Summary
Overview
Work History
Skills
Certification
Accomplishments
Timeline

Sujata Sawardekar

McKinney,TX

Summary

  • Focused Project Manager adept at planning, directing and applying creative and analytical approach to operations for continuous process improvement.
  • Skilled at identifying or anticipating problems/risks and providing solutions/mitigation plan.
  • Excellent stakeholder management capabilities, communication skills, client collaboration and negotiation skills.
  • Experience working with multi location/virtual teams to accomplish short and long-term project goals.
  • Experience in managing development, Ecommerce, maintenance and migration projects using both waterfall and agile methodologies.
  • Managed budgets and monitored project costs.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
4
4
Certification

Work History

Project Manager/Release Manager

Natsoft Corporation Client: T-mobile
06.2021 - Current
  • Project planning and prioritization using backlog grooming and stand up meetings
  • Review Efforts Estimations, Perform Resource Planning
  • Organizing and facilitating the sprint planning, grooming, retrospective meetings
  • Responsible for release management activities ensuring quality of release items and adhering to schedule
  • Plan monthly releases in coordination with development, enterprise release management team and operations team
  • Change management and coordination
  • Coordinate with development, operations and change management team for code deployment in non-production environment
  • Coordinating release planning meetings, standups, release retrospective meetings and managing release artifacts
  • Ensure the quality and timely delivery of the deliverables for each release by ensuring that required testing is complete and testing evidence is available
  • Ensure awareness of IT Service Delivery Processes within the team
  • Oversee and monitor software releases to completion
  • Be the point of contact & primary coordinator for dealing with all the issues for an Offshore-Onsite model through effective communication techniques/stand up meetings
  • Identify and implement project level as well as Process improvements and document them
  • Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, JIRA, Confluence, Sharepoint, ServiceNow
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Project Manager/Release Manager

Natsoft Corporation Client: Verizon
11.2018 - 06.2021
  • Project planning and prioritization using backlog grooming and stand up meetings
  • Review Efforts Estimations, Perform Resource Planning
  • Responsible for managing the scrum process with the coordination of scrum team
  • Organizing and facilitating the sprint planning, grooming, retrospective meetings
  • Participate in review of planning artifacts (High level Design, System Requirement Documents, Application design)
  • Risk identification, monitoring and mitigation
  • Change management
  • Ensure awareness of IT Service Delivery Processes within the team
  • Be the single point of contact & primary coordinator for dealing with all the issues for an Offshore-Onsite model through effective communication techniques
  • Report on progress and highlight relevant issues and problems to customer and senior management
  • Identify and implement project level as well as Process improvements
  • Ensure the quality and timely delivery of the deliverables
  • Responsible for release management activities ensuring quality of release items
  • Defect tracking, monitoring and coordinating with Development and QA teams to get them addressed within SLA
  • Coordinating release planning meetings and managing release artifacts
  • Oversee and monitor software releases to completion
  • Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, JIRA, Confluence, Sharepoint ,ServiceNow
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Scrum Master /Project Manager

Natsoft Corporation Client: Cisco
10.2017 - 08.2018
  • Discussing and documenting the need of migration with the team of technical architect, tech leads and QA and PMs
  • Collaborating with various stakeholders and getting buy in for the migration, define scope and acceptance criteria
  • Collaborate between Business and IT teams to convert requirements into user stories
  • Working with teams located at different locations and the client representatives for smooth migration at each client site
  • Project planning and prioritization using scrum backlog grooming and stand up meetings and smartsheet
  • Responsible for managing the scrum process with the coordination of scrum team
  • Organizing and facilitating the sprint planning, grooming, and retrospective meetings
  • Review Efforts Estimations, Perform Resource Planning, organize human resources using smartsheet and develop the necessary skills required for the project
  • Risk identification, monitoring and mitigation
  • Ensure awareness of IT Service Delivery Processes within the team
  • Be the single point of contact & primary coordinator for dealing with all the issues for an Offshore-Onsite model through effective communication techniques
  • Driving performance measures & implementing best practices for daily operations
  • Identify and help procure hardware required if any
  • Report on progress and highlight relevant issues and problems to customer and senior management
  • Identify and implement project level as well as Process improvements
  • Ensure the quality and timely delivery of the deliverables
  • Tools: Rally, Smartsheet, ServiceNow, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Client:
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Project Manager

