Sue Johnson
Fort Collins,CO
Summary
Highly motivated professional with experience providing exceptional customer service in a logistical setting. Proven history of successfully managing accounts, resolving issues, and logistical procurement. Expert in utilizing interpersonal skills to build relationships and foster trust with volunteers and national staff. Exceptional ability to manage multiple tasks and adapt quickly to changing situations.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Volunteer
Operation White Stork
Lviv Ukraine and Krawkow Poland
02.2022 - Current
- Managed donated medical supplies to Ukraine
- Managed worldwide supply chain to support the Ukrainian war efforts
- Supported movement of thousands of evacuees daily from Ukraine to Poland.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing evacuees at staging sites.
- Established transportation cost standards and economical shipping practices.
Logistics Coordinator
World Central Kitchen
Washington , DC
01.2022 - Current
- Manages pop-up kitchens and assists in the procurement of all logistical needs
- Train and mentor new volunteers.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
Logistics Section Chief-Incident Management Team Member -Mobile Training Center Instructor/Head Chef
Team Rubicon
Los Angeles
09.2011 - Current
- Specialize in resources and logistic coordination, deployed as a logistics section chief to multiple disaster zones
- Assisted with the job description for the Logistics Management role at Team Rubicon National HQ.
- Managed and coordinated the development, implementation, and evaluation of programs, policies, and procedures in a Section Chief role.
- Handled complex incidents and managed emergency responses.
- Works closely with government (local, state, national) and non-government bodies.
- Experience in working in an Emergency Operations Centre or as a part of the Incident Management Team.
- Certifications or experience as an Logistics Section Chief, and other Command and General Staff.
- Deployed to over 60 incidents in various disaster response, recovery, and mitigations.
Patient Administration Duties: Non-Commissioned Officer in Charge (NCOIC)
Landstuhl Regional Medical Center
Landstuhl, Germany
08.1988 - 10.2000
- Responsible for the aeromedical evacuation of approximately 4500 patients
- Served as a liaison between Global/Theater Patient Movement Requirements Center (GPMRC) and LRMC
- Direct support of patient accountability for Operation Joint Guard, Operation Joint Force and the Embassy bombings.
Education
BA - History
McMurry College
Skills
- Chef
- Budgets
- Veterans Benefits
- Leadership Development Command
- Policy
- Program Management
- Mentoring
- Public Speaking
- Education and FEMA Courses
- ICS 100,200,300,400,700,800, I5 All Hazmat
- All Hazards Logistic Section Chief Course
- Incident Commanders Course
- 449 Instructor Course
- Hospital Admission Management
- Medical Evaluations
- HIPAA Regulations
Awards
- MSM Meritorious Service Medal (1) Award
- ARCOM Army Commendation Medal (3) Award
- AAM Army Achievement Medal (6) Award
- Good Conduct (3) Award
- Southwest Asia Medal 3 campaign stars
- Kuwait Liberation Medal
- Cold War Medal
Volunteer Experience
- Logistical Manager, White Stork, LVIV, Ukraine
- Logistics Coordinator, World Central Kitchen
- Operations Coordinator, HERO, Port-a -Prince , Haiti
- Logistics Coordinator, Team Rubicon
- 02/2022, Present, Coordinated with vendors, customers, shippers and other departments to ensure timely delivery of goods., Developed and implemented logistics strategies to reduce costs, improve customer service, and increase efficiency., Provided training to new employees on company policies regarding safety standards, shipment tracking protocols., Established procedures for inventory control, warehousing and distribution operations., Assessed current logistical processes and identified potential areas for improvement., Oversaw warehouse management activities such as receiving, stocking and order picking and packing.
- 02/2022, Present, Organized daily deliveries and pick-ups according to geographic area and delivery employee availability., Prioritized tasks and managed deadlines under strict time constraints., Coordinated daily operations such as loading, unloading trucks, packing orders, shipping, receiving items, and other logistics activities.
- 10/2016, Present, Collaborated with cross-functional teams to develop cost-effective solutions for operational issues., Trained new staff members in operational procedures and best practices.
- 09/2011, Present, Prioritized tasks and managed deadlines under strict time constraints., Coordinated daily operations such as loading, unloading trucks, packing orders, shipping, receiving items, and other logistics activities., Utilized multiple modes of transportation to meet customer delivery needs., Provided guidance and support to team members regarding best practices in logistics management and operational processes., Maintained accurate inventory records through physical counts and cycle count programs., Managed subcontractor activities, reviewing proposals, developing performance specifications, and serving as liaisons between subcontractors and organizations.
References
References available upon request
Certification
• ICS 100,200,300,400,700,800, I5 All
Hazmat
• All Hazards Logistic Section Chief Course, Incident Commanders
Course, 449 Instructor Course
Timeline
Volunteer
Operation White Stork
02.2022 - Current
Logistics Coordinator
World Central Kitchen
01.2022 - Current
Logistics Section Chief-Incident Management Team Member -Mobile Training Center Instructor/Head Chef
Team Rubicon
09.2011 - Current
Patient Administration Duties: Non-Commissioned Officer in Charge (NCOIC)
Landstuhl Regional Medical Center
08.1988 - 10.2000
BA - History
McMurry College
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