Suellen Anderson
Columbus,OH
Overview
20
20
years of professional experience
Work History
Corporal Correctional Officer
Charleston Correctional Center
Charleston, WV
12.2025 - 04.2026
- Ensures public safety by providing care, custody, and control of inmates, including monitoring behavior, enforcing regulations, and managing security. This high-stress, full-time position requires supervising inmate daily activities, conducting searches, and responding to emergencies
Remittance Processing Specialist
State of Ohio
Columbus, OH
06.2022 - 04.2025
- Operate mail handling equipment daily (ie. Opex 7.5 Multi-Purpose Extractor, 72 high speed color scanner with drop feeder & extractor, AS7200, FalconRed) to scan documents & miscellaneous mail in order to prepare time sensitive, essential documents (e.g., vehicle registrations, handicap placards, dealer renewals, PISG applications, partial payments on reinstatement fees);
- Presort documents by zip code according to department(s) or U.S. Post Office Box numbers; Process mail manually by opening, folding or bursting mail that is too large for mail handling equipment or mail openers.
- Operate computer terminal & various programs (e.g., TMS, Excel, Word) to enter & retrieve data; assist with opening &/or examine & sort returned undeliverable documents to verify accuracy &/or determines course of action; forward documents that require further processing; forward documents electronically; maintain records; Pick up & or unload mail trays (weights up to 40 lbs); Prepare mailing integrity of documents; Collate into various batches; Verify quantity & alphanumerical ranges.
- Perform other specialized tasks related to mail handling; Sort, band, compile & record volumes of information; Verify computer reports; Research discrepancies; Process work rejected by the system requiring special handling; Set up equipment for operation, analyzing daily use & ensures efficient equipment supplies are on hand; Maintain quality control; Consult with on-site & off site service representatives to resolve problems.
- Clean & maintain handling equipment daily; Operate shredder, sorting equipment; Maintain records on incoming & outgoing materials; Perform inventory on a regular basis; Prepare work for retention; Perform other related duties (e.g., answer telephone, maintain clean work area, train on use of new equipment used within the unit, fax, use copier).
Forklift Operator
FedEx Freight
West Jefferson, OH
10.2021 - 03.2022
- Transport freight across dock area to/from trailers for loading to trailers.
- Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
- Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
- Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
- Recoup/repair damaged freight when necessary.
- Verify and complete required documentation and reports.
- Assist customers with freight and freight documentation as needed.
- Perform hostling duties if required.
- Comply with all applicable laws/regulations, as well as company policies/procedures.
- Perform other duties as required.
Production/Logistics Weekender
Anheuser-Busch InBev
Columbus, OH
02.2021 - 01.2022
- Monitoring high speed equipment. Driving fork trucks. Loading supplies into machinery. Recording process data.
- Performing minor maintenance. Performing process quality control checks. Industrial cleaning and sanitation.
- Participating in process improvement initiatives & problem solving. Ability to engage in physical activities and manual labor, as required, including but not limited to: prolonged standing, walking, lifting, pushing, pulling and bending. Must be able to work in varying temperatures.
Global Security Operations Center Analyst
Chipotle Mexican Grill (contractor)
Columbus, OH
09.2020 - 01.2021
- Demonstrates excellent customer service skills when answering calls from our external, field, restaurant, and RSC partners.
- Responds to initial emergency issues and coordinates appropriate actions per policy related to all enterprise office locations and restaurants globally.
- Delivers instructions regarding employee safety to leaders and employees while defusing highly impactful and emotional situations.
- Accurately and concisely report incidents dealing with theft, safety, and other asset protection issues.
- Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation, escalating to appropriate internal partners and leadership based on the findings.
- Monitors the security and safety for all employees, including those who travel or work at our office locations. May follow up with the employee, leadership and internal partners as needed.
- Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise asset protection team or external resources.
- Strong decision making capability.
- Ability to build rapport and fosters relationships working well within a team-oriented environment.
- Excellent customer service and active listening skills.
- Excellent verbal and written communication skills.
- Strong computer skills in Microsoft Office, Excel, Powerpoint, and Google Doc.
- Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast paced environment; including diffusing emotional situations and effectively delivering instructions regarding safety.
- Self-motivated, proactive approach in the application of GSOC, Crisis Management, and Global Security practices.
- Detailed, working knowledge of building security, fire, and safety systems.
- Ability to work a variable schedule to support the global operations of a 24/7 team.
- Experience supporting a crisis management, security operations, or call center equivalent preferred.
- CPR and first aid training preferred.
