Sudha Devadoss
San Ramon,CA
Summary
Overall 18+ years of IT experience in Software development of web and mobile applications 10 years of solid experience in the salesforce ecosystem both on building Web and mobile applications and managing teams. Worked on Data cloud Snowflake Integrations, leveraged prompt builder for some of my sales pitches for the sales and marketing team. Worked on customizing health cloud license payer data model, provider network management for 2 years as Omni studio lead developer. Integrated Veeva CRM API’s to Salesforce for provider HCP and HCO data both for real time and batch process. 3+ years building CICD pipeline for Salesforce deployments using SFDX, Copado and autorabbit devops tools. Worked on data cloud integration with snowflake for pulling reporting needs. Created data sets, segment activation using batch mode for snowflake querying. Worked on converting JSON data to relational tables for spinning up new databases , schema and tables for pulling data for analysis . Worked with Einstein Analytics, prediction builder and einstein discovery for unstructured data. Customized and automated CPQ processing for a client in renewal and subscription workspace. Have experience working on Health Cloud customizing Care program enrollee, Care program and enrollment process for patients for a healthcare client. Familiar with limitations of health cloud and permissions. Worked on lightning frameworks, built components using LWC and Lightning data service. Utilized LMS and event handlers in LWC components. Worked on SOX compliance projects, Security clearance for all the features and stories developed in Salesforce by performing penetration testing, using checkmarx and Veracode third party applications for compliance. Familiar with AWS ec2 instances for deploying, monitoring services using AWS CloudWatch. Worked on both Apache tomcat servers as well on hosting them on virtual instances. Involved in ETL development including deployment and maintenance of loading and data migration using Mulesoft, Informatica, Boomi tools. Also Involved in custom API development of REST services. Certified Salesforce developer. Worked on developing Apex, Java, Lightning Components. Good knowledge on Lightning frameworks and JS libraries.
Overview
19
19
years of professional experience
Work History
Salesforce Architect
Inbound Health
01.2024 - Current
- Developed Veeva API integration for patient enrollment and adding health care professional data by calling Veeva API’s Realtime and batch mode.
- Created reusable framework to call APIs and query HCP and HCO data for patient enrollment.
- Worked on Change request process to place a request for Change in HCP location, contact and provider network facility data for both Inbound and outbound process.
- Worked on provider network management for roster file management, Integration with EPIM for provider search.
- Developed Veeva Vault migration strategy to Iqvia One key connector for HCP and HCO data migration.
- Field service lightning app customization for Scheduling appointments, advanced intelligent scheduling using console, tracking assets lifecycle management.
Health Cloud Architect
West Monroe Consulting
09.2023 - 01.2024
- Worked on laying the initial foundation of health cloud and omni studio package purchases.
- License purchase for data cloud and MuleSoft instances.
- Designing and Implementing flex cards, data raptors, Integration procedures for patient engagement console app.
- Streamlining Patient enrollment process for Document generation and engagement of healthcare professionals with Veeva network APIs.
- Provider and Payer data customizations for Medicare plans using Health cloud objects(Health care facility, Health care network, Payer line of Business, Member plan and Consent objects)
Salesforce nCino Architect
Santander Bank
06.2023 - 09.2023
- Worked on designing REST/SOAP services for Various Internal Systems.
- Designed and customized Sharepoint integration with nCino.
- Automated user provisioning using Sailpoint Connectors.
- Integrated Rating systems with nCino Doc Man and Credit Memo Approval process.
- Power BI for reporting using Power BI cloud service and desktop by querying the data from salesforce objects. Complex joins, aggregation and grouping of data for reporting to Leadership and management team.
Technical Architect
Elevance health
01.2023 - 06.2023
- Customized health cloud salesforce instance for claims and insurance model.
- Designed solutions and laid down the deployment strategy for Continuous Deployment using Copado and github workflows.
- Worked closely with Salesforce dev's to walk through the process of CICD pipeline tightly integrated with JIRA workflows.
- Automated JIRA status with Copado deployments.
- Integrated subscription-based Quote to Cash use cases, Next generation pricing solutions.
- Worked on Headless Commerce API implementations (OCAPI) for shoppers and admins.
- Field service for Clinical team equipment dispatch, Nurse practitioner visiting the patient appointments at home and virtual visits.
Salesforce Consultant
Silicon Valley Bank
12.2021 - 12.2022
- Worked on integrating Docusign embedded signing for credit card applications on financial cloud services.
- Automate events, create datasets and configure sitemaps in interaction studio for experience cloud sites and external sites.
- Worked on Heroku Connect for Salesforce integration of Standard/custom objects with change data capture events for PostgreSQL backup which facilitates disaster recovery process.
- Worked on nCino managed package for automating credit memos, credit loan approval packages.
- Have also integrated with Kafka microservices for risk rating flows and change event triggers.
- Developed Digital marketing experiences using integration studio and journey builder implementations using Salesforce Marketing cloud platform.
- Worked on building customer journey map for FIB customers and was able to include business logic and feed some data analytics pieces into it for better measurement of KPI's, Goals etc.
