Sudhir Jammalamadaka
Charlotte,NC
Summary
Strategic Data Leader | Driving Transformation & Innovation for Executive Success | Actionable Intelligence | Data Monetization | Continuous Optimization | Change Agent | Entrepreneurial mindset | Collaborative Innovation | Authentic Leadership
Overview
16
16
years of professional experience
1
1
Certification
Work History
Agile Product Delivery Manager
Jenius Bank / SMBC Corporation
02.2021 - Current
- Worked and guided the GCP engineering and infrastructure teams to deliver the GCP platform.
- Built a Customized Agile Adoption strategy for GCP engineering and infrastructure to optimize efficiency and team velocities.
- Developed KPIs to measure project progress to deliver value.
- Developed and introduced IT strategies to improve operational efficiency.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Advised top management on agile strategy development, improving organizational agility at all levels.
- Built Agile team charters having specific objectives and well defined roles that are actionable and abstract to build high performing teams withing the technology org.
- Trained and mentored 20 new personnel (POs, development teams etc) hired to fulfill their roles.
- Guided teams to adopt agile practices and facilitated collaboration across the org using SaFe practices while leveraging data analysis to identify bottlenecks, measure progress, and make informed decisions about process improvements.
- Creating clear and concise data visualizations to communicate insights to the team and stakeholders.
- Developed dashboards and reports to track progress and identify areas for improvement.
Data Manager
Synechron
09.2019 - 02.2021
- Worked with multiple financial clients like Atria Wealth Management, Wells Fargo and Bank of America in a managerial role and delivered data and development projects
- Conducted thorough risk assessments to identify potential vulnerabilities in the project''s data management infrastructure, implementing proactive mitigation strategies where necessary.
- Delivered presentations to senior leadership on the value proposition of data management, securing buy-in for key initiatives and investments.
- Evaluated emerging trends and technologies in the field of data management, making strategic recommendations for long-term growth and innovation.
- Managed multiple high-profile projects simultaneously, delivering results on time and within budget constraints.
- Improved reporting capabilities by designing custom dashboards tailored to stakeholder requirements, enabling more informed decision-making processes.
- Facilitated knowledge sharing sessions with colleagues across departments, fostering collaboration and improving understanding of complex project issues.
- Enhanced project efficiency by streamlining data management processes and implementing innovative software solutions.
- Initiated the development of a dynamic data marketplace, streamlining data access and fostering collaboration within several departments, leading to reduction in data acquisition time.
- Spearheaded a data literacy program empowering data scientists across various departments.
Data Scientist
Asurion
01.2014 - 08.2019
- Reported Insights and multiple dashboards for Asurion's strategic offering to differentiate Asurion's services and products among it's clients
- Developed metrics including7-day &30-day Registration rates to drive the organization's KPIs such as Churn, Customer-Satisfaction scores, Monthly Active Usage, Feature Adoption and Contact Rates
- Provided data insights to leaders from divisions across the organization - Operations, Product, Technology to enable better decision-making.
- Designed and built production-ready machine-learning models and feature extraction systems using Asurion's proprietary data assets
- Hand-holded Product teams and defined metrics to show the progress of the Product's performance to suggest optimum direction for product development
- Propensity to convert modelling using the visit sequence and conversion sequence mapping
- Developed Datamarts and interactive visualizations supporting initiatives across Call-Center operations and Product divisions to recommend solutions to executive stakeholders
- Site/Page optimization, Promotional campaigns assessment, Customer segmentation and assessing revenue against targets at regular intervals
- Utilized machine learning algorithms such as Decision Tree, linear regression, logistic regression, multivariate regression, Random Forests, K-means
- Personalization, Inflection points tracking, Target Marketing, Customer profiling and Segmentation
- Worked on model building using machine learning algorithms like logistic regression, naïve bayes, random forest, SVM, SVR.
- Elevated operational efficiency through the strategic application of data-driven decision-making methodologies, showcasing expertise in the practical implementation of AI and ML technologies in supply chain and logistics.
- Leveraged Natural Language Processing (NLP) techniques to analyze and interpret customer sentiment, enabling targeted and impactful marketing campaigns that resonated with customer preferences.
- Unveiled deep insights by generating demographic and sales-based store shelf mapping utilizing Market Basket Analysis.
- Built company A/B testing frameworks to test model quality.
- Worked with stakeholders to develop quarterly roadmaps based on impact, effort and test coordinations.
Data Scientist
Nissan North America
06.2013 - 12.2013
- Participated in all phases of data mining- data collection, data cleaning, developing models, validation, visualization and performed Gap analysis
- Providing Ad hoc analysis and reports to Executive level management team
- Captured Modelling requirements from Senior Stakeholders to Bench functional requirements for SAS/ R Python
- Performed Data Manipulation and Aggregation from Various source including HDFS
- Creating various B2B Predictive and descriptive analytics using R and Tableau
- Used pandas, numpy, seaborn, scipy, matplotlib, scikit-learn in Python for developing various machine learning algorithms
- Designed and tested Predictive Algorithms using Historical Data
- Utilized machine learning algorithms such as Decision Tree, linear regression, multivariate regression, Naive Bayes, Random Forests, K-means, & KNN
- Parsing data, producing concise conclusions from raw data in a clean, well-structured and easily maintainable format
- Streamlined data collection methods to minimize analysis errors.