Delivery Driver
Wildebeest delivery
Columbus, OH
04.2020 - 08.2020
- Safely drive van from delivery station to designated customer locations according to route and schedule. Use hand held device for routing information, customer delivery information, to communicate with dispatcher, and to track your time.
- Load and unload packages into/out of van. Inspect van equipment and complete logs and reports. Maintain contact with supervisor to receive delivery instructions if unclear or if problems arise.
- Secure packages to ensure no damage is caused to customer shipments. Follow all safety rules and company policies and procedures.
Facilities Technician
Battelle
West Jefferson, OH
06.2019 - 11.2019
- Provides cage wash sanitizing service.
- Power-washing equipment & processing through automated washing equipment.
- Emptying soiled bedding, washing, & refilling cages.
- Daily inventory.
- Collecting equipment & sorting according to facility needs.
- Disposal of animals.
- Operating a forklift.
- Cleaning of rooms, including soaking with detergents & scrubbing.
- Reads assigned SOPs promptly.
- Assists with distribution of equipment.
- Provides basic custodial services.
- Sweeping/mopping floors.
- Cleaning laboratory spaces & other spaces.
- Replenishing paper products.
- Adheres to all SOPs, safety requirements, & GLP regulations.
- Demonstrates the ability to perform standard & non-standard tasks under supervision.
- Communicates with team & manager.
- Performs preventive maintenance, basic mechanical, electrical, plumbing, equipment repairs, & other duties as assigned.
- Works independently & within a team.
Plant Operator/Lab Tech
Asphalt Materials
Columbus, OH
06.2018 - 06.2019
- Receive and ship raw materials.
- Dispatching load to and from different locations, and Purchasing/Scheduling of loads in and out bound.
- Operating a forklift, skid steer, and front loader.
- Manufacturing of asphalt products.
- Daily Inventory, Inspection, record-keeping.
- Managing small projects, including but not limited to: product transfers, product production, mechanical troubleshooting, pump maintenance, valve maintenance, testing of system safety devices, periodic inspections of tanks, valves, or piping, and other product quality control or technically oriented tasks.
- Performing duties assigned by the facility manager and lead operator.
- Administration assistant job duties.
- Process payroll.
- Microsoft word, Microsoft excel, spreadsheet, outlook.
- Basic mechanical and/or electrical knowledge.
- Proficient computer skills.
- A valid driver's license.
- Willingness to work shift work as necessary, and to be on call for after-hours support during seasonal work load increases.
- Willingness to work outdoors in adverse weather conditions.
- Willingness to utilize Personal Protective Equipment (i.e. - hard hat, safety glasses, respirator, safety work boots, as required).
- Negotiate in, on, and around piping at both grade level and above grade level elevations.
- Navigate vertical ladders and spiral tank stairs to reach work areas.
- Occasionally enter confined spaces through 24" diameter manways.
- Tolerate scents common to fuels and asphalts loading operations, as well as those of construction and maintenance related activities such as welding, painting, and tank cleaning.
- Monitor and test process functions and materials to ensure products meet or exceed requirements of the appropriate agency or customer.
- Prepare and record accurate information and forward to appropriate contacts in a timely manner.
- Follow quality control plans or guidelines as assigned.
- Evaluate data for deviations or trends away from accepted standards.
- Obtain State DOT or other required certifications in a timely manner.
- Assist internal and external customers in any quality related matters.
- Sample appropriate materials, test the materials, and keep record of such for the state and other regulatory agencies.
- Work collaboratively with a team of chemists, engineers, and lab technicians, to jointly solve problems and accomplish team objectives.
- Communicate with leadership on any product quality issues, trends or observations that impact quality, operations and customers.
- Conduct research and participate in technical training programs, as necessary, to facilitate lab efforts and increase knowledge base.
- Thoroughly document work performed in the lab, including updated notebooks, generating reports, batch records, etc., as required by management.
- Always work in a safe and responsible manner.
- Maintenance and calibration of laboratory equipment.
Operator
Mars PetCare
Columbus, OH
02.2018 - 05.2018
- To perform quality checks - how it smells and looks, the packaging, codes, seal burst strength.
- To ensure that various packaging supplies are available for immediate usage.
- When testing, to make cutoffs, hand stack cases, pull product samples for use in the library, cutting and for analytical testing.
- Assure that the product is correctly sealed according to specifications.
- Assure that all product specifications and Best Practices are met.
- Assure the quality of the packaging.
- Participate in testing/start-up issues related to projects.
- Assure that the sanitation levels for the area are properly maintained.
- Troubleshoot equipment to assure its proper operation. Enter planned/unplanned work orders into the MIS systems.
- Perform assigned preventative maintenance on all equipment every other week.
- Investigate and implement ways to minimize waste in the area.
