Suedymir Rivera
Cleveland,OH
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
Language
11
11
years of professional experience
Work History
Medical records/Document Scanner
Southwest family physicians
Middleburgh, OH
10.2023 - Current
- Ensured proper patient positioning during imaging sessions.
- Maintained accurate records of patient scans and information.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Facilitated timely access to medical records for legal representatives, insurance companies, and authorized parties.
- Operated high-speed document scanning equipment for efficient record processing.
- Ensured quality of scanned documents by reviewing and promptly correcting discrepancies.
- Reviewed scans for content accuracy prior to archiving or transferring data to other systems and locations.
- Scanned documents into digital format using specialized document scanner.
- Executed preparation, scanning, and quality-checking of documents and images for conversion to electronic format in high-volume environment.
Front Desk Receptionist
CORE Media Group Inc.
Cleveland, OH
11.2022 - 10.2023
- Managed front desk operations and maintained a welcoming environment for visitors.
- Coordinated scheduling and appointments for staff and clients efficiently.
- Assisted in handling incoming calls and directing inquiries to appropriate departments.
- Processed mail and packages, ensuring timely delivery to relevant personnel.
- Developed and implemented visitor check-in procedures for security compliance.
- Collaborated with team members to improve front desk workflows and efficiency.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
Medical Records Specialist
Birth and women’s care
Fayetteville , NC
12.2020 - 10.2022
- Managed patient records in compliance with healthcare regulations.
- Organized and maintained electronic medical records for efficient access.
- Reviewed documentation for accuracy and completeness before filing.
- Ensured confidentiality of patient information in all documentation processes.
- Adhered to HIPAA guidelines when handling protected health information.
- Collected, filed, scanned, and retrieved confidential patient information.
- Answered inquiries regarding the status of patient records or their availability.
- Performed data entry into electronic health record systems.
- Reviewed medical records to ensure accuracy and completeness.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Scanned documents into electronic health record system according to established procedures.
- Organized patient charts, gathering medical histories, lab results and consents.
- Supported administration staff with records requests to support patient care.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Clerical Assistant
The Centers
Cleveland, Ohio
11.2015 - 12.2019
- Organized and maintained filing systems for easy access to documents.
- Assisted staff in scheduling appointments and managing calendars effectively.
- Managed incoming and outgoing correspondence for efficient communication.
- Greeted visitors and customers in a friendly, professional manner.
- Answered phone calls and directed them to the appropriate personnel.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Assisted with filing documents and maintaining records.
- Scanned documents into digital format for storage purposes.
- Updated customer contact information in the system database.
- Managed incoming and outgoing mail correspondence.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Education
Christian Academy
Cleveland, OhioSkills
- HIPAA compliance
- Electronic records management
- Patient documentation
- Document imaging
- Data accuracy
- Data entry and record keeping
- Documentation and reporting
- Scheduling coordination
- Patient care
- Customer service
- Problem solving
- Data entry
Languages
Spanish
Native/ Bilingual
Timeline
Medical records/Document Scanner
Southwest family physicians
10.2023 - Current
Front Desk Receptionist
CORE Media Group Inc.
11.2022 - 10.2023
Medical Records Specialist
Birth and women’s care
12.2020 - 10.2022
Clerical Assistant
The Centers
11.2015 - 12.2019
Christian Academy