
03.2017 - 12.2020
  • Involved in the day to day activities of production support of Oracle application environment in OM, INV, AR, PO & AP modules.
  • Involved in analysis of assigned support tickets including replicating issue, analyzing custom processes/API's/reports/forms and updating ticket with appropriate information.
  • Work on development activities as part of issues resolution. Perform Unit Testing, Migration to next environments, assist user testing and closing tickets.
  • Closely worked with users to understand business needs and objective.
  • Expertise in implementation of Order to Cash life cycle.
  • Worked on Form Personalization in order management

Education

Master of Science -

California State University of Fullerton
Fullerton
05.2001 -

Bachelor of Science -

Satyabhama University
Chennai, India
05.2001 -

Skills

Microsoft Office

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Timeline

Order Management Analyst

REN Clean Skincare
01.2022 - 12.2023

Oracle Technical Consultant

Rapidflow Apps
03.2017 - 12.2020

Master of Science -

California State University of Fullerton
05.2001 -

Bachelor of Science -

Satyabhama University
05.2001 -

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Sudha PenmatsaAnalyst