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Sujayendra Thammaiah
Hopkinton,MA
Summary
Technical Product Manager with extensive experience in product leadership and systems architecture. Demonstrated success in aligning product strategies with business goals while enhancing operational efficiency, reducing developer escalations, and delivering impactful technical solutions.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Product Owner & Systems Architect
DELL TECHNOLOGIES
02.2023 - 07.2026
- Architected cross-platform service integrations between PowerFlex Manager and underlying infrastructure services, improving system scalability, performance, and security across enterprise deployments.
- Led Agile/Scrum team to design and deploy Kubernetes infrastructure components, integrating core software services (such as Temporal) to streamline deployment workflows and improve release cycles.
- Spearheaded an agentic RAG chatbot POC using Milvus and OpenAI APIs for Professional Services, reducing developer escalations by 30% and saving 10+ hours weekly in operational overhead.
- Served as primary Subject Matter Expert (SME) for PowerFlex Manager infrastructure, collaborating with L3 Escalation Engineering to resolve critical customer escalations, ensuring platform stability.
Technical Lead & Systems Architect
DELL TECHNOLOGIES
01.2021 - 02.2023
- Architected and deployed core microservices for PowerFlex Manager, enhancing platform scalability, modularity, and reliability.
- Integrated enterprise platform services—including HashiCorp Vault, Keycloak, CNPG database, and NATS—to establish robust security protocols and streamline operations.
- Optimized Kubernetes microservice performance, tuning resource consumption to improve system stability and cluster efficiency.
Consultant Product Manager
DELL TECHNOLOGIES
10.2017 - 01.2021
- Drove product strategy for System Configuration Reporter (SCR) health assessment platform, collaborating with 3+ business units to define and prioritize 5+ core operational use cases.
- Co-authored multi-year CEE software roadmap presented to executive leadership, aligning strategic priorities for a 20-person engineering organization.
- Reduced user-reported issues by 20-30% across 2 core products (VxRack & VxBlock) by engineering Alteryx ML workflows and telemetry dashboards that ingested Salesforce data, CSAT surveys, and support tickets to pinpoint root-cause customer friction.
Senior Advisor, Product Management
DELL TECHNOLOGIES
10.2016 - 10.2017
- Led product execution for System Configuration Reporter (SCR), directing cross-functional team of 15+ developers to deliver 4 high-priority enterprise health assessment software releases, enhancing organizational health assessment capabilities.
- Directed technical strategy and quality standards across broader CEE software portfolio, establishing modern architectural standards that improved platform stability and ensured reliable software delivery.
- Led cross-functional teams to drive strategic initiatives and improve operational efficiencies.
- Collaborated with stakeholders to define project requirements and align business goals.
- Developed comprehensive training materials for staff onboarding and ongoing education.
Principal Software Engineer
VCE LLC (EMC CONVERGED PLATFORMS)
05.2013 - 10.2016
- Led technical direction for System Configuration Reporter (SCR), steering multi-tier architecture design, containerizing services with Docker, and integrating RabbitMQ for efficient asynchronous messaging and health monitoring across RESTful microservices.
- Designed and developed RESTful APIs backed by Apache Cassandra, Titan Graph database, and Elasticsearch, enabling high-throughput data access, complex relationship mapping, and streamlined management for converged infrastructure components.
- Architected Java-based telemetry components using Spring MVC to enable real-time performance monitoring and data collection across VBlock and VxRack storage platforms.
Software Development Engineer II
DELL COMPUTER CORP
02.2013 - 05.2013
- Engineered C/C++ middleware and management software for enterprise iSCSI storage arrays, enhancing low-level device communication, status tracking, and configuration management.
- Implemented SNMP-based network management protocols to automate storage telemetry extraction and fault detection, improving device monitoring across system hardware.
- Designed and implemented software solutions to enhance system functionality.
- Collaborated with cross-functional teams to define project requirements and scope.
- Developed testing protocols to ensure software quality and reliability.
Principal Software Engineer
EMC CORPORATION
03.2012 - 02.2013
- Directed technical strategy and mentored engineering teams, guiding developers in C++ plug-in design patterns and provider architecture to strengthen core storage array infrastructure.
- Led software architecture design for converged infrastructure solutions.
- Developed and implemented scalable software solutions for cloud environments.
- Engineered custom SMI-S profiles to enable advanced enterprise array capabilities, enhancing multi-array virtualization with Federated Tiered Storage (FTS).
- Collaborated with cross-functional teams to define project requirements and specifications.
