Suhayde Colon
Kissimmee
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Housekeeping Supervisor
Westgate Resorts
7700westgate Blvd
06.2021 - Current
- Oversaw daily housekeeping operations for guest satisfaction and cleanliness standards.
- Trained and mentored staff in cleaning techniques and safety protocols.
- Conducted inspections to ensure compliance with Westgate Resorts' quality guidelines.
Cleaner
Regal Palms Resort And Spa
Davenport
05.2017 - 11.2020
- Maintained cleanliness of guest rooms to ensure a pleasant stay experience.
- Conducted thorough cleaning of common areas, including lobbies and hallways.
- Managed laundry operations, ensuring timely washing and folding of linens.
Education
Beyond Institute
Osceola, FLSkills
- Cleaning procedures
- Quality inspections
- Staff training
Timeline
Housekeeping Supervisor
Westgate Resorts
06.2021 - Current
Cleaner
Regal Palms Resort And Spa
05.2017 - 11.2020
Beyond Institute