Sue Conn
Logan,OH
Summary
Experienced Correctional Program Specialist with a proven track record in inmate supervision and educational programming. Skilled in effective communication and problem-solving, dedicated to enhancing rehabilitation through innovative program development.
Overview
44
44
years of professional experience
Work History
Correctional Program Specialist
Southeastern Correctional Institution
Lancaster, Ohio
08.2000 - 12.2025
- Coordinated multidisciplinary teams to address inmate needs and program effectiveness.
- Conducted assessments to evaluate individual progress within correctional programs.
- Facilitated training sessions for Inmates on program protocols and best practices.
- Led initiatives to foster partnerships with community organizations for reintegration support.
- Strengthened community partnerships, connecting inmates with valuable resources for successful reintegration postrelease.
- Enhanced inmate rehabilitation by designing and implementing evidence-based correctional programs.
- Maintained accurate records of inmate participation in educational classes, vocational training, and other rehabilitative programs.
- Promoted a safe environment by conducting thorough risk assessments and developing effective intervention strategies.
- Assisted in the development of staff training programs, increasing team knowledge of best practices in corrections management.
Scheduler
Genesis Care Givers
Logan, Ohio
03.1992 - 08.2000
- Coordinated scheduling for caregiver assignments to optimize client service and resource allocation.
- Developed and maintained accurate scheduling systems to enhance operational efficiency and reduce conflicts.
- Implemented process improvements in scheduling practices, resulting in streamlined workflows and reduced response times.
- Trained new staff on scheduling software and procedures to ensure continuity and accuracy in operations.
- Monitored caregiver availability and client needs to adjust schedules proactively for optimal service delivery.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Teller
Diamond Savings and Loan
Logan, Ohio
06.1982 - 01.1987
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and fostering positive relationships.
- Managed cash drawer operations, maintaining balanced records to enhance financial accountability.
- Trained new tellers on operational procedures and best practices for customer engagement.
Education
Associate of Science - Human Services And Corrections
Hocking College
Nelsonville, OH03-2005
Skills
- Inmate supervision
- Victim advocacy
- Security procedures
- Educational programming
- Gang awareness
- Suicide prevention
- Life skills training
- Individual counseling
- Family reunification
- Restorative justice
- Offender assessment
- Correctional policy knowledge
- Reentry planning
- Teamwork
- Problem-solving
- Time management
- Effective communication
- Decision-making
- Intake procedures
- Interstate compact familiarity
- Self motivation
- Public safety
- Conflict resolution
- Goal setting
- Record keeping
- Criminal justice
- Stress management
- Case management
Timeline
Correctional Program Specialist
Southeastern Correctional Institution
08.2000 - 12.2025
Scheduler
Genesis Care Givers
03.1992 - 08.2000
Teller
Diamond Savings and Loan
06.1982 - 01.1987
Associate of Science - Human Services And Corrections
Hocking College