Summary
Overview
Work History
Education
Skills
Timeline
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Sue Lucchi

Whitestone,NY

Summary

Dynamic Senior Executive with extensive experience in facility management, recognized for a proven track record of delivering impactful results through strategic planning, emergency management, and comprehensive staff development. Expertise in fostering team collaboration and driving performance while adeptly navigating the complexities of evolving organizational needs. A strong commitment to enhancing operational efficiency ensures facilities operate at the highest standards of excellence, creating memorable experiences for patrons. Results-oriented leadership dedicated to achieving organizational goals and advancing the mission of the organization.

Overview

33
33
years of professional experience

Work History

Senior Advisor, Ballpark Operations

New York Mets — Citi Field
01.2026 - Current
  • Mentor junior staff and new management team
  • Provide support to the facility management department.

Senior Vice President, Ballpark Operations

New York Mets — Citi Field
01.2023 - 01.2025
  • Provided executive oversight of Citi Field operations, maintenance, and event logistics.
  • Managed multi-million-dollar budget to ensure effective allocation of resources for operations
  • Directed capital improvements to ensure facility modernization and efficiency.
  • Led contract negotiation efforts with Local 1, Local 3, Local 30, and Local 32BJ to ensure compliance and alignment with organizational goals.

Vice President, Ballpark Operations

New York Mets — Citi Field
01.2015 - 01.2022
  • Directed strategic planning and execution of all ballpark operations
  • Developed and enforced COVID-19 initiatives ensuring a safe ballpark environment for players, staff, and fans during 2022 season.
  • Managed logistics and operations for high-profile events including the NHL Winter Classic and 2015 MLB World Series.
  • Coordinated post-game concert setups to ensure smooth transitions between events
  • Oversaw operations of Building Command Center, coordinating real-time responses to ballpark needs.
  • Provided support and direction to NYC DOH to create a COVID-19 vaccination site within Citi Field

Executive Director, Ballpark Operations

New York Mets — Citi Field
01.2010 - 01.2015
  • Directed day-to-day operations of ballpark facilities, coordinating maintenance, custodial, grounds crew, and engineering teams to support seamless event execution.
  • Managed logistics and collaboration with MLB for successful execution of the 2013 All-Star Game.
  • Managed logistics and resource allocation for Hurricane Sandy relief in conjunction with OEM NYC and Con Edison.

Senior Director, Ballpark Operations

New York Mets — Citi Field
01.2008 - 01.2009
  • Directed operational planning and successful opening of Citi Field, ensuring seamless integration of processes.
  • Established comprehensive rules and regulations, secured vendor contracts, designed staffing structures, and implemented emergency procedures to enhance operational readiness.
  • Oversaw execution of inaugural Paul McCartney concert, coordinating logistics and ensuring a successful event.

Director, Stadium Operations

New York Mets — Shea Stadium
01.2006 - 01.2008
  • Led Stadium Operations department overseeing field operations, scheduling, and event support to ensure seamless execution of events.
  • Served as primary contact for NYC Parks Department to ensure collaboration.
  • Improved maintenance programs and enforced safety compliance to enhance operational standards.
  • Coordinated build for Billy Joel's “The Last Play at Shea” concerts, delivering a memorable experience for attendees.

Stadium Manager

New York Mets — Shea Stadium
01.1999 - 01.2006
  • Directed a team of union staff members, encompassing security guards, ushers, ticket takers, grounds crew, and maintenance staff, to maintain a safe and organized environment.
  • Assisted in maintaining cleanliness and safety standards for the stadium facility. Supported cleaning operations to help prepare the stadium for events.
  • Oversaw event management and execution for 1999 postseason and 2000 World Series, ensuring seamless operations.
  • Executed comprehensive setup and breakdown strategies for Bruce Springsteen concerts, enhancing operational flow during transitions.

Stadium Operations Manager

New York Mets — Shea Stadium
01.1999 - 01.1999
  • Assisted in operational oversight, vendor coordination, and maintenance planning.
  • Streamlined operational workflows to enhance efficiency in game day preparations.
  • Managed cross-functional teams to ensure seamless execution of events and services.
  • Developed training programs for staff to improve service quality and operational consistency.

Assistant Director, Productions

New York Mets — Shea Stadium
01.1994 - 01.1998
  • Coordinated game-day scoreboard operations and broadcast productions to enhance viewer experience.
  • Provided VNRs for local news stations
  • Edited episodes of the 'DynaMets' show for broadcast

Education

Bachelor's Degree - Athletic Administration

St. John's University
Queens, NY
01-1994

Skills

  • Leadership operations
  • Labor relations
  • Risk Management
  • Organizational development
  • Relationship building and management
  • Facility management
  • Event logistics

Timeline

Senior Advisor, Ballpark Operations

New York Mets — Citi Field
01.2026 - Current

Senior Vice President, Ballpark Operations

New York Mets — Citi Field
01.2023 - 01.2025

Vice President, Ballpark Operations

New York Mets — Citi Field
01.2015 - 01.2022

Executive Director, Ballpark Operations

New York Mets — Citi Field
01.2010 - 01.2015

Senior Director, Ballpark Operations

New York Mets — Citi Field
01.2008 - 01.2009

Director, Stadium Operations

New York Mets — Shea Stadium
01.2006 - 01.2008

Stadium Manager

New York Mets — Shea Stadium
01.1999 - 01.2006

Stadium Operations Manager

New York Mets — Shea Stadium
01.1999 - 01.1999

Assistant Director, Productions

New York Mets — Shea Stadium
01.1994 - 01.1998

Bachelor's Degree - Athletic Administration

St. John's University