- Built Lightning web components for managing the application and integrating Salesforce with fraud detection systems.
- Generated documents for customer review and managerial dashboards.
- Integrated continuous pipeline for salesforce deployment using gitlab.
- Worked on legacy components to convert them to LWC's.
- Integrated AWS connect for seamless Contact center experience with Salesforce Financial cloud and service cloud.
- Worked on Configuring and installing financial force packages for sales management and resource management.
- Worked on integration with Dynamics CRM. Developed LWC's and REST services for API integrations.
- Technologies: Apex, LWC, Gearset, Flows, AWS lambda, S3, Copado, DynamoDB, AWS connect, S3, RDS, AWS Connect, Nintex, E, DocuSign, nCino, ETL-MuleSoft Anypoint platform, Einstein Discovery, Auto Rabbit
Staff Salesforce Engineer
Pear Therapeutics
10.2020 - 12.2021
- Working on customizing the patient service center in Salesforce health cloud.
- Omni studio developers developed cards, integration procedures (http action), data raptors using transform and navigation action to pull external data outside of salesforce for patients to choose right healthcare insurance.
- Built Lightning web components for managing the application and integrating Salesforce with pharmacy vendors.
- Automated patient service payments through payment vendors.
- Administering Salesforce organization and managing continuous deployment management releases.
- Customized and developed on Vlocity cloud for patient and insurance vendors.
- Technologies: Apex, LWC, Lightning customization, Vlocity Health Cloud, Java Spring API, Swagger, Maven, ETL - Boomi Atmosphere, Netsuite
Senior Salesforce Developer
The Climate Corporation
02.2018 - 02.2020
- Worked on multi currency org for currency conversions.
- Automated quotes and quotes line items for contract based and discounted pricing in CPQ.
- Integrated billing systems for invoicing. Automated renewal opportunities and order creation.
- Integrated OCAPI for various storefront experiences using Salesforce Commerce cloud.
- Performed salesforce integration with Heroku connect CLI/APIs for Nodejs applications for customer, orders and account data.
- Migrated classic org to lightning by developing LWC, wired services for existing VF pages, Custom JavaScript buttons and refactored code for various legacy features using decorators and messaging service.
- Developed a new lightning page for home components and built a timesheet application using lightning flow designer and LWC.
- Worked on Integrating SAP, NetSuite with Salesforce using Boomi Cloud services.
- Built Promotions framework for Automatic additions of promo code and promotions on Ecommerce website.
- Worked on Order management using Salesforce custom objects with React JS in front end.
- Developed Knowledge and events site on Salesforce community for easy registration of events.
- Developed Integration solutions using IOS and Android Salesforce SDK.
- Worked on developing lightning components and frameworks and migrated classic to lightning experience on sales and service, knowledge etc.
- Migrated Boomi process to MuleSoft for order fulfillment.
- Technologies: Apex, Heroku Connect, Lightning, JavaScript, SFDX, Boomi, AWS S3, CPQ, Netsuite
Senior Salesforce Applications Developer
Sunrun
09.2016 - 02.2018
- Customized and configured pricing using custom pricebooks with multi currency enabled org.
- Working on apex batch class and real time integration mysunrun website with salesforce data using AWS SQS queueing mechanism.
- Developed common frameworks for job schedules, SQS posting of real time data.
- Built common logging mechanism for debugging error logs and dynamically flipping API response bodies.
- Worked on lightning components for building a single customer view page for mysunrun customers.
- Customized email templates for sending emails at various triggering points.
- Worked on Node express framework for implementing generic service for all communications with third party applications.
- Developed automatic Quote generation and billing integration using Salesforce CPQ and NetSuite.
- Technologies: Apex, Lightning, JavaScript, Nodejs, CPQ, Java, Lightning components, Netsuite
Salesforce Developer
Autodesk
03.2016 - 08.2016
- Worked on Retiring Siebel CRM by moving all data objects to salesforce.
- Worked on developing VF and Apex controllers for publishing Entitlements, Agreements, products & orders.
- Worked on Creating REST services for exposing Salesforce data to downstream applications.
- Integrated SIEBEL SOAP WSDL with Salesforce Apex class by generating stubs and other relevant classes.
- Worked on Scheduling Cron jobs for batch apex classes to process data in bulk.
- Developed and configured custom labels, settings, permission sets for all profiles, users.
- Created and implemented synchronization pipeline for moving Siebel data to Salesforce.
- Worked on developing real time data movement by developing Batch, Queueable & future methods.
- Technologies: Apex, Visualforce, Demandware, JavaScript, Nodejs, Apex data loader, Java, Jitter Bit, Boomi.
Salesforce Developer
Force by Design
10.2015 - 02.2016
- Implemented commission project for Force by design employees by considering various factors like Invoice, Opportunity amount and Role played by the Sales team.
- Written Apex triggers, controllers for batch processing of payment invoices.
- Designed and generated Salesforce reports for individual employees.
- Customized Kimble product for Force by design Commission Calculations.
- Worked on Complex Calculations for commission payment and manual invoice upload.
- Consulted clients for various customizations on VF pages and Apex controllers.
