Charles O'Connor
Lucasville,OH
Summary
Highly-motivated Correctional Program Specialist with 18 years experience in the criminal justice system, including conducting programming, addressing individual concerns of those we serve, addressing needs of the offenders, and assisting in developing an appropriate plan for successful reintegration into society. . Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Correctional Program Specialist
Ohio Department of Corrections
08.2013 - Current
- Coordinated activities with other treatment units, volunteers and community service providers.
- Compiled visitation lists and collected personal and family information.
- Developed, implemented and conducted unit programming for inmates on designated caseload.
- Evaluated programming efforts upon completion of programming.
- Responded to correspondence from community agencies, families and public inquiries.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Conduct meaningful Programming with offenders that addresses their specific needs.
Correctional Officer
Ohio Department of Corrections
03.2011 - 08.2013
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
Intake Specialist/ Case Manager
STAR Community Justice Center
08.2007 - 03.2011
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Trained and supervised new intake staff to deliver high-quality client care.
- Assessed clients' needs and determined eligibility for intake services.
- Offered compassionate and attentive guidance to patients during crisis situations.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Conducted programming to assist the client in addressing their specific needs.
Education
Master of Arts - Public Administration
Fort Hays State University
Hays, KS05-2025
Associate of Arts - Law Enforcement Technology
Ohio University
Ironton, OH05-2005
Bachelor of Arts - Criminal Justice
Ohio University
Ironton, OH05-2005
Skills
- Educational programming
- Individual counseling
- Employment assistance
- Inmate supervision
- Security procedures
- Interpersonal communication
- Crisis intervention techniques
- Professional demeanor
- Supervising residents
- Corrections experience
- Case management
- Critical thinking
- Teamwork
- Effective communication
- Inmate interviews
- Organizational skills
Timeline
Correctional Program Specialist
Ohio Department of Corrections
08.2013 - Current
Correctional Officer
Ohio Department of Corrections
03.2011 - 08.2013
Intake Specialist/ Case Manager
STAR Community Justice Center
08.2007 - 03.2011
Master of Arts - Public Administration
Fort Hays State University
Associate of Arts - Law Enforcement Technology
Ohio University
Bachelor of Arts - Criminal Justice
Ohio University
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