Sukhdeep Gill
Summary
Dynamic Area Manager II at Amazon Fulfillment Center with a proven track record in leading teams and enhancing operational processes. Spearheaded initiatives that achieved $150K in cost savings and improved safety scores by 20%. Proficient in data analysis and effective communication, driving strategic improvements across cross-functional teams.
Overview
8
8
years of professional experience
Work History
Area Manager II
Amazon Fulfillment Center
01.2021 - Current
- Lead operational execution, managing 200+ associates per shift, ensuring compliance with Amazon’s safety and quality standards (0 safety incidents in FHN from March 2024 – Sept 2024)
- Oversee and support frontline managers, optimizing workflows to improve productivity and reduce defects (Pack POC-DPMO improved by 11% from WK 01 to WK 12, 2025)
- Collaborate with cross-functional teams to drive strategic initiatives improving efficiency and cost savings (Wooden Pallet Optimization – Cost savings of $150K)
- Conduct regular pack line audits to ensure best practices, minimizing damages and defects (Improved by 5.75%)
- Utilize data-driven insights to proactively identify and resolve operational bottlenecks
- Key Projects & Achievements
- Projects in Pack - Productivity & Safety
- Implemented keyboards at all pack stations to replace mouse, improving efficiency
- Led SS Garbage bin installation to enhance workplace safety
- Spearheading the deployment of Automated Tape Machines for improved packing speed
- Completed Dwell Dashboard implementation for real-time tracking and decision-making
- Led the AVA launch, enhancing visibility and efficiency
- Advanced TLD associate safety enhancements, currently in the approval process
- Managing the Hyper scanner project to improve scanning accuracy
- Frugality & Deep Dive Projects
- Successfully executed the Wooden Pallet Project, generating $150K in savings
- Delivered the Load Bar Project, achieving $60K in savings through deep-dive analysis
- Sustainability
- Launched the Recycle Project in OB, leading sustainability initiatives (Completed)
Process Assistant
Amazon Fulfillment Center
01.2018 - 01.2021
- Led a team of 70+ warehouse associates, ensuring operational efficiency through data-driven decision-making
- Drove quality improvements by implementing best practices in picking accuracy and workflow organization
- Managed labor planning, shift transitions, and performance tracking to optimize throughput
- Played a key role in safety investigations, contributing to a 20% improvement in safety scores
- Supported new hire training, coaching 200+ associates annually to meet productivity goals
Staff Management
SMX Staffing
01.2017 - 01.2018
- Managed a team of 40 associates, tracking key performance metrics and conducting coaching sessions
- Led productivity improvement initiatives and handled associate safety reports and payroll concerns
Education
Associate Degree of Arts - Computer Science, Humanities, History, Psychology
Alexander College
01.2017
Skills
- Leading and developing teams
- Improving operational processes
- Analyzing data to drive decisions
- Collaborating with cross-functional teams
- Ensuring safety and compliance
- Managing projects from start to finish
- Effective communication and organization
- Proficient in Microsoft Office
Volunteer Experience
- Surrey Crime Prevention, 1.5 Years, Assisted in community safety initiatives and crime prevention programs.
- Spectrum Learning Center, Youth Care Worker (Part-time), 01/01/21, 12/31/22, Supervised and ensured the well-being of youth, enforcing policies and security measures. Managed emergency interventions and provided transportation for youth appointments. Maintained accurate documentation and reports on behavioral incidents.
- Vaccination Clinic, Front House Staff, 04/01/21, 08/31/21, Greeted and registered visitors, ensuring smooth vaccination center operations. Provided guidance on procedures and managed crowd control efficiently.
Timeline
Area Manager II
Amazon Fulfillment Center
01.2021 - Current
Process Assistant
Amazon Fulfillment Center
01.2018 - 01.2021
Staff Management
SMX Staffing
01.2017 - 01.2018
Associate Degree of Arts - Computer Science, Humanities, History, Psychology
Alexander College
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