Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sue Gasso

Fox River Grove,IL

Summary

Dedicated pet care professional with a proven track record at Wag!, excelling in building trust and relationships with clients and their pets. Skilled in canine CPR and effective communication, I foster a supportive environment that promotes pet health and client satisfaction, leading to increased repeat business and strong community ties.

Professional pet care provider with focus on delivering exceptional service and ensuring pet safety. Proven track record of managing varied walking schedules and maintaining excellent client satisfaction. Highly adaptable and dependable, with strong skills in time management and animal behavior understanding.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dog Walker

Wag!
04.2024 - Current
  • Over 500 5-star reviews
  • Provided dogs with exercise and fresh air to promote dog health.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
  • Maintained professional relationships with clients, providing exceptional customer service at all times.
  • Recorded activities to keep owners fully informed on pet exercise.
  • Increased repeat business by providing exceptional care and attention to pets.
  • Identified and addressed potential health issues in pets, facilitating prompt veterinary care.

Company Owner

Rubs for Rover, LLC
03.2016 - Current
  • Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
  • Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
  • Increased company growth by strategically developing and implementing effective business plans.
  • Maintained a healthy work-life balance for employees by implementing flexible scheduling and fostering a supportive company culture.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Certificate - Canine Massage

Chicago School of Canine Massage
Chicago, IL
03-2016

Medical Laboratory Science

University of Illinois At Urbana-Champaign
Champaign, IL
06-1976

Skills

  • Honest and dependable
  • Excellent communication
  • Animal empathy
  • Canine CPR

Affiliations

  • National Board of Certification for Animal Acupuncture and Massage

Certification

  • Certified Canine Massage Practitioner

Timeline

Dog Walker

Wag!
04.2024 - Current

Company Owner

Rubs for Rover, LLC
03.2016 - Current

Certificate - Canine Massage

Chicago School of Canine Massage

Medical Laboratory Science

University of Illinois At Urbana-Champaign

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