Sukhijinder Nijjar
Queens,NY
Overview
27
27
years of professional experience
1
1
Certification
Work History
TLC Vehicle Operators
New York, NY
New York, NY
02.2016 - Current
- Operated vehicles safely in compliance with all traffic regulations and company policies.
- Navigated routes efficiently, reducing travel time while maintaining punctuality for deliveries.
- Collaborated with dispatch team to optimize vehicle assignments based on demand and availability.
- Developed strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
- Contributed to a positive working environment by maintaining open lines of communication with colleagues and supervisors.
- Provided a high level of customer service by addressing passenger concerns promptly and professionally.
- Strengthened relationships with regular customers through friendly interactions and reliable service delivery.
Interpreter
Legal Interpreting Services
Manhattan, NY
08.2023 - 03.2024
- Developed strong relationships with school leaders for improved collaboration between parents and teachers.
- Assisted attorneys in client meetings, providing real-time interpretation of complex discussions.
- Maintained message content, tone, and emotion as closely as possible.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Facilitated clear communication between legal professionals and clients in multilingual settings.
Background Investigator/HR
JFK Airport, NY
JFK Airport, NY
02.2008 - 06.2015
- Conducted thorough background checks utilizing electronic databases and investigative tools.
- Collaborated with law enforcement to verify criminal history and employment records.
- Documented information and submitted detailed reports.
- Maintained accurate documentation of investigations in accordance with regulatory standards.
- Obtained background check data on characters, financial statuses and personal histories.
Customer Relation/Supervisor
Flushing, NY
Flushing, NY
06.2004 - 12.2007
- Answered heavy incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Audited customer account information to identify issues and develop solutions. Handled high-volume invoice processing with minimal supervision.
- Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
- Promoted a positive work environment, fostering a culture of teamwork, collaboration, and continuous improvement among staff members.
- Played a key role in achieving departmental goals by consistently exceeding individual performance objectives.
Assistant Manager
New York, NY
New York, NY
11.2000 - 04.2004
- Organized schedules, workflows and shift coverage to meet expected business demands. Supervised employee transactions. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Medical Assistant
Elmhurst Hospital
Elmhurst, NY
01.1999 - 09.2000
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared examination rooms, maintaining cleanliness and organization to support efficient workflows.
- Assisted physicians with diagnostic tests, enhancing patient outcomes through effective support.
- Recorded patient histories and vital signs accurately, ensuring thorough documentation for medical records.
- Performed medical records management, including filing, organizing and scanning documents.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Bachelor of Science - Liberal Arts/Business Management and Finance
LaGuardia Community College
Long Island City, NY01-2009
Computer Applications
Network Business Center
New York, NY12-2004
Medical Executive Assistant
Katharine Gibbs School
New York, NY08-1998
Skills
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Friendly, positive attitude
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Active listening
- Calm under pressure
- Customer service
- Problem-solving
Certification
- P.C. Insurance License education
- Notary Public education
- Mortgage Loan Originate education
LANGUAGES:
Fluency in Punjabi, Hindi, Urdu and English
Timeline
Interpreter
Legal Interpreting Services
08.2023 - 03.2024
TLC Vehicle Operators
New York, NY
02.2016 - Current
Background Investigator/HR
JFK Airport, NY
02.2008 - 06.2015
Customer Relation/Supervisor
Flushing, NY
06.2004 - 12.2007
Assistant Manager
New York, NY
11.2000 - 04.2004
Medical Assistant
Elmhurst Hospital
01.1999 - 09.2000
Computer Applications
Network Business Center
Medical Executive Assistant
Katharine Gibbs School
Bachelor of Science - Liberal Arts/Business Management and Finance
LaGuardia Community College