Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sudip Dharel

IT Student/ Skilled On Network Protocols, Cloud Computing, Windows Operating System, Linux Command Line, Systems Administration, Encryption Algorithms And Techniques
Cohoes,NY

Summary

Focused in developing intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Independent Contractor

Instacart
Albany, NY
03.2022 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked with over 808 customers in just few month with fulfilling many specific orders according to customer needs and inventory availability.

Independent Contractor

Uber And Lyft
Manhattan, NY
10.2021 - 02.2022
  • Served my services to the community.
  • Provided Transportation Service to individual with the rank of gold.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Provided accurate time records of the company vehicle's coming and goings

Line Manager, Supervisor at Brookfield Place

Le District
Battery Park City , NY
06.2016 - 07.2018
  • Handled operational, financial and people management.
  • Organized stock and equipment, order supplies and oversee building maintenance, cleanliness
  • Determined suitable crew requirements, scheduled employees
  • Estimated labor requirements to support anticipated workload.
  • Studied department operations to assist with development of new or improved methods .
  • Sourced materials to keep up with production goals and meet customer demands.
  • Resolved issues quickly to maintain productivity goals.
  • Created and regularly updated department work instructions and reports.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.


Education

High School Diploma -

Grover Cleveland High School
Ridgewood, NY
09.2015 - 01.2018

No Degree - Computer Science

LaGuardia Community College of The City University of New York
Long Island City, NY

Certifications - Information Technology

Coursera
03.2022 - 06.2022

Skills

    Professionally Certified in IT Security: Defense against the digital dark arts

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Certification

Google IT Support

Timeline

Independent Contractor

Instacart
03.2022 - Current

Certifications - Information Technology

Coursera
03.2022 - 06.2022

Independent Contractor

Uber And Lyft
10.2021 - 02.2022

Line Manager, Supervisor at Brookfield Place

Le District
06.2016 - 07.2018

High School Diploma -

Grover Cleveland High School
09.2015 - 01.2018

No Degree - Computer Science

LaGuardia Community College of The City University of New York

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Sudip Dharel IT Student/ Skilled On Network Protocols, Cloud Computing, Windows Operating System, Linux Command Line, Systems Administration, Encryption Algorithms And Techniques