Sukhman Dhillon
Vancouver,WA
Summary
Detail-oriented operations and administrative professional with experience in coordination, documentation, quality control, customer service, and spreadsheet tracking across fast-paced environments. Known for accuracy, follow-through, clear communication, and handling sensitive information with discretion. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and skilled at maintaining logs/trackers, organizing records, and supporting multi-step workflows.
Overview
6
6
years of professional experience
Work History
AI Training Associate (Multimodal: Audio/Visual/Text)
Handshake AI
12.2025 - Current
- Support AI training by reviewing and labeling audio, visual, and text data to improve output accuracy.
- Maintain a required baseline quality score by following detailed guidelines and completing self-QC checks.
- Document edge cases and apply consistent standards to reduce errors and improve reliability.
- Manage high-volume tasks with strong time management, attention to detail, and confidentiality.
Treasurer - Archaeological Society
University of Portland
Portland, OR
08.2024 - Current
- Track reimbursements and expenses using Excel while maintaining complete documentation and organized records.
- Prepare clear updates/summaries to support planning, transparency, and timely follow-through.
- Improve consistency by standardizing tracker formats and documentation organization for easy retrieval.
Sales Associate - University of Portland Bookstore
University of Portland
Portland, OR
08.2024 - 12.2024
- Delivered high-volume customer service with accuracy, professionalism, and calm problem-solving.
- Explained policies/processes clearly and supported smooth daily operations during peak periods.
Polléntia Archaeological Fieldwork
Mallorca, Spain
06.2024 - 07.2024
- Conducted structured field data collection and maintained accurate, organized documentation following protocols.
- Collaborated with a team in outdoor conditions while meeting daily documentation and workflow needs.
Student Representative
Clark College
Vancouver, WA
11.2022 - 08.2023
- Served as liaison between students, faculty, and administrators; supported professional stakeholder communication.
- Synthetized input into themes, action items, and written summaries to support decisions and follow-through.
Dispatcher
Sonia Dispatch LLC
San Jose, CA
06.2020 - 07.2021
- Coordinated scheduling/logistics for ~30 drivers, balancing shifting priorities in a fast-paced environment.
- Maintained detailed logs/trackers and provided timely updates to support smooth operations.
- Resolved issues under pressure by documenting outcomes and ensuring next steps were completed.
Education
Bachelor of Science - Biology
University of Portland
05.2026
Associate in Science - Biological Sciences Concentration
Clark College
Skills
- Operations & Administrative Support
- Documentation & Recordkeeping
- Data Entry Accuracy
- Quality Control
- Scheduling & Coordination
- Prioritization
- Follow-up on Action Items
- Customer Service (Internal/External)
- Professional Communication
- Spreadsheet Tracking & Reporting (Excel)
- File Organization
- Process Improvement Mindset
- Team Collaboration
- Microsoft Office: Excel
- Microsoft Office: Word
- Microsoft Office: PowerPoint
- Microsoft Office: Outlook
- Microsoft Office: Teams
Coursework
- Environmental Policy
- Resilience & Policy
- World Politics
- Microeconomics
- Environmental Organizing & Advocacy
- Metrics for Sustainability
- Global Environmental Justice
- Climatology
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AI Training Associate (Multimodal: Audio/Visual/Text)
Handshake AI
12.2025 - Current
Treasurer - Archaeological Society
University of Portland
08.2024 - Current
Sales Associate - University of Portland Bookstore
University of Portland
08.2024 - 12.2024
Polléntia Archaeological Fieldwork
06.2024 - 07.2024
Student Representative
Clark College
11.2022 - 08.2023
Dispatcher
Sonia Dispatch LLC
06.2020 - 07.2021
Bachelor of Science - Biology
University of Portland
Associate in Science - Biological Sciences Concentration
Clark College