Taume Callahan
Bellbrook,OH
Summary
Detail-oriented phlebotomist and dental assistant with extensive expertise in venipuncture and specimen handling. Proven track record in maintaining compliance with safety protocols and enhancing clinical efficiency. Strong organizational and communication skills contribute to effective patient education and care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist / Surgical Tech / Lead Team Support
Kettering Health
Kettering, OH
08.2022 - Current
- Led team in workflow coordination, mentoring new staff in phlebotomy and surgical areas to enhance team performance.
- Perform venipuncture, specimen processing, and patient identification verification following strict procedural standards.
- Assist with surgical preparation, instrument sterilization, and maintaining aseptic technique.
- Maintained accuracy in data entry while ensuring compliance with infection control and safety protocols to promote patient safety.
- Consistently demonstrated exceptional attendance, reliability, and professionalism in all responsibilities.
Dental Assistant
Docs Heath
Fairfield, Ohio
01.2026 - 03.2026
- Assisted in patient intake and maintained accurate dental records.
- Prepared treatment rooms and sterilized instruments for procedures.
- Educated patients on oral hygiene and post-treatment care.
- Supported dentists during examinations and assisted with procedures.
- Coordinated appointment scheduling and patient flow, optimizing office efficiency and reducing wait times.
- Operated dental equipment, ensuring proper maintenance and functionality.
- Communicated effectively with patients to address concerns and provide support.
- Collaborated with team members to streamline office processes, improving overall patient experience.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Prepared dental instruments and equipment in an organized manner prior to procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-care, enhancing understanding and adherence.
- Mixed and prepared dental materials, including amalgam and composite resin, for the dentist's use during procedures.
- Educated patients on proper oral hygiene techniques and habits.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to staff requests and inquiries.
- Conducted routine maintenance of equipment used in dentistry operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Checked with participants throughout procedures to help alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Ensured compliance with infection control policies and procedures.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Updated patient records with new data and treatment information.
- Gathered and documented patient medical and dental histories and vital signs.
- Obtained and documented patients' medical and dental histories along with vital signs for accurate assessments.
- Kept track of treatment information in patient records.
Lead Dental Assistant / Office Manager / Front Office Support
Empire Dental
Beavercreek, OH
01.2021 - 01.2022
- Led the team as assistant and office manager, coordinating scheduling, patient flow, and team activities across departments.
- Provided chairside assistance in endodontics, oral surgery, orthodontics, and general dentistry.
- Managed front desk operations, including insurance verification, patient billing, and appointment coordination.
- Trained and mentored new dental assistants and administrative staff.
- Maintained accurate patient records using Dentrix and ensured OSHA/HIPAA compliance.
- Assisted dentists during procedures and maintained a sterile environment.
- Managed patient records and ensured accurate documentation of treatments.
- Scheduled appointments and coordinated patient flow within the office.
- Educated patients on oral hygiene practices and post-treatment care.
- Ordered dental supplies and maintained inventory for efficient operations.
- Collaborated with the dental team to improve workflow and patient satisfaction.
- Provided compassionate support to patients, easing anxiety during visits.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Administered desensitizing agents to patients as directed by dentists.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Maintained patient charts, including medical histories, medications, and allergies.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
- Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Educated patients on preventive oral health care practices such as brushing and flossing techniques.
- Coordinated office activities by communicating with other departments and staff members.
- Managed incoming calls from patients regarding appointments or inquiries about services offered.
Behavioral Therapist
Hopebridge
Richmond, IN
08.2020 - 01.2021
- I believe this has helped me with many different occasions in this field as far as being able to help patient with differnt specialties personality traits, so they do not get overwhelmed
- Developed individualized therapy plans for children with developmental and behavioral needs.
- Collaborated with families and clinical teams to support consistent progress and emotional development.
- Enhanced empathy, patience, and communication essential to patient care in medical and dental settings.
Clinical Assistant
Dental Externship
Vandalia, OH
01.2020 - 01.2021
- Supported multiple dental specialists, gaining experience in oral surgery, orthodontics, and general dentistry.
- Assisted with radiographs, impressions, charting, sterilization, and chairside support.
- Strengthened patient communication and clinical efficiency in a team-based environment.
Education
Dental Cert - Dental Assisting
Miamivalley CTC
Clayton, OH11-2025
High School Diploma -
Northeastern High School
Englewood, OH05-2019
Skills
- Phlebotomy
- Medical Expertise
- Venipuncture
- Blood Collection
- Specimen Labeling
- Processing
- Centrifugation
- Aliquoting
- Laboratory Safety
- EMR
- HIPAA Compliance
- Infection Control
- Workflow Optimization
- Dental Assisting
- Office Operations
- Chairside Assisting
- Endodontics
- Oral Surgery
- Orthodontics
- X-rays
- Impressions
- Sterilization
- Front Desk Administration
- Insurance Verification
- Dentrix
- OSHA Compliance
- Inventory Management
- Supply Management
- Team Leadership
- Staff Training
- Patient Communication
- Time Management
- Problem Solving
- First Aid
- CPR
- Infant CPR
- Child CPR
Certification
- CPR Certified (Adult, Child, and Infant)
- First Aid Certified
- Emergency Response & Health/Safety Training
References
Available upon request.
Timeline
Dental Assistant
Docs Heath
01.2026 - 03.2026
Phlebotomist / Surgical Tech / Lead Team Support
Kettering Health
08.2022 - Current
Lead Dental Assistant / Office Manager / Front Office Support
Empire Dental
01.2021 - 01.2022
Behavioral Therapist
Hopebridge
08.2020 - 01.2021
Clinical Assistant
Dental Externship
01.2020 - 01.2021
Dental Cert - Dental Assisting
Miamivalley CTC
High School Diploma -
Northeastern High School