Sujata Khadka
Spring,Texas
Summary
Dedicated financial professional and Military Spouse of reserve/Veteran with a proven track record in bookkeeping and exceptional customer service. Possesses a comprehensive understanding of financial management, data analysis, and regulatory compliance. Skilled in efficiently managing financial records, conducting accurate transactions, and delivering superior customer experiences. Known for meticulous attention to detail, strong problem-solving abilities, and the ability to adapt to evolving industry standards. Adept at collaborating with cross-functional teams to drive organizational success while maintaining the highest level of professionalism and integrity. Ready to leverage expertise to contribute to a dynamic financial and human resource environment.
Overview
8
8
years of professional experience
Work History
Bank Teller
Chase Bank
Irving, TX
2016.01 - 2016.09
- Consistently exceeded bank service standards, ensuring a welcoming environment for customers, while adhering to security protocols.
- Processed a high volume of account transactions, including deposits, loan payments, check cashing, and saving withdrawals.
- Achieved a 100% accuracy rate in cash handing, minimizing errors and maintaining financial security.
- Identified and addressed customer needs, resulting in a 20% increase in referrals to branch representatives.
- Collaborated effectively with cross-functional teams to streamline daily operations, demonstrating punctuality and professionalism.
- Branch at Irving TX
Bank Teller
Chase Bank
El Cerrito, CA
2015.05 - 2015.08
- Maintained a welcoming atmosphere for customers, consistently meeting or exceeding bank service standards.
- Managed documents, information, and financial transactions efficiently and securely.
- Played a key role in increasing awareness of new products and services, contributing to a 15% boost in business referrals.
- Ensured meticulous record-keeping and data accuracy, achieving a 99% error-free transaction record.
- Demonstrated exceptional organizational skills while handling high-value transactions.
- Branch at El Cerrito CA
Bookkeeper
ByPass Pharmacy
2013.01 - 2013.08
- Conducted daily data entry of medication records, financial transactions, and invoices with a focus on accuracy and precision.
- Successfully managed payroll, contribution to timely and accurate employee compensation.
- Delivered medications to senior citizens and customers, ensuring prompt and reliable service.
- Maintained and monitored financial records, enabling efficient financial management.
- Demonstrated proficiency in managing office supplies, optimizing resource utilization.
Cashier
Donut Connection
2008.06 - 2013.02
- Provided exceptional customer service by efficiently serving donuts and coffee.
- Assisted in donut decoration and frosting processes, enhancing product presentation.
- Managed cash transactions with meticulous attention to detail, maintain a balanced cash drawer.
- Responsible for daily deposit preparation and secure safe locking, ensuring financial integrity.
- Played a pivotal role in maintaining a professional and organized work environment.
Education
Bachelor of Arts Degree - Finance
University of Charleston
Education Certifications
Bachelor of Arts Degree in Finance, University of Charleston
Volunteer Experience
- Nepal Student’s Union
- Nepal Red Cross Group
Timeline
Bank Teller
Chase Bank
2016.01 - 2016.09
Bank Teller
Chase Bank
2015.05 - 2015.08
Bookkeeper
ByPass Pharmacy
2013.01 - 2013.08
Cashier
Donut Connection
2008.06 - 2013.02
Bachelor of Arts Degree - Finance
University of Charleston