Sue Ann Suddeth
Gaffney,SC
Summary
Seasoned professional with a proven track record in process improvement and quality control, honed at Fehrer Automotive. Skilled in training and development, adept at driving continuous improvement initiatives. Demonstrates a customer-focused approach, ensuring high-quality standards and operational excellence. Achieves significant enhancements in efficiency and safety compliance, leveraging analytical thinking and a keen eye for detail.
Overview
13
13
years of professional experience
Work History
Manager
Lakeside Cabins and Motel
Waterloo, SC
05.2024 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conduct performance evaluations, providing feedback and coaching for team development.
- Produce thorough, accurate and timely reports of project activities.
- Maintain an upscale, family friendly organization
- Complete billing and paperwork daily
- Analyze customer feedback data to develop action plans for improving services offered.
- Delegate work to staff, setting priorities and goals.
- Negotiate contracts and agreements with vendors and suppliers to reduce costs.
- Propose or approve modifications to project plans.
Continuous Improvement Practitioner
Holcim
Wellford, South Carolina
01.2022 - 10.2023
- Prepared reports outlining progress made towards achieving organizational objectives related to lead practitioners.
- Analyzed data to identify areas of improvement in practitioner performance and development.
- Actively participated in team meetings, offering insights into potential solutions or improvements when appropriate.
- Conducted regular meetings with practitioners to discuss challenges and successes.
- Identified opportunities for cost savings through streamlining existing processes or introducing new technologies.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
Lead Lab Technician
Firestone Building Products
Wellford, South Carolina
05.2019 - 02.2022
- Assessed potential risks associated with experiments prior to implementation.
- Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
- Evaluated new lab equipment and procedures to improve efficiency and accuracy of tests.
- Ensured that all safety measures were adhered to during laboratory work activities.
- Monitored operations to ensure compliance with established quality control protocols.
- Received and inspected raw materials.
- Performed environmental monitoring activities within the facility to detect potential contamination sources.
- Identified root causes of defective products through detailed analysis of test results.
- Performed visual inspections of finished products.
- Performed analytical tests on raw materials, in-process samples and finished products to ensure quality standards were met.
- Investigated or reported questionable test results.
- Provided training and guidance to junior technicians in laboratory techniques and procedures.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Maintained laboratory records such as test results, calibration data and instrument logs.
- Calibrated, validated or maintained laboratory equipment.
- Conducted tests on product samples and recorded results.
- Maintained lab cleanliness and safety standards.
Production Worker
BMW Manufacturing
Greer, South Carolina
03.2016 - 05.2019
- Reported any issues to supervisor immediately for resolution.
- Followed safety protocols while operating machines and equipment.
- Inspected finished products for quality and adherence to customer specifications.
- Kept operations area neat and orderly to minimize obstacles.
- Met or exceeded target for on-time customer shipments.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Identified defective parts or components and removed them from production line.
- Organized storage areas for efficient retrieval of items when needed.
- Cleaned up work area at end of shift to maintain safe working environment.
- Hand-assembled needed parts with bolts and screws.
Quality Control Inspector
Fehrer Automotive
Duncan, South Carolina
01.2012 - 05.2016
- Recommended essential corrective actions based on test results.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Notified supervisors or other relevant personnel of test or production issues.
- Conducted regular inventory audits to maintain accuracy.
- Assisted in the development of new safety policies and procedures.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Recommended improvement measures to production process to meet quality control standards.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Wrote detailed reports outlining performance, quality and defect rates.
Education
Some College (No Degree) - Business Administration
University of Arizona
Tucson, AZSome College (No Degree) - Applied Science
Greenville Technical College
Greenville, SCSkills
- Quality control
- Continuous improvement
- Training and development
- Time management
- Chemical handling
- Instrument Calibration
- Test result analysis
- Audit inspections
- Innovative mindset
- Quality control knowledge
- Customer focus
- Analytical thinking
- Raw materials receiving
- Process improvement
- Safety compliance
- Inventory management
Timeline
Manager
Lakeside Cabins and Motel
05.2024 - Current
Continuous Improvement Practitioner
Holcim
01.2022 - 10.2023
Lead Lab Technician
Firestone Building Products
05.2019 - 02.2022
Production Worker
BMW Manufacturing
03.2016 - 05.2019
Quality Control Inspector
Fehrer Automotive
01.2012 - 05.2016
Some College (No Degree) - Business Administration
University of Arizona
Some College (No Degree) - Applied Science
Greenville Technical College