· Working collaboratively with the CEO, marshaling limited resources to the most productive uses with the aim of creating maximum value for the company's stakeholders.
· Planning and setting up infrastructure and forming team.
· Identifying payment gateway for the ecommerce website and collaborating with them for seamless integration.
· Developing and cascading the organization's strategy/mission to the lower-ranking staff and implementing appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals.
· Planning by prioritizing customer, employee, and organizational requirements.
· Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements.
· Driving performance measures & implementing best practices for daily operations
· Providing the required Technical Assistance to the team
· Identifying Potential Clients and providing assistance for Proposals
· Stakeholder / Client Management and managing feedback and improvements
· Identifying and strategizing various training needs for different accounts.
· Develop training plans and work with various teams to implement the same.
· Manage technical and domain assessments
· Execute mentoring program and SET boot camp
· Identify risks, prepare mitigation strategies and plan and monitor them.
· Identifying and setting up infrastructure by collaborating with various teams.
· Project Management Professional (PMP) certification
· SCRUMStudy Agile Master Certified (SAMC)
· SAFe 5 Agilist
· Business English Certification (BEC) – Cambridge University (ESOL)