Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sukhmani Samra

London,Ontario

Summary

Results-driven Sales Professional with experience in the automotive and telecommunications industries. Proven ability to generate leads, build strong customer relationships, and close sales. Skilled in upselling, customer engagement, and delivering exceptional customer experiences.

Overview

5
5
years of professional experience

Work History

Lead CSR/Administrative Assistant

Boyd Autobody and Glass
Winnipeg, Canada
01.2025 - 11.2025
  • Maintained 95%+ customer satisfaction rating through effective problem resolution
  • Consulted with customers on repair needs and guided them through service options
  • Supported sales by recommending additional services and solutions
  • Managed customer inquiries, appointments, and service coordination

Sales Agent

Rogers
Winnipeg, Manitoba
12.2023 - 01.2025

• Engage with customers to identify needs and recommend suitable products and services

• Consistently meet and exceed daily and monthly sales targets

• Upsell additional services, contributing to increased revenue generation

• Build and maintain strong customer relationships to drive repeat business

Sales/Receptionist

Moose auto repair
Winnipeg, Manitoba
12.2022 - 11.2023

• Assisted customers with service inquiries and recommended appropriate automotive solutions

• Generated sales through effective communication and customer engagement

• Maintained customer records and ensured follow-up for repeat business

• Supported shop operations including parts ordering and coordination

Sales Representative

Kal Tire
Surrey, British Columbia
10.2020 - 08.2022

• Built relationships with customers to understand needs and recommend products

• Maintained accurate sales records and customer data

• Contributed to achieving store sales targets

Education

Diploma - Business Administration

Capilano University
North Vancouver, BC
04-2021

Skills

  • Customer service and relationship building
  • Strong verbal and written communication
  • Active listening
  • Persuasive selling and upselling techniques
  • Conflict resolution and handling objections
  • Professional and friendly demeanor

Timeline

Lead CSR/Administrative Assistant

Boyd Autobody and Glass
01.2025 - 11.2025

Sales Agent

Rogers
12.2023 - 01.2025

Sales/Receptionist

Moose auto repair
12.2022 - 11.2023

Sales Representative

Kal Tire
10.2020 - 08.2022

Diploma - Business Administration

Capilano University