- Participate with the team to utilize a formal process of reviewing line performance, share action plans and make resource requests to improve line performance.
- Help insure that new associates in the area receive proper skills and safety training.
- Able to complete all tasks in the area abiding by Mars Safety Practices.
- Able to complete all tasks in the area as assigned by manager abiding by the Quality Practices and Mars Safety Practices.
- Can perform the essential functions of the job with or without a reasonable accommodation.
- Must be able to adapt to temperature and environmental extremes such as hot and cold, dust, dirt and chemicals.
- Every associate at Mars has responsibility for the achievement of quality and food safety.
City Carrier Assistant
United States Postal Service
Dublin, OH
05.2017 - 01.2018
- Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.
- Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.
- Handles undeliverable mail in accordance with established procedures.
- Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.
- Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.
- Uses portable electronic scanner as instructed.
- Delivers and collects charges on customs, postage-due, and C.O.D. mail matter.
- Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.
- Deposits in the post office mail collected on the route upon returning from the route.
- Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.
- Furnishes customers with postal information and provides change of address cards and other postal forms as needed.
- Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.
- Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned.
- Works professionally with other employees in the office.
Dispatcher
Ohio State University Department of Public Safety
11.2016 - 04.2017
- Monitors CCTV cameras, security systems and surveillance equipment for alarms, intrusions, and suspicious actions; verifies security and safety of University buildings, grounds and property through equipment and protective devices and ensures that these are protected against damage, loss, fire, sabotage, and theft.
- Reports equipment malfunctions, water leaks, evidence of breaking and entering or equipment damage and other conditions requiring attention.
- Monitors intrusion detection equipment and maintains communication with Communications Center and other security and law enforcement personnel.
- Reports and assists in investigation of fires, crimes, unusual incidents, complaints, injuries, accidents or suspicious and unauthorized personnel.
Inventory Tech
Express Scripts
Columbus, OH
12.2015 - 05.2016
- Stocking shelves, Unloading trucks, Pulling stock, Receiving shipments, Distribute work to appropriate areas, Operating fork-lift and hand pallet jack, Data entry of inventory information into the Warehouse Management System.
Correctional Officer/Mail Room
Ohio Department of Rehabilitation and Corrections
Columbus, OH
09.2006 - 11.2015
- Operates x-ray equipment to scan all incoming mail, parcels packages for detection of potentially threatening or suspicious materials.
- Follow specific emergency security procedures for notification of emergency response officials when hazardous situations arise to prevent injury to building occupants, mail recipients and property damage.
- Completes required documentation associated with special mail handling such as certified return receipts or receipts for insurance.
- Ensures prompt handling of time sensitive documents that could have impact on revenue collection or legal notifications or delivery of checks/warrants.
- Deliveries to appropriate office or picks up mail, parcels or messages.
- Loads & unloads trucks and distributes contents to various offices.
- Maintains daily records of mail processed for billing purposes, prepares UPS or express letters or packages.
- Maintenance of machines.
- Answers inquiries from other employees or the general public regarding U.S. Postal regulations.
Records Management Officer
- Maintenance and storage of records, maintains inventory of records, establishes retention periods based upon their administrative, legal, fiscal value, presents retention schedule to Records Management Section of Department of Administrative Services for approval controls distribution of records.
- Responds to inquiries and requests for information either by telephone, mail or email.
- Scan Files into the On base Data System.
- Maintains communication with various departments', institutions or governmental sectors for purpose of obtaining & distributing information and carrying out records maintenance responsibilities.
- Working the Computer entry electronic records storage systems.
- Destruction and distribution of records.
Timeline
Corporal Correctional Officer
Charleston Correctional Center
12.2025 - 04.2026
Remittance Processing Specialist
State of Ohio
06.2022 - 04.2025
Forklift Operator
FedEx Freight
10.2021 - 03.2022
Production/Logistics Weekender
Anheuser-Busch InBev
02.2021 - 01.2022
Global Security Operations Center Analyst
Chipotle Mexican Grill (contractor)
09.2020 - 01.2021
Delivery Driver
Wildebeest delivery
04.2020 - 08.2020
Facilities Technician
Battelle
06.2019 - 11.2019
Plant Operator/Lab Tech
Asphalt Materials
06.2018 - 06.2019
Operator
Mars PetCare
02.2018 - 05.2018
City Carrier Assistant
United States Postal Service
05.2017 - 01.2018
Dispatcher
Ohio State University Department of Public Safety
11.2016 - 04.2017
Inventory Tech
Express Scripts
12.2015 - 05.2016
Correctional Officer/Mail Room
Ohio Department of Rehabilitation and Corrections
09.2006 - 11.2015