Bowdy Carroll
Fort Worth
Summary
Results-driven and dependable professional with experience spanning operations, customer service, logistics, technical support, and administrative coordination. Recognized for strong problem-solving abilities, attention to detail, and ability to thrive in fast-paced environments. Proven track record of improving workflow efficiency, supporting cross functional teams, and delivering high-quality service to customers and internal stakeholders. Known for reliability, adaptability, and a hands-on approach to getting the job done right.
Overview
11
11
years of professional experience
Work History
Sales & Receiving Associate
Cassity Jones Building Materials
01.2024 - Current
- Provide front-line customer service, assisting contractors and customers with product selection, order processing, and issue resolution
- Accurately receive incoming shipments, verify quantities and condition of materials, and reconcile discrepancies
- Manage inventory through organized stocking, labeling, and cycle counts to maintain accurate inventory levels
- Coordinate with sales staff, warehouse personnel, and vendors to ensure timely fulfillment of orders
- Process sales transactions efficiently while maintaining a high standard of customer satisfaction
- Support merchandising efforts to maintain an organized, safe, and visually effective sales floor
- Operate in a fast-paced environment while prioritizing multiple tasks and deadlines
X-Ray Technician Assistant
Arc Inspection Services
11.2022 - 01.2024
- Assisted certified technicians with industrial radiographic inspections to ensure compliance with safety and quality standards
- Prepared and maintained equipment, ensuring readiness for field operations
- Managed documentation, client records, and inspection reports with accuracy and confidentiality
- Scheduled appointments and coordinated logistics for inspection projects
- Supported compliance with regulatory and safety protocols in high-risk environments
- Communicated professionally with clients to provide updates and coordinate service delivery
- Contributed to efficient workflow by anticipating team needs and maintaining organized work areas
Automotive Sales Writer
Penske Truck Rental
03.2021 - 11.2022
- Accurately documented service requests, vehicle issues and repair estimates
- Coordinated scheduling to optimize shop productivity and minimize customer downtime
- Provided clear explanations of service recommendations, timelines, and costs
- Maintained detailed service records and ensured proper documentation for billing and compliance
- Resolved customer concerns professionally, building trust and long-term relationships
- Supported team operations through administrative assistance and workflow coordination
Landscaping Supervisor
WC Landscapes
08.2015 - 02.2021
- Supervised daily landscaping operations, ensuring quality and adherence to project specifications.
- Managed crew schedules, optimizing labor resources to enhance productivity and project completion.
- Trained new team members on safety protocols and equipment operation, fostering a culture of safety.
- Developed maintenance plans for equipment, reducing downtime and extending machinery lifespan.
- Resolved conflicts within the team promptly, maintaining high morale and collaborative work environment.
Education
General Studies
Bakersfield College
Bakersfield, CASkills
- Customer Service & Client Relations
- Operations & Administrative Support
- Inventory Control & Logistics Coordination
- Problem Solving & Critical Thinking
- Time Management & Prioritization
- Team Collaboration & Communication
- Process Improvement & Organization
- Data Entry & Record Management
- Shipment Verification & Receiving
- Microsoft Word & Excel
Timeline
Sales & Receiving Associate
Cassity Jones Building Materials
01.2024 - Current
X-Ray Technician Assistant
Arc Inspection Services
11.2022 - 01.2024
Automotive Sales Writer
Penske Truck Rental
03.2021 - 11.2022
Landscaping Supervisor
WC Landscapes
08.2015 - 02.2021
General Studies
Bakersfield College