Sudheer Rao R V M
Philadelphia,PA
Summary
Seasoned Engagement Manager and Certified Scrum Master with 19 years of experience in driving project success and digital transformation across a diverse range of technologies and applications. Adept at utilizing Scrum, Kanban, and SAFe methodologies to lead projects from initiation through to successful launch, consistently delivering high-quality outcomes and exceeding customer expectations.
With extensive expertise in the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), I excel in mentoring and developing engineering teams, ensuring they perform at their best. My deep understanding of industry trends and emerging technologies positions me to effectively align project goals with business strategy, develop comprehensive project plans, and manage projects within scope, timeline, and budget constraints.
I bring a proven track record of monitoring project performance, including financials and budgets, and making data-driven adjustments as needed. My proficiency in project management best practices encompasses capacity planning, issue reporting, status updates, timeline and budget management, risk assessment, and issue escalation.
Overview
19
19
years of professional experience
3
3
Certification
Work History
Agile Project Manager | Engagement Manager
Capgemini India & Capgemini America Inc.
01.2019 - Current
- Managed team of 100 resources to implement Guidewire and Agent Portal in 8 states, enhancing Worker's Comp and General Liability services with $11 million budget.
- Integrated Policy Change, Cancellation, and Billing into GW Agent Portal for enhanced user experience and processing efficiency.
- Achieved a 10% reduction in project costs by effectively utilizing budget management techniques.
- Achieved a 15% decrease in project delivery time by optimizing sprint planning and execution methodologies.
- Achieved a 20% increase in team productivity through the implementation of cross-functional team training sessions.
- Tracked and published various Sprint Metrics, including burn-down chart, velocity, and defect trends.
- Achieved a 90% client satisfaction rate by developing customized, agile solutions for complex projects. Received a Customer satisfaction score of 4.5/5 quarter on quarter.
- Managed and contributed to the development of SOW, CRs, and RFPs
- Facilitated Agile ceremonies and strategic meetings, enhancing team performance and stakeholder communication.
- Enhanced backlogs effectively through close collaboration with the project owner, leading to continuous feature delivery.
- Ensured project delivery was in alignment with agreed-upon scope, resolved challenges by addressing Impediments & Dependencies and implementing contingency measures.
- Engaged in stakeholder-level project status meetings to track essential updates related to project requirements and releases.
- Facilitated a positive and cohesive team atmosphere, fostering collaboration among members, and providing support for their professional growth.
- Analyze, establish, and oversee the financial effects of operational decisions on the company's profit and loss statement.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Sought out ongoing feedback from stakeholders to effectively identify and address areas requiring improvement or adjustment.
- Executed people management initiatives to foster a positive work environment.
Delivery Manager
Capgemini Technologies, Hyderabad, India
02.2016 - 12.2018
- Managed a distributed Agile team of 50 with an $8M budget.
- Ensured the smooth coordination of project schedules, expenses, and resources through effective planning.
- Conducted executive briefings, resource, and change management plans.
- Regularly communicated project status to stakeholders and elevated any problems as required.
- Effectively orchestrated Scrum cadences while closely monitoring metrics in Azure DevOps, consistently driving a 5% boost in team Velocity per Program Increment.
- Partnered with the product owner to maintain a productive backlog, ensuring its relevance and frequent grooming. This resulted in refined user stories, ready for the development team.team.
- Established a system of regular design reviews with clients to gather early feedback.
- Enhanced the quality of deployed code through the implementation of in-sprint automation.
- Exhibited exceptional ability to engage stakeholders of various levels through clear and effective communication.
- Ensured streamlined operations and improved profitability through effective management of operations, resources, and financials.
- Applied knowledge of Essential SAFe framework implementation.
- Assisted the UX team in driving the UX vision, workflows, and validation of prototypes.
- Developed and maintained best practices in Azure DevOps (ADO) to enhance scrum management by creating and managing queries, dashboards, and boards.
- Proficiently identified and communicated impediments and dependencies during the Scrum of Scrums.
- Reviewed project deliverables and milestones, actively participating in review and governance calls.
- Led project post-mortem activities resulting in the creation of informative lessons-learned reports. Consistently delivered projects punctually and within budget utilizing robust risk management techniques.
Test Manager
Capgemini Technologies, Hyderabad, India
10.2012 - 01.2016
- Meticulous manager experienced in all phases of STLC, capable of leading and guiding quality engineers.
- Expertise in System Requirement Analysis, GUI Testing, Smoke testing, functional testing, Integration Testing, Regression Testing, User Acceptance testing, Compatibility testing, and System testing.
