Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Suferior Jordan

Stonecrest,GA

Summary

Well-versed and compassionate Certified Medical Assistant and Phlebotomist seeking out a position to leverage clinical skills in patient care, team building, and high motivation to contribute and provide exceptional work ethic to healthcare and administrative support.

Overview

20
20
years of professional experience

Work History

Clinic Support Tech

Winship at Emory Midtown
01.2024 - Current
  • Obtained and transported quality specimens promptly to support inpatient care teams
  • Perform and assist in training for venipuncture collection
  • Cleaned, restocked, and conditioned laboratory supplies to ensure operational readiness
  • Verify patient medical records
  • Document all performed procedures and procedure disruptions for laboratory records
  • Managed inbound and outbound phone calls for phlebotomy office, assisting patients and coordinating appointments
  • Receive training in proper PPE and Procedures for venipuncture on patients undergoing chemotherapy and radiation treatments
  • Completed EPIC EMR training system and use system daily to document and record laboratory orders

Medical Assistant/Phlebotomist

Piedmont Physicians Group
01.2021 - 01.2024
  • Assessed and prioritized patient needs in a clinical setting
  • Facilitated medication refills for patients, ensuring timely access to prescribed treatments
  • Supported patients with daily living activities to enhance their quality of life
  • Supported staff across various departments to enhance workflow
  • Assisted patient with everyday living
  • Coordinated shipping and processing of biospecimens, ensuring compliance with safety and quality standards

Lab Support Service Specialist

Quest Diagnostics
01.2021 - 01.2022
  • Specimen receipt and processing include preparing specimens for transport to reference labs, microbiology processing, loading samples on lab automation and preparing samples for the technical staff
  • Provided customer service to address inquiries and support patient needs for all patients and health care providers
  • Received and processed specimens, preparing them for transport to reference labs, handling microbiology processing, and loading samples onto lab automation for technical staff

Lab Support Service Specialist/Phlebotomist

Wellstar Health System
01.2020 - 01.2021
  • Performed venipuncture specimen collection
  • Conducted HIS/LIS data entry and troubleshooting, providing technical support to optimize laboratory operations
  • Conducted HIS/LIS data entry, troubleshooting, and laboratory technical support functions
  • Received and processed specimens by preparing them for transport to reference labs, microbiology processing, loading samples on lab automation, and preparing samples for the technical staff.
  • Assisted with staffing adjustments and workload management in various departments such as workload and staffing changes

Courier Phlebotomist

Clinical Laboratory Services
01.2019 - 01.2020
  • Delivered LTC patient bio samples from phlebotomist to warehouse safely and promptly
  • Reviewed and handled order requisitions for inventory management
  • Completed company policy and procedure trainings

Phlebotomist

PathGroup
01.2018 - 01.2019
  • Collected human bio samples (blood, bodily fluids) in safe and a timely manner for lab processing
  • Processed patient requisitions to ensure accurate and timely lab results
  • Maintained current knowledge of industry developments through ongoing education. with continuing education training per company standard
  • Assisted patients and medical staff with inquiries regarding laboratory tests and procedures
  • Maintained current knowledge through continuing education training per company standard

Correctional Officer

Georgia Department of Corrections
01.2010 - 01.2018
  • Supervised inmate activities and enforced facility rules to maintain order and safety
  • Facilitated rehabilitation and provided counseling to support inmate personal development
  • Conducted facility inspections to ensure facility standards were being maintained
  • Facilitated new inmate intake process by gathering necessary documentation and conducting initial assessments
  • Assisted with intake process for new inmates to ensure proper documentation and orientation
  • Took vital signs, collected specimens, and assisted with vaccinations

Dialysis Technician

Fresenius Medical Care
01.2007 - 01.2010
  • Set up and operated hemodialysis machines, ensuring safe and effective treatment for patients with kidney failure
  • Transported and positioned patients to facilitate efficient treatment processes
  • Recorded patient vital signs

Education

Phlebotomy Certification -

Tender Care Learning Center
Augusta, Ga

Medical Assisting Certification -

Breath of Life Learning Center
Augusta, Ga

Skills

  • Venipuncture
  • Venipuncture techniques
  • Patient care procedures
  • EPIC charting
  • Medical terminology
  • Problem solving
  • Detail-oriented
  • Time management
  • Multitasking
  • Management
  • Leadership
  • Communication

Personal Information

Title: Certified phlebotomist

Timeline

Clinic Support Tech

Winship at Emory Midtown
01.2024 - Current

Medical Assistant/Phlebotomist

Piedmont Physicians Group
01.2021 - 01.2024

Lab Support Service Specialist

Quest Diagnostics
01.2021 - 01.2022

Lab Support Service Specialist/Phlebotomist

Wellstar Health System
01.2020 - 01.2021

Courier Phlebotomist

Clinical Laboratory Services
01.2019 - 01.2020

Phlebotomist

PathGroup
01.2018 - 01.2019

Correctional Officer

Georgia Department of Corrections
01.2010 - 01.2018

Dialysis Technician

Fresenius Medical Care
01.2007 - 01.2010

Phlebotomy Certification -

Tender Care Learning Center

Medical Assisting Certification -

Breath of Life Learning Center
Suferior Jordan