- Optimized Apex triggers.
- Built Process workflows using click configuration techniques.
- Implemented JavaScript Ajax request calls.
- Technologies: Apex, Visualforce, JavaScript, Apex data loader, Java, Jitter Bit, Boomi.
Software Engineer
Fidelity Investments
02.2011 - 03.2013
- Developed REST API service layer for highly performing funds using List, Map, and iterator collections.
- Built hibernate mapping files for warehouse model entities.
- Familiar with Glassfish stack, which uses Hibernate, Spring, Maven frameworks.
- Worked on creating packages and stored procedures to migrate fund performance data from legacy system (Sybase) to system (Oracle). This has been accomplished by creating Common Consumption Framework (CCF) purely using PL SQL & SQL languages.
- Implemented Oracle virtual private desktop policies for securing the data to different users.
- Worked on code reviews for peers using automated tools like Crucible RTC.
- Also involved in developing dashboards for the SharePoint sites, which uses BI tools.
- Created various Informatica loaders for intra-day trade loads, which use components like expression, update strategy sorter, aggregator, normalizer, router, etc.
- Designed and developed Management Reports, which deals with funds & portfolio manager's performance.
- Was involved in Autosys development by creating JIL files for scheduling jobs.
- Development of stored procedures, which involves usage of collections and analytical functions as well as advanced packages.
- Developed dashboard and reports for salesforce and Oracle migration projects.
- Technologies: Oracle PL SQL, Java, spring, MVC, Hibernate, SFDC, ETL Informatica.
Senior Consultant
Oracle Financial Services Software
02.2010 - 01.2011
- Played the role of PL/SQL developer, right from the beginning of the requirements gathering, analysis & coding, and testing phase.
- Developed JSP pages for compliance and reported trading data, which involves fund security & holdings data.
- Developed spring controllers for fetching and saving user forms.
- Prepared stored procedures, which helps in loading the securities from various sources to Minerva based on the business logic.
- Autosys development by creating JIL files for scheduling jobs.
- Involved in understanding the java code, which in turn will call these stored procedures and load these data into specific tables in Oracle database.
- Stored procedures development involves usage of collections, analytical functions, and advanced package utilities.
- Technologies: Oracle PLSQL, Autosys, Unix shell scripting, Java.
Programmer Analyst
Cognizant Technology Solutions
01.2007 - 02.2010
- Was involved in the analysis, design & development of data migration scripts using oracle procedures and shell scripts.
- Unit test case preparation and unit testing of the code.
- Writing and tuning complex queries in Informix database.
- JUNIT and TESTNG testing.
- Technologies: Oracle SQL, SQL server, Core Java, spring framework, Junit, ETL, OBIEE, Cognos.
Education
Bachelor of Engineering -
Anna University
01.2006
Skills
- Salesforce Development
- Lightning data service
- Lightning web components
- Platform events
- Custom events
- Dashboards
- Batch Apex
- Triggers
- Case management
- Lightning app builder
- Locker service
- Service Console
- Sales cloud
- Salesforce maps for territory assignments
- E-commerce Order management app
- Salesforce CPQ
- Interaction Studio Marketing Cloud
- Jitter bit
- MuleSoft Anypoint platform
- MuleSoft studio
- Dell boomi
- Heroku Connect
- Forcecom Platform
- ANT Migration Tool
- Copado
- Autorabbit
- Vlocity Industries
- Revenue Cloud
- AWS lambdas
- Netsuite
- SAP HANA
- DynamoDB
- AWS connect
- Cloudwatch
- RDS
- AWS dashboard
- Vlocity
- Marketing Cloud
- Financial service cloud
- Health cloud
- Ecommerce cloud
- Lightning framework
- Salesforce DX
- Spring
- Hibernate
- Maven
- ANT
- JIRA
- Gitlab
- Java
- JavaScript
- APEX
- PL SQL
- SQL
- MySQL
- Oracle
- Postgresql
- MongoDB
- Cassandra
- ETL tools
- Snowflake
Trailblazer
https://trailblazer.me/id/sdev85
Timeline
Salesforce Architect
Inbound Health
01.2024 - Current
Health Cloud Architect
West Monroe Consulting
09.2023 - 01.2024
Salesforce nCino Architect
Santander Bank
06.2023 - 09.2023
Technical Architect
Elevance health
01.2023 - 06.2023
Salesforce Consultant
Silicon Valley Bank
12.2021 - 12.2022
Staff Salesforce Engineer
Pear Therapeutics
10.2020 - 12.2021
Senior Salesforce Developer
The Climate Corporation
02.2018 - 02.2020
Senior Salesforce Applications Developer
Sunrun
09.2016 - 02.2018
Salesforce Developer
Autodesk
03.2016 - 08.2016
Salesforce Developer
Force by Design
10.2015 - 02.2016
Software Engineer
Fidelity Investments
02.2011 - 03.2013
Senior Consultant
Oracle Financial Services Software
02.2010 - 01.2011
Programmer Analyst
Cognizant Technology Solutions
01.2007 - 02.2010
Bachelor of Engineering -
Anna University