Suhani Bhatnagar
ENGLEWOOD,CO
Summary
Product & Analytics Enthusiast | Tech-Savvy MBA |Cross-functional Collaborator
Passionate about solving user-centric problems through product strategy, data insights, and collaboration. Backed by 3 years of experience across SaaS, e-logistics, and IT services, with an MBA in Business Analytics from IIM Kashipur. Proven ability to enhance engagement and retention through empathetic design, stakeholder alignment, and data-driven decision-making.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Senior Manager, Growth Strategy
Chitransh Industries
Ambala, India
11.2023 - 02.2024
- Spearheaded customer transitions and e-commerce onboarding experience, guaranteeing seamless developer and user engagement.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Identified new growth opportunities by balancing business KPIs with UX impact.
- Analyzed market trends to inform decision-making and strategic initiatives.
Senior Manager, Partner Lifecycle Operations
Porter Regional Hospital
Bangalore, India
05.2023 - 11.2023
- Led partner communication and engagement across heavy commercial vehicle fleet operations nationwide.
- Improved partner NPS by 4% MoM through monthly feedback loops and tailored experience enhancements.
- Reduced comms cost by 8% through SMS, calls, and in-app nudges using WebEngage & ApXor.
Product Manager Intern
Microsoft R&D
Hyderabad, India
04.2022 - 06.2022
- Conducted product discovery for Microsoft To-Do feature enhancements using customer interviews and dashboard analysis.
- Benchmarked competitors to define relative product gaps; proposed innovative features for task categorization.
- Designed 10+ wireframes across MAC & Windows; collaborated with cross-functional teams (design, engineering).
- Increased user engagement by 40% via live dashboard insights and UI/UX improvements.
Systems Engineer
TATA Consultancy Services Ltd.
Pune, India
06.2019 - 09.2023
- Delivered BI solutions via SAP BW for retail & finance; collaborated cross-functionally to capture reporting requirements.
- Reduced recurring incident tickets by 70% via KPI analysis and monitoring.
- Won "Best Team" award for crisis management during peak supply chain disruption.
- Conducted periodic system testing to ensure functionality and reliability of applications.
Education
MBA - Business Analytics
Indian Institute of Management Kashipur
India04-2023
B.Tech - Computer Science And Engineering
University Institute of Engineering And Technology
Kurukshetra, India05-2019
Master of Science - Information Systems
University of Colorado Denver
Aurora, COSkills
Technical: SQL, Python, Tableau, Power BI, SAP BW, ServiceNow, JIRA, IBM SPSS AMOS, WebEngage, ApXor, Excel
Product & Research: Wireframing, Interviews, A/B Testing, Market Research, Dashboarding
Soft: Collaboration, Communication, Strategic Thinking, Stakeholder Management, Data-driven decision making
Certification
- AWS Academy Cloud Foundations (2025)
- AI-Powered Precision Marketing — IIM Kashipur
- Agile Explorer — IBM SkillsBuild
- Digital Business Transformation — IIM Kashipur
Accomplishments
- Research Journal on Human-AI Relationship (Voice Assistants), presented at MICA 2023
- National Semi-finalist, Optum- Stratethon Case Event at IIM Kashipur 2021
- Won "Best Team" award for crisis management during peak supply chain disruption at TCS Ltd. 2020
Timeline
Senior Manager, Growth Strategy
Chitransh Industries
11.2023 - 02.2024
Senior Manager, Partner Lifecycle Operations
Porter Regional Hospital
05.2023 - 11.2023
Product Manager Intern
Microsoft R&D
04.2022 - 06.2022
Systems Engineer
TATA Consultancy Services Ltd.
06.2019 - 09.2023
MBA - Business Analytics
Indian Institute of Management Kashipur
B.Tech - Computer Science And Engineering
University Institute of Engineering And Technology
Master of Science - Information Systems
University of Colorado Denver
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