Senior Software Engineer
EMC CORPORATION
03.2006 - 03.2012
- Designed and developed C++ provider infrastructure for VMAX and Symmetrix storage platforms, implementing WBEM, CIM, and SMI-S industry standards with XML data interchange for storage management interfaces.
- Designed and delivered cross-platform storage APIs across CLARiiON and Symmetrix product lines, enabling seamless client integration for replication services, device migration, storage pool modeling, and system telemetry.
- Developed complex SMI-S profiles for Replication Services, Block Services, Composite Volume, Extent Composition, Indication, and Automated Storage Tiering, facilitating standardized storage management solutions.
- Enhanced internal Java code generation tooling, streamlining developer workflows, addressing critical legacy defects, and automating new feature integration.
Software Engineer
EMC CORPORATION
08.2003 - 03.2006
- Developed multi-threaded, backward-compatible C/C++ APIs for object serialization and data persistence across Windows and UNIX enterprise environments.
- Engineered C++ CIM client using OpenPegasus libraries, enabling standardized, low-latency communication with CLARiiON CIM Object Manager (CIMOM).
- Developed software solutions to enhance data management systems.
- Collaborated with cross-functional teams to define project requirements.
- Implemented code reviews to improve software quality and maintainability.
Software Quality Assurance Intern
AIRVANA
02.2002 - 12.2002
- Authored test suites and executed High Availability (HA) failover testing for Element Manager deployed on Veritas Volume Manager (Database Edition) and Veritas Cluster Server (VCS).
- Configured and validated enterprise storage environments on Solaris 8, ensuring accurate installation of Veritas infrastructure components and thorough verification of deployment documentation.
- Validated SNMP network infrastructure and telemetry, utilizing MG-SOFT MIB Browser to test standard and proprietary MIB definitions across diverse network elements for comprehensive network performance assessment.
Education
Master of Business Administration -
University of Massachusetts Amherst
06-2013
Master of Science - Computer Engineering
University of Massachusetts Lowell
12-2002
Bachelor of Engineering - Electronics & Communication
Bangalore University
12-1999
Skills
- Agile methodologies
- Requirement definition
- Stakeholder engagement
- Feature prioritization
- Cross-functional collaboration
- Microservices architecture
- Software architecture
- Container orchestration
- API development
- Database performance tuning
- NoSQL database management
- Data analytics tools
- Data-driven decision making
- AI and data analytics
- Machine learning frameworks
- AI model optimization
- AI-driven automation
- System reliability engineering
- Search engine optimization
- Web application frameworks
- Multilanguage development
- Network management protocols
- Storage management strategies
- Spec Driven Development
Accomplishments
- Product Strategy & AI Innovation, Spearheaded the development of an agentic RAG chatbot using Milvus vector databases and OpenAI APIs for Professional Services-reducing escalation rates by 30% and cutting overall time to resolution by 15%.
- Lifecycle Management & Analytics, Managed concept-to-design lifecycles for CEE products, leveraging data analytics and performance KPIs to monitor product health and guide cross-functional alignment across manufacturing and professional services.
- Technical Leadership & Platform Scale, Led Agile/Scrum teams to integrate PowerFlex Manager services with core infrastructure platforms, optimizing Kubernetes-based microservices and integrating HashiCorp Vault, Keycloak, CNPG, and NATS for heightened scalability and security.
Timeline
Product Owner & Systems Architect
DELL TECHNOLOGIES
02.2023 - 07.2026
Technical Lead & Systems Architect
DELL TECHNOLOGIES
01.2021 - 02.2023
Consultant Product Manager
DELL TECHNOLOGIES
10.2017 - 01.2021
Senior Advisor, Product Management
DELL TECHNOLOGIES
10.2016 - 10.2017
Principal Software Engineer
VCE LLC (EMC CONVERGED PLATFORMS)
05.2013 - 10.2016
Software Development Engineer II
DELL COMPUTER CORP
02.2013 - 05.2013
Principal Software Engineer
EMC CORPORATION
03.2012 - 02.2013
Senior Software Engineer
EMC CORPORATION
03.2006 - 03.2012
Software Engineer
EMC CORPORATION
08.2003 - 03.2006
Software Quality Assurance Intern
AIRVANA
02.2002 - 12.2002
Master of Business Administration -
University of Massachusetts Amherst
Master of Science - Computer Engineering
University of Massachusetts Lowell
Bachelor of Engineering - Electronics & Communication
Bangalore University
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Product Owner & Systems ArchitectTechnical Lead & Systems ArchitectConsultant Product ManagerSenior Advisor, Product ManagementPrincipal Software EngineerWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Hopkinton, MA
Open to relocation: Yes