Sue Vang
Cardinal Health
Fresno,USA
2
Languages
15
years of professional experience
Driven professional with a strong foundation in healthcare regulations, prior authorization processes, and medical terminology. Skilled in effective communication, time management, and attention to detail, ensuring smooth operations and timely resolution of issues. Seeking an Authorization Coordinator role in Revenue Cycle Management to apply knowledge and abilities toward optimizing processes and supporting organizational success in the healthcare field.
Work History
Authorization Coordinator
9 Months- Coordinated authorization processes to ensure compliance with regulatory standards.
- Streamlined workflows, enhancing efficiency in processing authorizations and reducing turnaround time.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Maintained consistent follow-up on status of prior authorization requests.
- Streamlined authorization processes by implementing a centralized tracking system for pending and approved requests.
- Reduced errors in documentation submissions by performing meticulous quality checks before forwarding them to insurance companies.
Authorization Coordinator
7 Months- Provided guidance on proper documentation requirements for successful prior authorization submissions.
- Monitored status of authorizations to ensure timely processing and resolution of issues.
- Developed extensive knowledge of insurance policies and procedures to ensure accurate prior authorization completion.
- Documented communications and contacts with clients to maintain records.
- Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.
Senior Authorization Coordinator
7 Years 6 Months- Performed follow-up activities to ensure timely processing of authorizations by insurance companies.
- Participated in meetings with internal teams as well as external stakeholders regarding updates or changes to policies or procedures related to authorizations.
- Initiated and maintained authorization requests for medical services with insurance companies, accurately entering data into the computer system.
- Created standard operating procedures documenting all aspects of the authorization process.
Office Assistant
8 Months- Managed office supplies inventory and ensured timely replenishment to support daily operations.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Front Desk Medical Receptionist
4 Years 5 Months- Greeted and checked-in patients, collected patient information accurately and efficiently.
- Scheduled appointments, verified insurance coverage and processed payments in a timely manner.
- Assisted with coordinating referrals between specialists or other healthcare providers.
- Answered phone calls promptly, managed voicemails and returned messages as needed.
- Responded to inquiries from patients regarding their accounts, medications or treatments.
Education
Associate of Science - Health Administration
- Candidate, Expected graduation 2027
- GPA: 4.0
Certification - Medical Billing & Coding
Skills
Fast learner
Highly dependable
Medical terminology proficiency
Multitasking
Excellent attention to detail
Time management
Effective communication
Self motivation
Active listening
Critical thinking
LANGUAGES
English - Fluent
Hmong - Advanced
Timeline
Authorization Coordinator
Cardinal Health
11.2025 - CurrentRead More
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04.2025 - 11.2025Read More
Senior Authorization Coordinator
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10.2017 - 04.2025Read More
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02.2017 - 10.2017Read More
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Mark Godiksen, MD
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