Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Suhaibuddin Mohammed

Lombard,IL

Summary

Friendly, energetic, and enthusiastic individual with a strong passion for providing exceptional customer service in a fitness environment. Exemplary people skills and a keen eye for detail ensure guests are greeted warmly, proper identification is verified, equipment check out is efficiently managed, exercise equipment is meticulously cleaned, and court setup for various activities is handled seamlessly. Experienced and comfortable in a weight room environment, committed to creating a welcoming and safe space for all patrons. Strong communication skills and ability to multitask make a valuable asset to any team.

Overview

3
3
years of professional experience

Work History

Entrance Attandant and Intramural Sports Official

Ray Meyer Fitness and Recreation Center
05.2024 - Current
  • Served as Entrance Attendant, warmly greeting guests, verifying proper identification, and ensuring smooth check-in process for all patrons.
  • Managed check-out and return of equipment, maintaining accurate records and ensuring equipment availability for guests.
  • Officiated intramural soccer games, enforcing rules and regulations, ensuring fair play, and maintaining a safe and enjoyable environment for participants.
  • Assisted with court setup and breakdown for various activities, demonstrating strong organizational skills and attention to detail.

Software Engineering Intern

CAPGEMINI
05.2022 - 09.2022
  • Customer Service and Support: Served as the initial point of contact for client inquiries, including bug reports and feature requests, ensuring a responsive and client-focused approach
  • Successfully enhanced communication strategies, resulting in a 20% improvement in client satisfaction
  • Front Desk Operations: Assisted in the coordination of project meetings and coding reviews, effectively managing the development team's schedule to ensure punctuality and adherence to deadlines
  • Sales and Product Support: Engaged in the development and delivery of solution presentations and demonstrations, aiding the sales team in showcasing product capabilities and benefits to enhance customer engagement and understanding
  • Problem-Solving and Technical Support: Collaborated in troubleshooting and resolving software issues under pressure, utilizing critical thinking to devise effective solutions swiftly
  • Administrative and Documentation: Responsible for updating and maintaining meticulous documentation for software projects, ensuring all team members and stakeholders had access to accurate and current information
  • Prepared comprehensive reports on project scope, design documentation, and testing outcomes to support project management and client reporting

Undergraduate Research Assistant

JNTUH
03.2021 - 12.2021
  • Developed and Implemented Research Tools: Drafted screeners, survey questionnaires, and discussion guides, ensuring precise data collection and customer interactions
  • This experience demonstrates strong attention to detail and organizational skills, essential for managing entrance policies and facility access controls as an Entrance Attendant
  • Managed Sensitive Information: Organized and safeguarded extensive research data, maintaining confidentiality and accuracy
  • This aligns with the responsibility of checking patron IDs, enforcing entrance policies, and handling sensitive information about programs, services, and facility usage
  • Academic Support and Referral: Actively guided students and faculty to appropriate resources, mirroring customer service duties of an Entrance Attendant by providing accurate information and ensuring patrons are well-informed about the facility's offerings

Education

Master of Science - Computer Science -

Depaul University
Chicago, IL
07.2024

Bachelor of Science -

Jawaharlal Nehru Technological University
Hyderabad
01.2022

Master of Science - Business Analytics

Lewis University
Romeoville, IL
02.2026

Skills

  • Time Management
  • Teamwork
  • Computer Skills
  • Leadership Skills
  • Customer Service
  • Strong problem-solving skills
  • Business development
  • Program development
  • Solutions planning
  • Software testing
  • Meeting planning
  • Report writing and development
  • Schedule management

Additional Information

  • Project Leadership: Directed the creation of a campus navigation app to improve accessibility, and initiated a mentorship program that increased retention among freshmen in the Computer Science department.
  • Community Outreach: Taught computer skills at local nonprofits, enhancing job readiness, and led environmental sustainability efforts through community clean-up activities.
  • Health and Cultural Programs: Coordinated health check-up camps impacting over 500 community members and supported the organization of cultural festivals to promote diversity at the university.
  • Food Bank Volunteer: Managed the registration desk, signing in other volunteers and providing them with necessary information and materials.
  • Cultural Festival Organizer: Helped organize annual cultural festivals in the community, promoting cultural diversity and inclusion on and Managed vendor relations, event schedules, and public communications to ensure successful and well-attended events

Accomplishments

•Supervised gym facilities during college, responsible for enforcing gym rules, maintaining equipment, and assisting gym members with proper use of machines and weights.

•Volunteered at local recreation centers, assisting with the organization of activities, registration of participants, and provision of information regarding facility usage and program details.

•Captain of a College Football team.

• Secured victory in the Peevees Cup football tournament held in Jeddah in 2010,2011,2012 claiming the championship trophy on each occasion.

• Won school cricket tournament consecutively in 2015 and 2016, triumphing over 1000 schools nationwide.

• Supervised a team of ten staff members.

• Volunteered as a college student for check-in and registration duties in 2022.

• Participated and won C Zone football competition, Mumbai 2018

Timeline

Entrance Attandant and Intramural Sports Official

Ray Meyer Fitness and Recreation Center
05.2024 - Current

Software Engineering Intern

CAPGEMINI
05.2022 - 09.2022

Undergraduate Research Assistant

JNTUH
03.2021 - 12.2021

Master of Science - Computer Science -

Depaul University

Bachelor of Science -

Jawaharlal Nehru Technological University

Master of Science - Business Analytics

Lewis University
Suhaibuddin Mohammed