Natsoft Corporation Client: Caliber Home Loans
02.2017 - 09.2017
  • Project planning and prioritization using scrum backlog grooming and stand up meetings
  • Customer Collaboration
  • Delegation of work items, defining roles and responsibilities of team members in onsite/offshore model
  • Responsible for working with business partners to identify and mitigate potential risks
  • Quality control
  • Provide support for risk assessment
  • Escalate issues, concerns and risk proactively with both internal and external stakeholders
  • Technical assistance to the team in code review and in writing DB quries, stored procedure etc to validate data
  • Identifying training needs of team
  • Tracking and managing changes
  • Facilitating and participating in technical and code reviews
  • Release management
  • Tools: Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Program Manager

Red Sparrow Infotech Client: Journal Of Homeopathy
03.2016 - 12.2016
  • Planning by prioritizing customer, employee, and organizational requirements using scrum backlog grooming and stand up meetings
  • Coordinating among various stake holders to acquire hardware resources, softwares and technical resources
  • Work with business team to define scope and acceptance criteria
  • Work in collaboration with IT teams to convert requirements into user stories , high level design and estimates
  • Identifying risk, monitoring and assessing them
  • Define risk mitigation strategies and discuss it with the team
  • Maintain Risk log and risk register
  • Change management
  • Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements
  • Driving performance measures & implementing best practices for daily operations
  • The required Technical Assistance to the team

Customer Delivery Manager

Red Sparrow Infotech Client: Ichinen Healthpoint
08.2015 - 03.2016

· Working collaboratively with the CEO, marshaling limited resources to the most productive uses with the aim of creating maximum value for the company's stakeholders.

· Planning and setting up infrastructure and forming team.

· Identifying payment gateway for the ecommerce website and collaborating with them for seamless integration.

· Developing and cascading the organization's strategy/mission to the lower-ranking staff and implementing appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals.

· Planning by prioritizing customer, employee, and organizational requirements.

· Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements.

· Driving performance measures & implementing best practices for daily operations

· Providing the required Technical Assistance to the team

· Identifying Potential Clients and providing assistance for Proposals

· Stakeholder / Client Management and managing feedback and improvements

Program Manager

L&T Infotech
09.2011 - 10.2013


· Identifying and strategizing various training needs for different accounts.

· Develop training plans and work with various teams to implement the same.

· Manage technical and domain assessments

· Execute mentoring program and SET boot camp

· Identify risks, prepare mitigation strategies and plan and monitor them.

· Identifying and setting up infrastructure by collaborating with various teams.

Program Manager

L&T Infotech Client:Nordea Bank
12.2010 - 08.2011
  • Maintain and update knowledge management portal for Nordea
  • Manage Rendezvous application – a tool from L&T Infotech, used by client to provide feedback
  • Collaborate with onsite team and client to understand issues and concerns
  • Identify resource, hardware, software needs of the project and provide projections to senior management
  • Maintain and update Process handbook
  • Facilitate internal assessments for Nordea resources


Technical Project Manager

L & T Infotech
06.2010 - 11.2010
  • Understanding and documenting the need of migrating the old assessment engine to ASP
  • Collaborating with various stake holders to ensure smooth upgrade
  • Requirements gathering and analysis
  • Project planning, scheduling and execution, monitoring day to day activities
  • Delegation of work items, defining roles and responsibilities of team members
  • Risk identification, monitoring and mitigation
  • Escalate issues, concerns and risk proactively with both internal and external stakeholders
  • Quality control
  • Change control and change management
  • Technical assistance to the team to ensure performance and security of code and DB
  • MS Office 2003, MS Project, Java, Struts, Eclipse3.3, MS SQL server

Technical Project Manager

L&T Infotech Client:CITIBank
10.2008 - 12.2009
  • Project planning, scheduling and execution, monitoring day to day activities for maintenance project
  • Prioritizing bugs features and CRs based on severity
  • Change management
  • Onsite–offshore coordination
  • Customer Collaboration
  • Delegation of work items, defining roles and responsibilities of team members
  • Risk identification, monitoring and mitigation
  • Technical assistance to the team
  • Facilitating and participating in technical and code reviews
  • Change and Release management
  • Project Professional 2007, MS Office 2003, Eclipse3.3,Java, Struts, Spring, Hibernate, Oracle10i

