Suhan Mally
Atlanta,United States
Summary
Experienced sales professional with over 2 years in inside and retail sales, specializing in negotiation and customer service. Demonstrates advanced skills in price quoting, lead generation, and cold calling, consistently exceeding sales targets and enhancing customer satisfaction. Proven track record of optimizing processes and fostering strong client relationships, aiming to leverage expertise in a dynamic sales environment.
Overview
8
8
years of professional experience
Work History
Shopper
Instacart
Atlanta, United States
03.2020 - Current
- Optimised grocery delivery processes, ensuring timely and accurate fulfilment of customer orders whilst maintaining high standards of service during peak pandemic periods
- Provided crucial support to vulnerable community members by facilitating safe, contactless delivery of essential goods, enhancing customer satisfaction and loyalty
- Fostered strong relationships with local stores and suppliers, streamlining the shopping process and enhancing product availability for customers
Account Executive
Total Quality Logistics
Tampa, United States
04.2018 - 09.2018
- Drove sales growth by conducting 100+ daily prospect and carrier calls, negotiating prices, and leveraging internet sources for lead generation
- Analysed market trends to optimise pricing strategies, resulting in improved deal closure rates and enhanced customer satisfaction
- Fostered strong relationships with clients and carriers, facilitating smooth logistics operations and ensuring timely deliveries
Product Expert
JCPenney
Tallahassee, United States
11.2016 - 01.2018
- Fostered teamwork to enhance product knowledge across departments
- Shared insights with colleagues, contributing to a more informed and cohesive sales team
- Devised creative solutions to showcase products effectively
- Implemented novel display techniques, capturing customer attention and increasing product visibility
- Consistently exceeded sales targets through in-depth product knowledge
- Identified cross-selling opportunities, significantly boosting average transaction value
Education
Bachelors Of Science - Marketing
Florida State University
Tallahassee, Florida01.2016
Skills
- Lead Generation
- Cold Calling
- Negotiation
- Price Quoting
- Marketing
- Customer Service
- Sales
Timeline
Shopper
Instacart
03.2020 - Current
Account Executive
Total Quality Logistics
04.2018 - 09.2018
Product Expert
JCPenney
11.2016 - 01.2018
Bachelors Of Science - Marketing
Florida State University
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