- Conducted feature engineering efforts to enhance model performance by creating new relevant variables from raw input data sources.
- Conducted thorough exploratory data analyses for robust model building.
- Assessed accuracy and effectiveness of new and existing data sources and data analysis techniques.
- Discovered stories told by data to present information to scientists and business managers.
Agile Product Owner
Asurion
01.2012 - 05.2013
- Consulted with Project-Management to implement Scrum based development process
- Elicited, analyzed, documented and communicated requirements feeding into deliverables
- Used Agile Vision to track the progress of my requirements & deliverable to the development teams
- Analyzed business requirements, performed gap analysis and segregated them into high level and low level Use Cases and State Chart Diagrams
- Evaluated potential third-party vendors or collaborations to support new feature developments or enhancements.
- Increased collaboration between departments with effective communication strategies and tools.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Optimized resource allocation by working closely with project managers and other team leads.
- Worked closely with UX/UI designers to create intuitive interfaces that met end-user needs while adhering to established design principles.
- Established a customer-centric culture, incorporating user feedback into product development processes.
Agile Product Owner
Emdeon
05.2011 - 12.2011
- As the PO of the team for the Web-Enrollment portal (web based application), documented the functional and business requirements
- Conducted JAD sessions with management, Subject Matter Experts, users and other stakeholders for open and pending issues
- Collaborated with stakeholders to define project scope, objectives, and deliverables that aligned with business goals.
- SME for the development of the User Interface for the project, designed and reviewed the user interface development
- Managed risks and resolved issues promptly, maintaining project momentum and stakeholder satisfaction.
- Broke project into epics and implementable user stories.
- Enhanced product development by implementing Agile methodologies and practices.
- Ensured timely product delivery by prioritizing features and coordinating cross-functional teams.
Assistive Technology Specialist
Western Kentucky University
02.2009 - 04.2011
- Managed the Section508 rules for the University websites
- Section508 falls under ADA Compliance to see to it that all the Web content is accessible
- Communicated with over50 webmasters belonging to various departments in the University to make their websites Compliant according to Section508 Guidelines
- Maintained the department website
- Used HTML, PHP, CSS and Adobe Dreamweaver for creating web pages
Education
MBA - Business Administration And Management
Duke University - Fuqua School of Business
Durham, NC05-2023
Master of Science - Computer Science
Western Kentucky University
Bowling Green, KY12-2008
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
India 05.2007
Skills
- Data Visualization
- Product Analysis / Project Management
- Predictive Modeling
- Power BI, GCP, Azure, AWS, EC2, Sentiment Analysis, Tableau, Exploratory/Descriptive/Statistical Analysis, Spotfire, R, Hadoop, Python
- Financial planning, budget allocation, risk management, mitigation strategies
- Business Intelligence
- Big data/Machine Learning
- Neural Networks, Supervised & unsupervised learning methods, Pandas, Decision Trees and Ensemble Models
- LLM (Anthropic Console, Mistral, Azure Open AI service, Claude)
Languages
English
Full Professional
Hindi
Professional Working
Telugu
Native or Bilingual
Accomplishments
- Modeled solutions and supported company initiatives to reduce Avg. Call Handling Time resulting in $11 million savings. The team won BOLD technology award for Q1 2017.
- Reported and developed interactive visualizations to showcase App download metrics by subscribers enhancing product use enabling $3 million approx savings.
- Conceptualized product saving ~5% on Call Handling Time and enhancing end-user experience using Predictive techniques which would have direct positive impact on the organization's
profits.
Certification
- 2013/12 Certified Scrum Master
- 2009/04 CATEA- Web Accessibility and Usability
- BOLD Technology Award: Avg. Call Handling Time (AHT) is a very critical metric in customer service world and has the most impact on operating revenues and essentially profits. We modeled solutions and supported company initiatives to reduce Avg. Call Handling Time resulting in $11 million annual savings for 2017. The team won BOLD technology award for Q1 2017 in Asurion.
Interests
- Blockchain Technology and Cryptocurrency
- Yoga
- Music
- Team Sports
- Personal Development and Self-Improvement
- Philosophy
Timeline
Agile Product Delivery Manager
Jenius Bank / SMBC Corporation
02.2021 - Current
Data Manager
Synechron
09.2019 - 02.2021
Data Scientist
Asurion
01.2014 - 08.2019
Data Scientist
Nissan North America
06.2013 - 12.2013
Agile Product Owner
Asurion
01.2012 - 05.2013
Agile Product Owner
Emdeon
05.2011 - 12.2011
Assistive Technology Specialist
Western Kentucky University
02.2009 - 04.2011
- 2013/12 Certified Scrum Master
- 2009/04 CATEA- Web Accessibility and Usability
- BOLD Technology Award: Avg. Call Handling Time (AHT) is a very critical metric in customer service world and has the most impact on operating revenues and essentially profits. We modeled solutions and supported company initiatives to reduce Avg. Call Handling Time resulting in $11 million annual savings for 2017. The team won BOLD technology award for Q1 2017 in Asurion.
MBA - Business Administration And Management
Duke University - Fuqua School of Business
Master of Science - Computer Science
Western Kentucky University
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
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