Technical Project Manager

L&T Infotech Client:Lehman Brothers
11.2007 - 10.2008
  • Project planning, scheduling and execution, monitoring day to day activities
  • Onsite–offshore coordination
  • Client communication
  • Delegation of work items, defining roles and responsibilities of team members
  • Risk identification, monitoring and mitigation
  • Technical assistance to the team
  • Facilitating and participating in technical reviews including code reviews
  • Release management


Team Leader

V2 Tech Ventures Pvt Ltd
12.2005 - 11.2007
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Responsible for Project planning and execution
  • Client interfacing and reporting
  • Application and DB design
  • Configuration and release management


Team leader

COMODO Security Solutions
04.2004 - 11.2005


  • Reviewed and incorporated latest technology innovations and development strategies to improve build speed, quality and end-user experience.
  • Collaborated with other developers to identify and alleviate software errors and inefficiencies.
  • Optimized performance through testing and tuning of applications.
  • Worked with users to gather requirements and evaluate ease of use.
  • Developed programs from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle.

Team leader

ILFS Client: BASF
11.2003 - 04.2004
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Software Developer

Maa Microsystems
04.2001 - 10.2003
  • Discussed issues with team members to provide resolution and apply best practices.
  • Documented technical workflows and knowledge to educate newly hired employees.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

Software Developer

St. Angelo’s Computers
07.2000 - 03.2001
  • Discussed issues with team members to provide resolution and apply best practices.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Translated customer requirements into written use cases.
  • Designed customized solutions for proposals to potential customers.

Skills

  • Project/Program Management
    Release Management
    Change management
    Quality Assurance and Control
    Business Process Re-Engineering
    Agile Methodology
    Client Relations and reporting
    Risk management and mitigation
    Microsoft Office Suite Expertise
    Tools: JIRA, Confluence, ServiceNow, SharePoint, Rally, Smartsheet, Clarity
    Programming Languages: Java/J2EE
    Web Technologies: Javascript, HTML5, CSS, AJAX, GWT
    Javascript / Scripting: JQuery, Angular JS, Node JS
    Web services: SOAP, REST
    Database(s):MS SQL Server, PostgreSQL 9, MySQL SE, Oracle 10
    Application Frameworks: MVC, Struts, JSF, Hibernet, Spring
    Operating Systems: Windows 10, Fedora Linux
    Application/Web servers: Tomcat 8, Apache HTTP Server, JBoss, Websphere Weblogic

Certification

  • Project Management Professional (PMP) certification
  • SCRUMStudy Agile Master Certified (SAMC)
  • SAFe 5 Agilist
  • Business English Certification (BEC) – Cambridge University (ESOL)

Accomplishments


    · Project Management Professional (PMP) certification

    · SCRUMStudy Agile Master Certified (SAMC)

    · SAFe 5 Agilist

    · Business English Certification (BEC) – Cambridge University (ESOL)

Timeline

Project Manager/Release Manager - Natsoft Corporation Client: T-mobile
06.2021 - Current
Project Manager/Release Manager - Natsoft Corporation Client: Verizon
11.2018 - 06.2021
Scrum Master /Project Manager - Natsoft Corporation Client: Cisco
10.2017 - 08.2018
Project Manager - Natsoft Corporation Client: Caliber Home Loans
02.2017 - 09.2017
Program Manager - Red Sparrow Infotech Client: Journal Of Homeopathy
03.2016 - 12.2016
Customer Delivery Manager - Red Sparrow Infotech Client: Ichinen Healthpoint
08.2015 - 03.2016
Program Manager - L&T Infotech
09.2011 - 10.2013
Program Manager - L&T Infotech Client:Nordea Bank
12.2010 - 08.2011
Technical Project Manager - L & T Infotech
06.2010 - 11.2010
Technical Project Manager - L&T Infotech Client:CITIBank
10.2008 - 12.2009
Technical Project Manager - L&T Infotech Client:Lehman Brothers
11.2007 - 10.2008
Team Leader - V2 Tech Ventures Pvt Ltd
12.2005 - 11.2007
Team leader - COMODO Security Solutions
04.2004 - 11.2005
Team leader - ILFS Client: BASF
11.2003 - 04.2004
Software Developer - Maa Microsystems
04.2001 - 10.2003
Software Developer - St. Angelo’s Computers
07.2000 - 03.2001
Sujata Sawardekar