Suelyn Baker
Jackson,MI
Summary
Resourceful Authorization Coordinator known for high productivity and efficient task completion. Specialize in insurance verification, patient communication, and regulatory compliance. Excel in time management, problem-solving, and adaptability, ensuring smooth workflow and effective coordination within healthcare settings. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Utilization Review Authorization Coordinator
Henry Ford Hospital
Jackson , MI
02.2020 - Current
- Reviewed and approved authorization requests according to established criteria.
- Maintained accurate records of all authorizations in the system.
- Processed incoming authorization requests and updated customer accounts accordingly.
- Identified discrepancies in authorization requests, reported them to management, and took corrective action as needed.
- Provided guidance and direction on how to complete authorization forms correctly.
- Collaborated with other departments within the organization to ensure timely completion of authorizations.
Discharge Planner Associate
Henry Ford Hospital
Jackson , MI
08.2018 - 02.2020
- Developed individualized discharge plans for patients based on their medical and psychosocial needs.
- Provided education, support, and guidance to families of discharged patients.
- Conducted assessments to assess patient's level of functioning and identify appropriate resources upon discharge.
- Collaborated with other healthcare professionals to ensure successful transition from hospital to home setting.
- Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
- Monitored and documented patient's condition following discharge and reported changes in status to attending physician.
Registration Clerk
Henry Ford Allegiance Health
Jackson, MI
12.2017 - 08.2018
- Reviewed patient medical records and verified accuracy of information in the system.
- Processed patient registration forms, collected fees, and issued receipts for services rendered in Epic data base
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Greeted patients upon arrival and directed them to appropriate areas.
- Verified insurance coverage and eligibility for services.
- Maintained confidential patient records according to HIPAA guidelines.
- Researched billing issues as needed and provided resolution to inquiries in a timely manner.
Health Unit Certified Nursing Assistant
Henry Ford Allegiance Health
Jackson, MI
01.2015 - 12.2017
- Administered medications under the direction of an RN or physician.
- Observed patient behavior and documented observations accurately in medical records.
- Assessed patient needs and communicated them to appropriate healthcare personnel.
- Provided emotional support to patients and their families during difficult times.
- Participated in quality improvement initiatives that improve patient outcomes.
Education
Premier Medical Academy
Jackson, MI12-2011
Associate of Science - Nursing
Jackson College
Jackson, MI05-2011
Skills
- Medical terminology proficiency
- Professionalism
- Database Management
- Problem-solving aptitude
- Time management abilities
- Administrative Support
- Document processing
- Microsoft Office Suite
- Patient-focused care
- Medical office administration
- Sterilization techniques
- Clinical operations
- Wound care and irrigation
- Clinical and administrative support
- Communicating with patient families
Certification
- State Of Michigan Nursing Assistant Reg # 230015372941211
- BLS Certified / AED and CPR Certified
- American Heart Association of Michigan
References
References available upon request.
Timeline
Utilization Review Authorization Coordinator
Henry Ford Hospital
02.2020 - Current
Discharge Planner Associate
Henry Ford Hospital
08.2018 - 02.2020
Registration Clerk
Henry Ford Allegiance Health
12.2017 - 08.2018
Health Unit Certified Nursing Assistant
Henry Ford Allegiance Health
01.2015 - 12.2017
Premier Medical Academy
Associate of Science - Nursing
Jackson College
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