Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue Bilek

Harwood Heights,IL

Summary

I have a number of years working with individuals with disabilities and mental illness, and a number of years working with seniors. I have a number of years being a part of a collaborative team to ensure a high standard of quality assurance and client satisfaction.. I have attended various trainings and classes in order to enhance my skills, which has allowed me to be successful at maintaining long term client success, with a specialty in communication and conflict resolution.

Overview

27
27
years of professional experience

Work History

Activity Assistant

Luther Village,
Arlington Heights, IL
04.2022 - Current
  • Kept activities spaces organized, clean and tidy.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Maintained adequate supplies to meet activities needs.
  • Enforced rules and regulations of recreational facilities to maintain discipline and safety.
  • Organized, led and promoted interest in recreational activities.

Pre Tester

Professional Eye Care Center
Niles, IL
02.2022 - 04.2022

Preparing patients before they see the doctor.

Community Advocate

Orchard Village
Skokie, IL
07.2010 - 01.2022
  • Evaluate client needs and abilities to ensure independence
  • Schedule and engage in weekly face to face visits with clients
  • Manage client records and files for compliance
  • Maintain health records and medical supports for all assigned clients
  • Work in conjunction with medical professionals and associates to ensure quality of care
  • Manage client finances and benefits, including social security, insurance, SNAP
  • Track client progress on established goal and create monthly reports
  • Work with members of internal and external teams to discuss obstacles and ways to improve
  • Work with support teams to evaluate and improve services for clients

Direct Support Personnel

Orchard Village
Skokie, IL
03.2007 - 07.2010
  • Planned and implemented community based programs for individuals with disabilities
  • Engaged in person centered programs with clients to improve independence
  • Provided hands on assistance when needed for clients in various recreational programs

Activities Assistant

Norwood Crossing
Chicago, IL
11.1997 - 03.2007
  • Performed administrative requirements in a timely manner
  • Listened to comments, responded appropriately and forwarded issues to appropriate department
  • Provided the recreational programs, on the unit and in large group settings
  • Trained new team members by providing support and mentoring
  • Provided monthly calendars of events to promote participation of programs. Reminders and assistance to events were offered

Education

Bachelor of Arts - Parks, Recreation, And Leisure

Northeastern Illinois University
Chicago, IL
06.1994

Skills

  • Guest/customer service
  • Record Management
  • Strategic Planning
  • Microsoft office

Timeline

Activity Assistant

Luther Village,
04.2022 - Current

Pre Tester

Professional Eye Care Center
02.2022 - 04.2022

Community Advocate

Orchard Village
07.2010 - 01.2022

Direct Support Personnel

Orchard Village
03.2007 - 07.2010

Activities Assistant

Norwood Crossing
11.1997 - 03.2007

Bachelor of Arts - Parks, Recreation, And Leisure

Northeastern Illinois University
Sue Bilek