Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sueann Chin Ponte

Belmont,MA

Summary

Dynamic leader with a proven track record at Security Service Specialists, Inc., enhancing operational excellence and customer satisfaction. Skilled in strategic planning and team building, I effectively managed crisis situations and implemented initiatives that reduced hospital readmissions at Tufts Medical Center. Committed to continuous improvement and the growth of Security Service Specialists, Inc.

Overview

26
26
years of professional experience

Work History

President

Security Service Specialists, Inc.
12.2004 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.

Certified Nurse Practitioner

Tufts Medical Center
01.2000 - 12.2024
  • Served as a patient advocate, addressing concerns or barriers to treatment adherence and promoting informed decision-making processes.
  • Managed chronic disease cases effectively by developing individualized care plans in collaboration with primary healthcare providers.
  • Maintained a high level of clinical competence through ongoing professional development and continuing education courses.
  • Reduced hospital readmissions through implementation of comprehensive discharge planning and follow-up care.
  • Pediatric Nurse Specialists

Education

Master of Science - Nursing

Northeastern University
Boston, MA
06-1976

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence

Affiliations

South Cove Community Health Center


The Felicia M. DeLorenzo Scholarship Foundation

Timeline

President

Security Service Specialists, Inc.
12.2004 - Current

Certified Nurse Practitioner

Tufts Medical Center
01.2000 - 12.2024

Master of Science - Nursing

Northeastern University

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