Sueann Parker
Old Bridge,NJ
Summary
My career objective is to transition my extensive customer-facing experience into a stable non-sales career where I can use my communication, organization, relationship-building, and problem-solving abilities while contributing to a professional team and providing excellent service.
Overview
8
8
years of professional experience
Work History
Vehicle Purchasing Partner
DCH Kay Honda
Eatontown, New Jersey
06.2026 - Current
- Delivered attentive, professional service to customers throughout vehicle purchasing process, ensuring satisfaction in fast-paced dealership environment.
- Established strong connections with customers by actively listening to their needs and providing personalized service.
- Coordinate with management, finance, service, and other departments to keep customer transactions and requests moving efficiently.
- Managed customer information, documentation, appointments, and follow-up communication to streamline transactions and enhance customer experience.
- Maintain accurate records and communicate important information between customers and internal departments.
Sales Consultant
Irwin Lincoln Mazda
Freehold, NJ
03.2024 - 05.2026
- Developed strong customer relationships through attentive listening, clear communication, and consistent follow-up.
- Built relationships that resulted in returning customers and referrals.
- Guided customers in selecting vehicles aligned with their preferences and needs, facilitating informed purchasing decisions.
- Delivered follow-up support to ensure customer satisfaction post-purchase, contributing to positive reviews and repeat business.
- Maintained up-to-date knowledge of automotive industry trends and competitor offerings.
Sales Consultant
Open Road Acura
East Brunswick, New Jersey
07.2018 - 04.2023
- Established strong customer base through effective communication and trust-building.
- Delivered personalized service in high-demand automotive environment to increase satisfaction.
- Managed multiple customer interactions simultaneously while ensuring attention to detail.
- Resolved customer concerns professionally, collaborating with internal teams for effective solutions.
Skills
- Customer Service and Relationship Building
- Customer concern management
- Problem resolution
- Follow-up skills
- Documentation and record handling
- Sales negotiation
- Cross department coordination
- CRM systems
- Building customer trust
- Organization and multitasking
- Adaptability in environments
Timeline
Vehicle Purchasing Partner
DCH Kay Honda
06.2026 - Current
Sales Consultant
Irwin Lincoln Mazda
03.2024 - 05.2026
Sales Consultant
Open Road Acura
07.2018 - 04.2023