Sueann Ledoux

Weekly dept payroll review and submittal to Human Resources

Led a team of eight direct reports in achieving departmental goals.

• Assisted accounts receivable staff with training, workflow, and issue resolution.
• Resolved billing discrepancies with sales, credit, and branch teams.
• Processed cash applications and matched remittances to open invoices.
• Monitored aging reports and prioritized delinquent account outreach.
• Supported credit holds, release decisions, and account status updates.
• Researched and resolved payment discrepancies on a timely basis.
• Monitored and reconciled accounts receivable ledger to identify any discrepancies or issues.
• Supervised staff members responsible for billing and collections functions.
• Collaborated with other departments such as Sales, Customer Service, and IT to resolve issues quickly.
• Managed the day-to-day operations of the Accounts Receivable department.
• Maintained up-to-date records of all customer transactions including payments received, credits issued.
• Actively participated in special projects or initiatives assigned by upper management.
• Trained new employees on proper accounting methods related to accounts receivable activities.
• Implemented internal controls over accounts receivable processes to ensure compliance with company policies and procedures.
• Provided support in resolving customer billing disputes and inquiries.
• Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.
• Upheld strict quality and accuracy standards through daily process adjustments.
• Prepared detailed reports on accounts receivable status for senior management review.
• Implemented effective billing procedures, reducing errors and improving customer satisfaction.
• Coordinated with the accounting department to post payments and adjustments accurately.
• Led a team of accounts receivable specialists, providing training and performance evaluations.

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• -Manage Accounts Receivable, Accounts Payable, Purchasing & Permitting/Government Relations staff
• -Customer invoicing & cash posting
• -Contract review and administration
• -Vendor invoice review, processing & payments
• - Bank Reconcilliations
• - Journal Entires
• - Business & Medical Insurance administration
• -Payroll maintaience & processing
• - Employee Benefit & 401k Administration
• -Employee record keeping
• -Mainatain and process company banking transactions, wires, transfers, etc
• -Monthly & Yearly close processing
• - Sales & Use taxes – monthly & quarterly
• -Business prepaid and year end tax preparation & payment processing
• -Fuel Taxes
• -Human Resources
• -Credit Card reconcilliation
• -Cash flow projections, forecasting & budgeting
• -WIP review and maintenance
• -Manage company loans and LOC balances with reconciliation to amortization schedules
• -Employee salary reviews/Company Bonuses
• -Sales Commission calculations
• -Sales goals reporting
• -Prevailing wage
• -Purchase Order approval
• -Organize & Plan company team building functions
• -Propose, write & modify company policies, procedures & handbook
  

• -Accounts Payable
• -Accounts Receivable – billing, collections, small claims court, monthly statements, cash posting, resolving customer concerns
• -Month / Year End processing
• -Human Resources
• -Payroll processing
• -Employee Benefit Administration
• -Daily Bank Deposits
• -New employee onboarding – interviewing, hiring, training, etc
• -Delegating duties to office assistant
• -Inventory

• -Resolving customer concerns/complaints
• -Maintained over 9,000 customer accounts
• -New employee onboarding – interviews, hiring, training
• -Employee scheduling
• -Payroll preparation
• -Accounts Receivable Invoicing
• -Maintaining customer payment records
• -Productivity Reporting
• -Inventory