Sukhjinder Kaur
Delmar,NY
Summary
Dedicated and compassionate healthcare professional with over 4 years of experience as a Patient Care Technician (PCT II) in a hospital setting. Currently employed as a Cardiac Monitor Technician at St. Peter’s Hospital, with additional experience in sales and customer service, providing a well-rounded skill set in patient care and communication. Pursuing an Associate of Applied Science degree and certification in Surgical Technology at Hudson Valley Community College, with expected completion in December 2024. Committed to delivering high-quality patient care and contributing to healthcare teams with strong interpersonal and technical skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cardiac Monitor Technician
St. Peter's Health Partners
02.2023 - Current
- interpret cardiac rhythms and notify RN about any arrhythmias.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
- Facilitated smooth transitions between shifts by providing comprehensive handover reports detailing any significant events or observations during monitoring periods.
Benefits Specialist
NILICO
03.2022 - 03.2023
- Sell life insurance to union members, association members, and sponsors
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Patient Care Technician
St. Peter's Health Partners
09.2018 - 04.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Hostess
Ruby Tuesday
06.2018 - 09.2018
- Booked and confirmed reservations, seated guests, provided excellent customer service, answered and monitored phone calls, assisted with bussing and arranging tables, trained new employees.
Paint Department Associate
Home Depot
01.2017 - 09.2018
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
- Optimized display layouts for enhanced visual appeal while simultaneously improving ease of access for customers.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
Education
Associate's degree - Surgical Technology
Hudson Valley Community College
12.2024
High school or equivalent -
Rensselaer High School
Rensselaer, NY06.2013
Skills
- Vital Signs
- EKG
- CPR
- Medical Terminology
- Receptionist
- Customer Service Skills
- Medical Office Experience
- Phlebotomy
- Patient Care
- Venipuncture
Certification
Surgical Technology, 12/20/24
Timeline
Cardiac Monitor Technician
St. Peter's Health Partners
02.2023 - Current
Benefits Specialist
NILICO
03.2022 - 03.2023
Patient Care Technician
St. Peter's Health Partners
09.2018 - 04.2022
Hostess
Ruby Tuesday
06.2018 - 09.2018
Paint Department Associate
Home Depot
01.2017 - 09.2018
Surgical Technology, 12/20/24
Associate's degree - Surgical Technology
Hudson Valley Community College
High school or equivalent -
Rensselaer High School
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