- Developed test plans, strategies and schedules for software testing projects.
- Enhanced project coordination by effectively preparing and reviewing RACI matrixes with all relevant stakeholders.
- Demonstrated proficiency in managing budgets, accurately estimating project requirements, forecasting future needs, and efficiently allocating resources.
- Extensively involved in Defect Triages, Defect Reporting, and Defect tracking process using ADO, Rally, and Jira.
- Performed interviews and profile screenings to assess candidate suitability for organization.
- Exhibited exceptional attention to detail in effectively managing programs and optimizing capacity.
- Strong working knowledge of Software Testing Principles (Functional, Integration, UAT, Performance, Quality Metrics etc.).
- Elevated defect resolution by conducting thorough bug analysis and maintaining constant communication with all stakeholders, including clients and development team members.
- Proficient in coordinating testing effort, managing test deliverables, and providing status reports to management.
Assistant Manager-Testing
Dun & Bradstreet
Chennai, Tamilnadu
04.2009 - 10.2012
- Served as Offshore Lead and main client contact for testing all TURSS applications.
- Led a diverse team of 10 members consisting of manual, automation, and DB testers.
- Managed the overall planning and execution of projects.
- Ensured smooth project execution by tracking its progress and promptly dealing with any concerns.
- Consistently achieved SLAs and milestones, promptly addressing any potential risks with appropriate mitigation strategies.
- Provided regular updates on project progress to stakeholders.
- Ensured that appropriate documentation is being created for the RCA of defects leaked to production.
- Executed people management initiatives to foster a positive work environment.
- Delivered constructive feedback to project team members, guiding them towards improved performance.
- Generated summary decks for effective project execution.
- Mentored the team on the product and helped with the project onboarding process.
- Closely monitored utilization, test case authoring, and execution metrics to optimize team performance.
Senior Test Engineer
Magna Infotech Pvt Ltd
Chennai, Tamilnadu
04.2008 - 03.2009
- Developed and maintained test plans, strategies, procedures, and scripts for manual and automated tests.
- Performed functional, system, integration, regression, load and performance testing of software applications.
- Analyzed requirements documents to ensure proper coverage of testing activities.
- Identified root causes of defects found during software testing cycles.
- Conducted reviews of test cases with stakeholders to ensure accuracy and completeness.
- Ensured that all software changes were tested properly before being released into production environment.
- Assisted in developing training materials for new testers onboarding process.
Associate Test Lead
Indium Software India Ltd
Chennai, Tamilnadu
04.2005 - 03.2008
- Developed test plans and strategies for software applications based on business requirements.
- Lead a team of testers in executing manual, automated and performance testing.
- Performed functional, system, regression and acceptance tests.
- Created detailed bug reports with screenshots, steps to reproduce and expected results.
- Coordinated with developers to ensure bugs are fixed in timely manner.
- Monitored daily progress of assigned tasks by testers in the team.
- Conducted reviews of test artifacts such as test plans, test cases, data sets.
- Generated weekly status reports highlighting progress against milestones.
- Tracked metrics such as number of defects found per iteration or cycle time.
Education
Bachelor of Science - Computer Science And Engineering
University of Madras
Chennai, India05-2004
Skills
- Scrum Methodology & Analysis
- Project Management & Coordination
- Guidewire Suite & Agent Portal
- Risk Assessment & Mitigation
- Testing & Integration
- Multi-unit operations management
- People Management
- Agile Methodologies
- Stakeholder Engagement
- Azure Devops
- Essential SAFe - Scaled Agile
- Financial Administration
- Cost Control
- Contract Management
Affiliations
- In my free time, love to play sports like Badminton, Table tennis, Tennis, Swimming, Basketball, etc.
- Love to travel alot and explore new surroundings and people.
Certification
- Certified Scrum Master from Scrum Alliance
- PMP from PMI
- SAFe Agilist 5.0 from SAFe
Timeline
Agile Project Manager | Engagement Manager
Capgemini India & Capgemini America Inc.
01.2019 - Current
Delivery Manager
Capgemini Technologies, Hyderabad, India
02.2016 - 12.2018
Test Manager
Capgemini Technologies, Hyderabad, India
10.2012 - 01.2016
Assistant Manager-Testing
Dun & Bradstreet
04.2009 - 10.2012
Senior Test Engineer
Magna Infotech Pvt Ltd
04.2008 - 03.2009
Associate Test Lead
Indium Software India Ltd
04.2005 - 03.2008
Bachelor of Science - Computer Science And Engineering
University of Madras
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Languages
English
Native language
Hindi
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Tamil
Upper Intermediate (B2)
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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