Sukhee Choi
Los Angeles,CA
Summary
Seeking a challenging role where I can leverage my extensive experience in operations, leadership, and people development to drive excellence and contribute to the company's success.
Overview
20
20
years of professional experience
Work History
ACO PG2
Panda Express
09.2023 - Current
- Oversee operations for 9 locations, managing a total PSA of $2.4 million.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Mentor and develop team members, fostering growth and leadership potential.
ACO PG1
Panda Express
12.2022 - 09.2023
- Responsible for overseeing 8 locations with an average of 2.4 million PSA.
- Collaborate with a team to ensure high operational consistency across all locations.
- Drive results through consistent delivery of operational standards.
- Managed time efficiently in order to complete all tasks within deadlines.
Training Leader
Panda Express
01.2009 - 12.2022
- Recognized Company High Achiever People Category (2015-2019).
- Developed and maintained a strong quality staff by focusing on continuous development and recruitment.
- Led the Harvest Program to enhance the region’s people development pipeline.
- Played a key role in the successful opening of PX2548.
- Provided ongoing support and guidance for employees post-training, ensuring long-term retention and application of learned skills in their day-to-day roles.
General Manager
Panda Express
01.2006 - 01.2009
- Delivered dining experience by building emotional connections with guests.
- Ensured compliance with Panda policies and procedures.
- Developed and implemented strategies to increase sales and profitability.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Assistant Manager
Panda Express
01.2005 - 01.2006
- Provided excellent customer service and managed cashier responsibilities.
- Managed inventory ordering and weekly inventory count.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
A.A. - Business Administration
Liberty National University
Skills
- Team development and mentorship
- Problem-solving and decision-making
- Expertise in operations management and training
- Time management
- Dependable and responsible
Hobbies and Interests
Hiking, Listening to K-pop music
Timeline
ACO PG2
Panda Express
09.2023 - Current
ACO PG1
Panda Express
12.2022 - 09.2023
Training Leader
Panda Express
01.2009 - 12.2022
General Manager
Panda Express
01.2006 - 01.2009
Assistant Manager
Panda Express
01.2005 - 01.2006
A.A. - Business Administration
Liberty National University
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